United Airlines, Inc. is a major airline in the United States headquartered in Chicago, Illinois. United operates an extensive domestic and international route network across the United States and six continents with more destinations than any airline.

Customer Service Representative Intl

The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

As the face of our customers, here’s what you will do:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

What are your responsibilities:

• Receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage
• Preparing tickets, determining fares and routing to assure passenger’s travel needs are met
• Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication
• Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer
• Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

Minimum Qualifications:

• High school graduate or equivalent certificate
• Minimum of 18 years old
• Excellent interpersonal skills with proficiency in English and Spanish
• Comfortable working with computers, mobile devices, and new technologies
• Physical ability to stand and walk for entire shift, as well lift and handle baggage
• Ability to travel to other countries for training purposes
• Ability to work ANY shift that is assigned to you within a 24-hour, 7 day a week operation which can include late nights, early hours, weekends, and holiday
• Legally authorized to work in Mexico without sponsorship
• Ability to meet the Company attendance standards and uniform and appearance standards
• Ability to obtain a valid US Visa

Preferred Qualifications:

• Previous airline, travel, or hospitality work experience
• Bachelor’s degree
• Hold a valid passport and US Visa

Senior Database Administrator – Redshift

Qualifications

Required 

• BS/BA, in computer science or related STEM field
• We are seeking creative, driven, detail-oriented individuals who enjoy tackling tough problems with data and insights
• Individuals who have a natural curiosity and desire to solve problems are encouraged to apply
• 5+ years of IT experience
• 4+ years in AWS Redshift production environment
• 3+ years of experience with relational database systems like Oracle, Teradata
• 2+ years’ experience with Cloud migration of existing apps to AWS (on premise)
• Excellent and proven knowledge of Postgres/SQL on Amazon RDS
• Excellent and proven knowledge of SQL
• Must be legally authorized to work in India for any employer without sponsorship
• Must be fluent in English and Hindi (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred

• Master’s in Computer Science or related STEM field
• Experience with cloud-based systems like AWS, AZURE or Google Cloud
• Certified Developer / Architect on AWS
• Strong experience with continuous integration & delivery using Agile methodologies
• Data engineering experience with transportation/airline industry
• Strong problem-solving skills

Senior Coordinator – Ground Service Equipment Admin

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

• Assists managers and supervisors by performing advanced administrative activities and functions for daily operational employee requirements and business processes
• Acts as first point of contact for all department employees with any payroll or benefit issues including employee retirement processing and coordination with Employee Service Center
• Processes include manpower alignment i.e. shift bids, vacation bidding, overtime call-in and tracking, profile updates, badging and records maintenance
• Financial processes will include the processing and reconciliation of invoices, P-cards, expense reports and payroll
• Additional duties include support of employment/recall processes, correspondence, employee training reporting, local events coordination, uniform program administration and the ordering office supplies and equipment
• Position will include development of competency in data management systems, i.e. ETA, TimeTracker, scheduling systems, Learning Network and Ariba
• Communicates effectively and professionally with internal and external customers
• Represents the respective leadership team and the organization in a highly professional manner
• Demonstrates the ability to handle multiple tasks with minimal supervision
• Takes initiative on requests and inquiries of administrative nature
• Recommends action to improve administrative processes to help streamline work and efficiency
• Acts as first point of contact for all department employees with any payroll or benefit issues including employee retirement processing, and coordination with Employee Service Center
• Provides work direction, guidance and training for the Business Coordinator(s) – GSE and Facility Maintenance (as necessary)
• Develops and maintains statistical data and prepares information and reports pertaining to financial, operations, performance and OSHA data
• May provide forecasts of future manpower requirements and may assist in coordinating the adjustment/utilization of staffing resources to meet workload requirements to assure efficient cost and performance control
• Will require competency in utilizing data management systems, i.e. ETA, Time tracker, scheduling systems, Learning Network, Managers’ Toolbox and Ariba
• Performs personnel related duties including employment and recall administration, correspondence, badging, parking permits, profile updates, scheduling/rostering, shift /vacation bidding tracking and records maintenance
• Provides administrative support in financial processes including the payment and reconciliations of expenses associated with invoices and P-cards and, expense reports
• Administrative duties include travel itineraries and accommodations, scheduling of conference calls, conference room and special departmental functions
• Additional duties include support of employment/recall processes, correspondence, employee training reporting, local events coordination, uniform program administration and the ordering office supplies and equipment

Qualifications

What’s needed to succeed (Minimum Qualifications):

• AA degree or equivalent experience
• 2-year(s) experience in jobs involving reporting and analytical work
• Proficient in MS office package
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Company data base familiarity- Concur/Egencia

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

The salary for this position is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.

Bonus Eligible: yes

 

At United, we offer a competitive compensation package, with benefits including medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

 

Salary and benefits information is being included in this job posting in accordance with Colorado state law.

Job Posting End Date: 4/15/2025

The base pay range for this role is $43,890.00 to $59,840.00.

Ramp Service Employee – Palau

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run “Business Resource Group” communities to world-class benefits and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

 The Airport Operations department keeps operations at our airports running smoothly through planning, organization, and supervision.

Key responsibilities

• Load, unload, and transfer baggage, cargo and mail from carts, conveyor belts, and containers on and off the aircraft
• Lifting, carrying, pushing, and pulling items weighing an average of 40lbs. to over 75lbs. Lift 75 to more than 100 pieces of cargo in 25 minutes (approximately one bag every 15 seconds)
• Manually push and pull loaded carts into position for loading or hook up to pushback tractor
• Frequently bend, stoop, kneel, crawl and climb inside cargo bin or aircraft belly to move cargo into containers, aircraft, and carts and rearrange loads vital for balance and security
• Guide aircraft into and out of the terminal jetway areas by communicating with pilots
• Communicate with the Control Center and other departments to ensure efficient and safe aircraft and baggage movement
• Operate a variety of equipment, including two-way radios, baggage transfer vehicles, and handheld tracking devices
• Drive and operate various types of ground support equipment for loading and unloading of the aircraft, transferring cargo, and repositioning the aircraft
• Perform other functions as needed depending on the needs of the operations

Cargo Agent Specifics:

• Security screen baggage and passengers
• Assist with cabin inspections and cleaning, lavatory services
• Ensure that tooling, equipment, vehicles, and the facilities are operated in a safe and proficient manner and are always turned-over in good order
• Verify and inspect cargo by count, weight, size, dimensions, and physical condition of all shipments
• Ensure accurate and clear documentation of all pieces in shipment (both inbound and outbound) is received
• Ensure cargo shipments are maintained in the accurate destination zones and containers while in transit through the facilities and via the service roads
• Monitor, inspect and transport tuna as it goes from chiller to accurate packaging, pallet build up, and airport delivery
• Supervise the movement and documentation of freight and flights (including arrival, data capture, pre-manifesting, and screening)
• Ensure that the company’s standards, policies and procedures regarding safety, security, and station controls are followed and implemented consistently
• Maintain a solid understanding of all security directives, manuals, tariffs, standards, policies, procedures, and reference materials

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

What’s needed to succeed (minimum requirements)

• High school diploma/GED
• Must have effective communication skills including the ability to read, write and speak English
• Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week operation including weekends, holidays and overtime as needed. Hours can include late nights and early mornings
• Reliable, punctual attendance
• Ability to work outside in all weather conditions (e.g. rain, heat, humidity, etc.) and in open baggage areas for extended periods of time
• Ability to work where there will be exposure to high noise levels
• Ability to work in a high-pressure, safety-sensitive, deadline driven environment
• Willing and able to travel to the U.S. for training
• Must possess and maintain a valid driver’s license (suspended, expired, revoked or denied licenses are not valid)
• Must be fluent in English (written and spoken)
• Must be eligible to obtain and maintain credentials necessary for the position
• Must be legally authorized to work in the Republic of Palau for any employer without sponsorship

What will help you propel from the pack (preferred qualifications):

• Previous experience with outdoor work or roles that required heavy lifting and safety awareness