Senior Project Manager I – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role is primarily focused on project management within financial systems and business operations rather than technical or IT delivery/implementations

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Accountable for leading and driving success for PSERP migration, new product offering, and departmental improvement projects including:
  • Partner with the internal clients and stakeholders at many levels to confirm project scope and identify specific tasks, duration and effort required for successful project execution
  • Create and maintain project plan identifying project duration, effort, sequence, and dependencies of tasks required to meet project objectives
  • Create and manage documentation of decisions, issues, and risk logs (RAID log) including mitigation, avoidance, transfer, and/or acceptance of these items
  • Monitor and document project milestones and outcomes throughout the project
  • Develop and implement contingency and recovery plans when deliverables are missed (e.g., identify critical path, document, and plan for getting back on project schedule)
  • Conduct status calls at an agreed upon cadence and create and distribute weekly status reports
  • Create kick off deck following templates created by O2C PM team and lead kick off meetings
  • Set up all project meetings and manage agenda for each meeting. Take notes and distributes to meeting attendees and project team
  • Leverage project life cycle methodologies and tools to develop, document, and execute comprehensive communication plans, including creation of communication and training plans for team review
  • Draft written communications
  • Solicit and document team feedback and lessons learned to influence process standardization and improvements by providing recommendation to the larger teams as appropriate
• Raise awareness of any misalignment or misunderstanding of project scope and objectives with the appropriate stakeholders
• Escalates issues with project executive sponsors promptly
• Lead and coordinate projects that span multi-departmental and cross-functional areas ensuring inclusivity of all parties in project plan
• Collaborates with the O2C PM team to enhance and consistently improve our project management strategy and artifacts
• Presents project status updates at the department meetings
• Manage multiple projects of medium to large scope at the same time
• This role will challenge your ability to work on complex projects where deadlines and scope can shift. This role requires flexibility, agility and the ability to adapt to change and ambiguity while maintaining solid relationships with stakeholders in a matrixed environment.  Solid communication skills, ability to prioritize work and balance competing priorities are essential for this role

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions
• Experience with projects related to financial systems (billing and revenue applications, preferred)
• Experience acting as a liaison between business and technical teams
• Proficiency with project management tools (Smartsheet- preferred), and other Microsoft tools such as Excel, Visio, Word and PowerPoint
• Proven ability to communicate ideas clearly and concisely to the leadership
• Proven ability to prioritize and balance multiple demands and competing deadlines

Preferred Qualifications:

• PMP Certification
• Agile Experience
• Smartsheet experience
• Experience with Healthcare industry
• Experience working with global project teams
• Experience in large scale ERP environment
• Experience working in a global organization
• Understanding of various pricing and revenue structures
• Demonstrated advanced communication skills, verbal and written
• Demonstrated ability to operate effectively in ambiguous and uncertain environments while maintaining a high level of professionalism
• Demonstrated use of AI to enhance Project Execution