United Parcel Service, Inc. is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company and one of the world’s largest shipping couriers.
Overview:
UPS is hiring eligible and interested applicants for the post of Fright Officer at their Bangalore, India locations.
To complete details for this job are as follow
Role and Responsibilities
- When cause of discrepancy is identified, problem solving and analysis skills used to determine appropriate course of action.
- Detailed emails may be required for proper documentation
- Sending Pre-alerts and checking 1Y/3Z status for compliance regulation for US Shipments
- Scanning Arrival Notices into Image Management
- Check carrier and CFS websites for shipment milestones and enter into E2K
Use of various software packages may be needed for processing of adjustments for invoices - Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.
- Process corrections timely and accurately utilizing proper methods.
- Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.
- Calculates & process large and complex adjustments with appropriate reasoning and research skills.
- should be Team playerProcess :US FF Ocean
Job Summary
- Coordinator will be responsible to assist and respond to customer inquiries concerning their invoices while meeting the department performance criteria
- The applicant should have good communication and analytical skills and should be systematic in his approach. The position mandates emphasis on quality and a Positive customer experience for both internal and external customers.
Employee Skill Requirement:
- Excellent written and verbal communication skills.
- Excellent interpersonal skills.
- Analytical and problem solving skills.
- Must possess advanced reasoning and research skills.
- Decision making skills.
- Excellent typing speed for data entry.
- Must be customer focused.
- Good typing speed.
Prerequisites:
- Graduate/ Post graduate in any discipline. Finance & Accounting (preferred)
- Eye for detail and should meet stiff deadlines
- Self-Driven
- Influence and Persuasion
- Strong Customer Orientation, understanding customer services issues
- Knowledge of MS office
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