WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

What We Believe In

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care

Who Are We Looking For

A Client Advisor for our new Miami Design District store opening later this year. The Client Advisor will be a key team member in contributing to the store business through achieving sales goals, excellent clienteling and all KPI goals as well as act as an expert in the MRTW category leading monthly focus trainings with the team. This role offers a base salary plus commission.

Client Centric Activities:

 

• Strong product knowledge
• Master the Client Journey
• Create strong client relationships.
• Clientele and proactive engagement with existing and prospect clients as per plan defined by Store Management
• Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
• Focus on development and retention of existing clients, recruitment of new and potential ones.
• Engage the client through every selling opportunity – walk in, private appointment, phone consignments.
• Actively participates to achieve the store’s sales and business KPI’s in partnership and OTO appointment routine.
• Escalates any client issues to Team Manager (if applicable) or Store Manager/Director

Merchandise and Visuals:

 

• Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints
• Ensure product maintenance, replenishment on the floor.
• Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.
• Respect administration and operations procedures.
• Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.

Operations:

 

• Knowledge and understanding of company policies and procedures.
• Ability to use POS system to perform all client transactions.
• Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

Requirements :

• Min 2 years of experience in similar role in luxury retail industry
• Proven track record in sales
• Excellent knowledge in product and client journey
• Must be a team player.
• Excellent organizational and follow up and time management skills.
• Demonstrates confidence and ability to develop relationships with clients, team and the business.
• Clear and concise communication skills – verbal and written.

How We Are

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Client Advisor- San Marcros Outlet

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

What We Believe In

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Who Are We Looking For

A Client Advisor for our San Marcos Outlet Boutique. The Client Advisor’s role will be a key team member in contributing to the store business through achieving sales goals, excellent clienteling and all KPI goals (conversion rate, cross selling, AVT, upselling). The role is full time with base plus commission.

Client Centric Activities:

 

• Strong product knowledge
• Master the Client Journey
• Create strong client relationships.
• Clientele and proactive engagement with existing and prospect clients as per plan defined by Store Management
• Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
• Focus on development and retention of existing clients, recruitment of new and potential ones.
• Engage the client through every selling opportunity – walk in, private appointment, phone consignments.
• Actively participates to achieve the store’s sales and business KPI’s in partnership and OTO appointment routine.
• Escalates any client issues to Team Manager (if applicable) or Store Manager/Director

Merchandise and Visuals:

 

• Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints
• Ensure product maintenance, replenishment on the floor.
• Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.
• Respect administration and operations procedures.
• Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.

Operations:

 

• Knowledge and understanding of company policies and procedures.
• Ability to use POS system to perform all client transactions.
• Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

Requirements :

• Min 2 years of experience in similar role in luxury retail industry
• Proven track record in sales
• Excellent knowledge in product and client journey
• Must be a team player.
• Excellent organizational and follow up and time management skills.
• Demonstrates confidence and ability to develop relationships with clients, team and the business.
• Clear and concise communication skills – verbal and written.

How We Are

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Stock Associate- Belmont Park Village ( NEW STORE)

WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

What We Believe In

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Who Are We Looking For

A Stock Associate for our new Outlet Store opening in Belmont Park Village. The Stock Associate will be responsible for ensuring the proper rotation of goods according to Company requirements and keeping sales in mind. Constantly maintains order in the warehouse and lays out the products according to Stockroom Procedures criteria. Guarantees the safety of products and valuable materials in the store and Stockroom.

Free parking for employees.

Free Shuttle bus service from LIRR to Shopping Center.

Key Responsibilities:

INVENTORY MANAGEMENT

• Responsible for daily cycle counts
• Plans and executes annual inventory
• Guarantees all stockroom guidelines are followed
• Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks.
• Ensures all items are accurately priced and ticketed
• Liaises with the Store Manager in order to optimize stockroom management.
• Trains the team on all inventory guidelines and policies
• Escalates to Manager any discrepancies or issues with stock
• Maintains a clean and organized stock room TRANSFERS AND RETURNS
• Prepares the goods to be sent to clients, other stores or warehouse
• Assists Store Manager in after sales activities and repairs.
• Deals with end of season returns and product transfers.
• Liaises with couriers in order to ensure the delivery of shipments
• Follow shipping and receiving procedures to ensure all units are processed accurately and in a timely manner

CLIENT SERVICES

• Ensure the highest level of customer service at all times
• Support Store Management in the achievement of total store goals and KPIs as determined by the Company. VISUAL
• Assist in floor directives, merchandising, display maintenance and housekeeping
• Assist in processing and replenishing merchandise as well as monitoring floor stock
• Responsible for adhering to company visual standards at all times OPERATIONS
• Comply with all point of sale policies and procedures
• In partnership with Store Management, educates the sales team on store sales plan, personal sales goals and store statistics
• Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily

store functions

Requirements

• • 3+ years’ experience in a similar role, luxury retail preferred
  • Strong customer service, communication, and presentation skills
  • Experience in retail systems and operations
  • Ability to work flexible retail schedule

How We Are

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

Client Advisor – Belmont Park Village ( NEW STORE)

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

Who Are We Looking For

A Client Advisor for our new Outlet opening in Belmont Village. The Client Advisor’s role will be a key team member in contributing to the store business through achieving sales goals, excellent clienteling and all KPI goals (conversion rate, cross selling, AVT, upselling).

The role is full time with base plus commission.

Free parking for employees.

Free Shuttle bus service from LIRR to Shopping Center.

Client Centric Activities:

 

• Strong product knowledge
• Master the Client Journey
• Create strong client relationships.
• Clientele and proactive engagement with existing and prospect clients as per plan defined by Store Management
• Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
• Focus on development and retention of existing clients, recruitment of new and potential ones.
• Engage the client through every selling opportunity – walk in, private appointment, phone consignments.
• Actively participates to achieve the store’s sales and business KPI’s in partnership and OTO appointment routine.
• Escalates any client issues to Team Manager (if applicable) or Store Manager/Director

Merchandise and Visuals:

 

• Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints
• Ensure product maintenance, replenishment on the floor.
• Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.
• Respect administration and operations procedures.
• Liaise with the In-Store Visual to follow display guidelines; verifies and reports all relevant information to store management.

Operations:

 

• Knowledge and understanding of company policies and procedures.
• Ability to use POS system to perform all client transactions.
• Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

Requirements :

• Min 2 years of experience in similar role in luxury retail industry
• Proven track record in sales
• Excellent knowledge in product and client journey
• Must be a team player.
• Excellent organizational and follow up and time management skills.
• Demonstrates confidence and ability to develop relationships with clients, team and the business.
• Clear and concise communication skills – verbal and written.