When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What You’ll Be Doing…

You’ll be part of our State, Local and Education (SLED) Public Sector sales team, building our client-base and making our current customers even happier. You’ll have responsibility for prospecting, sales support and problem resolution for SLED accounts in your area. The client experience will be in your hands as you interact with customers and prospects to drive revenue growth and business success while ensuring outstanding customer service.

• Prospect for new customers while partnering with the sales team to close opportunities.
• Support account strategy with sales.
• Support “success plans’ with customers.
• New and existing customer contract implementation, migration, and onboarding support.
• Drive and train online self-service, My Business, adoption of features and users to SLED customers.
• Resolve customer problems and recommend solutions.
• Report out on and identify opportunities to increase in person customer interactions for the Sales Reps.
• Support preparation for quarterly business reviews including review of adoption, additional value drivers, etc.
• Help support and prioritize service requests based on their impact on customer success.
• Submit credits for review, ensures customer communication and application.
• Submit and follow up on internal department, Get Support, requests.
• Process feature and order transactions as well as supporting the renewal process.
• Collaborate with sales to identify upsell, cross-sell and migration opportunities.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
• $1,500 or more stock grant per year, part of Verizon’s Stock Together award program
• Engage your clients with Verizon’s Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth.
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)
• 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
• Up to $8k per year in tuition assistance
• Expand your knowledge through various industry certifications through Verizon’s Get Certified program
• Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.
• From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically

Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career.

What We’re Looking For…

You have the drive and enthusiasm to win new business. You don’t mind cold-calling potential customers because meeting new people and discovering their needs is what you enjoy. Closing a sale takes initiative and you know just how to support the sales reps to follow up and follow through so nothing gets missed. The idea of solving customer problems with first class technical solutions energizes you. A fast-paced environment when you are multitasking to get everything done is where you do your best work.

You’ll Need To Have

• Bachelor’s degree or one or more years of work experience (Sales support, Customer Service, etc).
• A valid driver’s license.
• Eligibility to pass Motor Vehicle Record check.

Even better if you have one or more of the following:

• A degree.
• Proven ability to identify customer opportunities, communicate well with customers, take care of our customers, and support our SLED sales representatives.
• Have been a part of working with customers to solve their problems and create sales – you can easily help multiple customers at the same time.
• Experience prospecting, selling, sales support, and problem resolution for business accounts.
• Experience in hunting for new business and partnering with the sales team to close the sale.
• Have experience finding ways to grow the business with existing customers.
• Familiarity with crafting programs with products that will wow our customers.
• Experience in supporting the resolution of customer problems and recommending solutions.
• Managed sales tracking and managed making appointments for a sales team.

Where you’ll be working

In this mobile role, you’ll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Threat Hunter

What you’ll be doing…

The Threat Management Center (TMC) serves as the initial point of defense for Verizon’s networks and information systems, safeguarding them against internal misconduct and cyber-attacks. The TMC Advanced Cyber Defense (TMC-ACD) team is tasked with responding to, investigating, hunting and managing all incidents. Collectively, the teams strive to protect Verizon’s brand reputation and revenue streams through proactive identification, response, and mitigation of potential threats that could adversely affect Verizon or its business partners.  This threat hunter role will work in the TMC’s fast paced collaborative environment and is required to be adaptable, utilize both strategic and tactical techniques, and think creatively to effectively navigate the evolving threat landscape. This individual will take the initiative to identify and neutralize threats through proactive hunting and detection, improve incident response and mitigation strategies, and ensure continuous operations to safeguard Verizon from current and future cyber threats. The position will support threat hunting, digital forensics, and incident responder duties.

Responsibilities:

• Performing day-to-day operations as a trusted advisor on advanced threat hunt for team
• Leading “hunt missions” using threat intelligence, data from multiple sources and results of brainstorming sessions to discover evidence of threats, insider misconduct, or anomalous behavior
• Utilizing advanced threat hunting techniques and tools to detect, analyze, and respond to anomalous activities. This includes Identifying threat actor groups and characterizing suspicious behaviors as well as being able to identify traits, C2, and develop network and host-based IOCs or IOAs.
• Finding evidence of threats or suspicious behavior, and leveraging data to improve controls and processes; this will require a blend of investigative, analytical, security, and technical skills to be successful.
• Evaluating and making recommendations on security tools and technologies needed to analyze potential threats to determine impact, scope, and recovery.
• Ensuring gaps in detections are socialized with Cyber Security stakeholders; this includes identifying dependencies, recommendations, and collaborating to mitigate threats.
• Reviewing outcomes of incident lessons learned, root cause analysis, and on-demand compliance audits to ensure repeatable and sustainable processes are established, followed or adjusted when necessary.
• Acting as subject matter expert in internal and external audit reviews. This includes producing and presenting artifacts and executive summaries to support the overall mission of the TMC.
• Participating in Purple Team, Threat Hunt, and tabletop exercises.
• Working closely with key cross-functional stakeholders to develop and utilize proactive and mitigating measures to prevent, detect and respond to potential threats to Verizon on prem and cloud environments.
• Presenting executive-level operational read-outs, metrics, and case reviews that accurately capture the effectiveness of the threat hunt team. This includes leveraging internal data, threat trends, and operational metrics to clearly communicate the Verizon landscape to senior executives, to include the Chief Information Security Officer.
• Developing and executing long-term and short-term strategic goals and ensuring proper updates are socialized to appropriate stakeholders.
• Mentoring and advising team members by educating them on advanced techniques to help drive the operational and strategic growth of the organization.
• Promoting an environment of collaboration and individual accountability when it comes to problem-solving, decision-making, and process improvements.

  This position can be located in other valid Verizon locations.

What we’re looking for…

Verizon is looking for an innovative and driven leader who will be responsible for enhancing our existing threat defense capabilities and maturing our current processes within Verizon’s unique security landscape

You’ll need to have:

• Bachelor’s degree or six or more years of work experience
• Four or more years of experience in cybersecurity, with a focus on threat hunting, cloud security (AWS, GCP, Azure, OCI), and incident response

Even better if you have one or more of the following:

•  Demonstrated experience as a key member of a security operations team (SOC, Incident Response, Threat Intel, Malware Analysis, IDS/IPS Analysis, etc.)
• Comprehensive knowledge utilizing system, cloud, application and network logs.
• High-level understanding of Operating Systems: Windows, Unix/Linux, and OSX Operating Systems in support of identifying security incidents.
• Proficient knowledge of the cyber threat landscape including types of adversaries, campaigns, and the motivations that drive them.
• Experience working with analysis techniques, identifying indicators of compromise, threat hunting, and identification of intrusions and potential incidents.
• Fundamental understanding of tactics, technologies, and procedures related to Cyber Crime, Malware, Botnets, Hacktivism, Social Engineering, APT or Insider Threat
• Knowledgeable with Regular Expressions, YARA and SIGMA rules, AQL and KQL type and at least one common scripting language (PERL, Python, PowerShell)
• Knowledge on query structures like Strong understanding of cyber based adversarial frameworks including MITRE ATT&CK and Lockheed Martin’s Cyber Kill Chain.
• Certifications like: Network+, Security+, CISSP, CISM, GCIH, GCFA, GCFE, GREM and/or or cloud-specific certifications (ex: AWS Certified Security – Specialty, Microsoft Certified: Azure Security Engineer Associate, Google Cloud Certified Professional Cloud Security Engineer)

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Business Intelligence Analyst

What you’ll be doing…

• Learn and provide the metrics required to support key business goals for different lines of business and segment reporting.
• Partner with other internal and external teams to help provide business intelligence by identifying the right data, conducting analyses, and providing insights to make recommendations and guide decision-making.
• Help develop and automate the best ways to share the data in dashboards, presentations, and written reports to suit the needs and the audience.
• Utilize marketing analytics tools to track, analyze, and report on various marketing initiatives.
• Assist in the creation of test measurement plans, analysis workbooks, and learning card readouts to support the Real-Time Marketing testing team for the Mobility line of business.

​What we’re looking for…

You’ll need to have:

• Bachelor’s degree or one or more years of work experience.
• Experience interpreting complex datasets.

Even better if you have one or more of the following:

• Bachelor’s degree in Math, Physics, Computer Science, or Engineering.
• Experience with marketing analytics tools and platforms (eg. Adobe Analytics).
• Experience with Excel, PowerPoint, Google Sheets, Google Slides.
• Experience with Data visualization tools such as Tableau and interest in building visually appealing and compelling presentations.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills with the ability to present data clearly and concisely.
• Data visualization experience, building visually appealing and compelling presentations.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Search Engine Marketing Senior Strategist

What you’ll be doing…

Verizon’s Digital Marketing team is hiring a Search Engine Marketing Senior Strategist to assist in paid search strategic planning, investment and partner management. You will partner closely with other leaders within the digital marketing center of excellence to drive Marketing effectiveness and efficiencies. You should bring a fresh perspective on how the SEM operation can evolve as an in-house team, and will support the process on any changes/shifts that you feel are necessary to get the job done well. You will assist relationships with external search partners, including emerging search partners and optimization technologies. We expect you to come with a strong understanding of the evolution of search and the benefits of thinking about SEM and SEO holistically.

Responsibilities Include

• Managing SEM functions for multiple units within Verizon Consumer Group.
• Campaign development, bid strategy, optimization and channel management.
• Making recommendations with respect to any changes to the existing tech stacks.
• Assisting relationships with all external search partners.
• Overseeing the execution associated with SEM campaigns.

What we’re looking for…

You’ll Need To Have

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Marketer/agency/consultative services experience in SEM.
• Experience with and knowledge of primary buying platforms and formats (Google Ads, Search Ads 360, Skai, Yahoo! / Bing, Performance Max, PLAs, Shopping engines).
• Experience in search analysis and reporting.
• Analytical skills in developing marketing reports that enhance SEM performance efficiencies.

Even better if you have one or more of the following:

• Bachelor’s degree or four or more years of work experience.
• Ability to manage projects across multiple stakeholders.
• Exceptional communication skills.
• Data visualization experience.
• Fluency in data-driven targeting and reach strategy.
• Knowledge of advertising channels across TV, audio, OOH, Display (desktop, mobile), Digital Video, Social Media, various buying methodologies (CPM, CPC, CPA), etc.
• Exposure to online report builders such as Adobe/Omniture and ability to build and pull reports.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.