Wells Fargo & Co (WFC) is a diversified financial service holding company that offers retail and wholesale banking, and wealth management services to individuals, businesses, high-net-worth individuals, and institutions, through its subsidiaries.

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Operations Associate Manager

“Wells Fargo is seeking a Operations Associate Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.”
In this role, you will:

Supervise a team of Operation Specialists responsible for moderately complex transactional and operational tasks such as processing servicing related tasks, identifying problems, improving service levels and develop metric to measure growth and performance
Ensure timely completion, quality and compliance within the operation area
Work independently on moderately complex issues and projects
Identify opportunities for process improvement and risk control development and escalates issues to senior management
Provide training, performance, evaluation and coaching of less experienced team
Make daily supervisory decisions and resolve moderately complex business issues related to team supervision, work allocation and daily operational tasks under direction of Operations management
Leverage interpretation of policies, procedures, and compliance requirements
Collaborate and influence all levels of professionals including senior managers
Lead team to achieve objectives
Manage allocation of people and financial resources for Operations
Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
1+ years of leadership experience

Analytics Consultant

Wells Fargo is seeking an Analytics Consultant.

In this role, you will:

Consult with business line and enterprise functions on less complex research
Use functional knowledge to assist in non-model quantitative tools that support strategic decision making
Perform analysis of findings and trends using statistical analysis and document process
Present recommendations to increase revenue, reduce expense, maximize operational efficiency, quality, and compliance
Identify and define business requirements and translate data and business needs into research and recommendations to improve efficiency
Participate in all group technology efforts including design and implementation of database structures, analytics software, storage, and processing
Develop customized reports and ad hoc analyses to make recommendations and provide guidance to less experienced staff
Understand compliance and risk management requirements for supported area
Ensure adherence to data management or data governance regulations and policies
Participate in company initiatives or processes to assist in meeting risk and capital objectives and other strategic goals
Collaborate and consult with more experienced consultants and with partners in technology and other business groups

Required Qualifications:

2+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Knowledge of Powerbi and SQL
Good analytical mindset and problem solving aptitude

Control Management Specialist

Wells Fargo is seeking a Control Management Specialist.

In this role, you will:

Participate in mitigating current and emerging risk exposures associated with the activities and operations of the assigned business group, and identify opportunity for process improvements within the scope of defined business control responsibilities
Review and analyze basic business challenges that require research, evaluation, and selection of alternatives
Develop and implement risk monitoring, risk reporting processes, and controls while evaluating and reporting results where necessary
Present recommendations for resolving complex situations and exercise independent judgment while developing Control Management functional area expertise
Provide support in the interpretation of policy, guidelines, and governance programs as front line liaison to Independent Risk Management area
Collaborate and consult with Control Management team and key stakeholders, including internal customers

Required Qualifications:

2+ years of Risk Management or Financial Services industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience in Risk Management or Financial Services industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bachelor’s degree or higher. Relevant certifications will be an advantage
Overall experience of 5+ years with 3 years of relevant experience in Financial Services industry and / or risk & control domains covering operational risk, controls testing / evaluation, compliance, internal audit, risk management etc.
Experience in automation / advanced excel / reporting will be an advantage.
General knowledge of industry standards and best practices around control evaluations / testing, internal audit and risk management processes.
Experience creating test questions or test scripts
Experience assessing control design and performance through testing, audit or Risk Control Self-Assessment practices
Experience assessing processes, procedures and identifying controls
Experience in assessing risk, reviewing risk ratings, identifying control gaps and determining the appropriate evaluation methodology

Job Expectations:

Comprehensive understanding of operational risk management in the financial services or other highly regulated industries
Strong analytical skills with high attention to detail and accuracy.
Excellent verbal, written, interpersonal communication skills and stakeholder management.
Demonstrate positive attitude and readiness to work in a challenging and dynamic environment.
Flexibility to multi task and work across domains and business groups.
Ability to credibly challenge, conduct tough conversations and effectively communicate with various levels of management
Ability to synthesize data from a variety of sources and deliver results quickly

Control Management Specialist

Participate in mitigating current and emerging risk exposures associated with the activities and operations of the assigned business group, and identify opportunity for process improvements within the scope of defined business control responsibilities
Review and analyze basic business challenges that require research, evaluation, and selection of alternatives
Develop and implement risk monitoring, risk reporting processes, and controls while evaluating and reporting results where necessary
Present recommendations for resolving complex situations and exercise independent judgment while developing Control Management functional area expertise
Provide support in the interpretation of policy, guidelines, and governance programs as front line liaison to Independent Risk Management area
Collaborate and consult with Control Management team and key stakeholders, including internal customers

Required Qualifications:

2+ years of Risk Management or Financial Services industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience in Risk Management or Financial Services industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bachelor’s degree or higher. Relevant certifications will be an advantage
Overall experience of 5+ years with 3 years of relevant experience in Financial Services industry and / or risk & control domains covering operational risk, controls testing / evaluation, compliance, internal audit, risk management etc.
Experience in automation / advanced excel / reporting will be an advantage.
General knowledge of industry standards and best practices around control evaluations / testing, internal audit and risk management processes.
Experience creating test questions or test scripts
Experience assessing control design and performance through testing, audit or Risk Control Self-Assessment practices
Experience assessing processes, procedures and identifying controls
Experience in assessing risk, reviewing risk ratings, identifying control gaps and determining the appropriate evaluation methodology

Job Expectations:

Comprehensive understanding of operational risk management in the financial services or other highly regulated industries
Strong analytical skills with high attention to detail and accuracy.
Excellent verbal, written, interpersonal communication skills and stakeholder management.
Demonstrate positive attitude and readiness to work in a challenging and dynamic environment.
Flexibility to multi task and work across domains and business groups.
Ability to credibly challenge, conduct tough conversations and effectively communicate with various levels of management
Ability to synthesize data from a variety of sources and deliver results quickly

Systems Quality Assurance Analyst

“Wells Fargo is seeking a Systems Quality Assurance Analyst. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.”
In this role, you will:

Develop a variety of system quality assurance testing initiatives for projects on software systems
Complete systems testing and create systems quality assurance testing strategies
Execute complex test plans and scripts to facilitate testing activities
Document and verify resolution of software and specification defects
Develop standards and procedures to determine release readiness and streamline testing process
Provide guidance, lead, and prioritize testing activities for projects
Work with teams to develop testing strategies and provide specific technical guidance on defects to developers
Lead implementation of complex initiatives impacting one or more lines of business
Understand and ensure compliance and risk management requirements are met
Work with other stakeholders to implement key risk initiatives

Required Qualifications, US:

2+ years of Systems Quality Assurance and systems or application testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience in Systems Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Creation of test strategy, test plans, test scripts, script execution for payments applications
Participating in BRD and FSD reviews.
Provide status reporting, defect triage, test summary, testing traceability.
Conduct meetings and reviews as needed with Operations and other stakeholders.
Agile testing responsibilities include: grooming sessions, sprint planning and participation, daily SCRUM calls.
He/she will partner with the Line of Business, Risk/Compliance, and technology partners across Operations
Overall 2+ years of experience in the Banking industry
3+ years of in depth knowledge of payment Operations, Payment investigations, wire transfers, ACH payments, Real time payments
Intermediate knowledge and understanding of test plans, test cases, test procedures, test scripts, and expected results
Specific knowledge of the following applications, products along with UAT/NRT/SIT for these products : ACI Worldwide projects (MTS), Volante Products (VolPay/EPE, Message Gateway) PEGA/Smart Investigate, SWIFT (MT messages, gateway, FIN, ISO, etc.), Straight Through Processing (STP), Risk Control System (RCS), RGW, Dodd-Frank, Voice Response Unit (VRU), Content Manager.
Experience using GMTS( Global Money Transfer System) or MTS (Money Transfer System) application
Experience with Wire Transfer application preferred.
Experience in User Acceptance development & implementation
Knowledge and understanding of business tools and processes
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to take on a high level of responsibility, initiative, and accountability
Strong time management skills and ability to meet deadlines
Experience developing and cultivating professional relationships
Ability to work effectively in a team environment