Wipro Limited is an Indian multinational technology company that provides information technology, consulting and business process services. It is one of the six leading Indian Big Tech companies.
Overview:
Wipro is hiring eligible and interested applicants for the post of Salesforce Business Analyst at their India location.
To complete details for this job are as follows.
Role and Responsibilities:
- The BA will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement Salesforce.com.
- Specific areas of concentration include:
- Building a clear requirements development strategy for each customer engagement.
- Leading discovery workshops, which includes the facilitation and solution presentations.
- Defining Personas.
- Documenting requirements in User Story format.
- Organizing and driving process reengineering sessions
- Identifying and creating an inventory of customer process pain points and gaps in best practices.
- Performing rapid analysis and decomposition of complex business information into functional process components.
- Perform business process modelling, user experience modeling, and basic technical architecture diagramming.
- Interpreting technical and business strategy roadmaps.
- Building and demonstrating prototypes in Salesforce.
- Presenting to executive level audiences as well as technical teams.
- Participate and guide customers through user acceptance test planning and execution.
- An understanding of Salesforces capabilities and limitations. Able to clearly communicate those to customers.
- Leveraging multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
- Experience in several mid-sized Salesforce implementations comprised of the following:
- SFDC Sales Cloud
- SFDC Service Cloud (including CTI)
- SFDC Communities
- 3rd Party App Integration
- Data Migration
- Force.com Custom Development
Education and Required Experience:
- Bachelor’s degree in Computer Science, Software Engineering, MIS or equivalent combination of education.
- 2+ years of experience as a Business Analyst or Systems Consultant for a mid sized organization, or direct consulting expertise leading business transformation projects.
- Experience with Salesforce.com configuration and familiarity with Salesforce.com custom development.
- Experience developing LOE’s in conjunction with the technology team.
- Strong presentation and communication skills.
- 1 out of 3 of the following Salesforce.com Consultant Certifications: Sales, Service, or Community Cloud.
- Located and able to work in the U.S. from a home office and able to travel approximately 25% post COVID.
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Findoutjob and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.
Cyber Security Analyst
Job Description
The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
Do
- Ensuring customer centricity by providing apt cybersecurity
- Monitoring and safeguarding the log sources and security access
- Planning for disaster recovery in the event of any security breaches
- Monitor for attacks, intrusions and unusual, unauthorized or illegal activity
- Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems
- Conduct security assessments, risk analysis and root cause analysis of security incidents
- Handling incidents escalated by the L1 team in 24×7 rotational shifts
- Use advanced analytics tools to determine emerging threat patterns and vulnerabilities
- Completing all tactical security operations tasks associated with this engagement.
- Analyses all the attacks and come up with remedial attack analysis
- Conduct detailed analysis of incidents and create reports and dashboards
- Stakeholder coordination & audit assistance
- Liaise with stakeholders in relation to cyber security issues and provide future recommendations
- Maintain an information security risk register and assist with internal and external audits relating to information security
- Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues
- Advice and guidance to employees on issues such as spam and unwanted or malicious emails
Stakeholder Interaction
| Stakeholder Type | Stakeholder Identification | Purpose of Interaction |
| Internal | Technical Lead/ Project Lead | Regular reporting & updates |
| Security Intelligence (Practice) | Coordination for security reasons | |
| External | Customer
| To coordinate for all security breaches & resolutions |
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Leveraging Technology – Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Expert
- Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
- Functional/Technical – Knowledge of Network Security devices, firewalls, end points, SIEM, application security, IPS/IDS, VA / PT skills – Master
| Competency Levels | |
| Foundation | Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. |
| Competent | Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. |
| Expert | Applies the competency in all situations and is serves as a guide to others as well. |
| Master | Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. |
- Behavioral Competencies
- Effective Communication
- Collaborative Working
- Execution Excellence
- Problem Solving & Analytical Skills
Deliver
| No. | Performance Parameter | Measure |
| 1. | Customer centricity | Timely security breach solutioning to end users, Internal stakeholders & external customers experience |
| 2. | Process Adherence | Adherence to SLA’s (90-95%), response time and resolution time TAT |
Developer
Job Description
| About Wipro | Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
| ||
| Role | Clinical Quality Audit Specialist | ||
| Key Skills | EHR, EMR, EPIC, Clinical Data, RN Certification | ||
| Location | Remote | ||
| Experience | 5+ | ||
| Role Description | • 3+ years clinical EHR experience • Working knowledge of ICD-10 codes • Comprehensive knowledge of medical terminology • Effective written, verbal, and electronic communication skills • Ability to communicate effectively with diverse population • Attention to detail and ability to proficiently read and interpret medical records • Ability to define problems, collect data, establish facts and draw conclusions; must be able to think logically and critically • Strong organizational, prioritization and problem-solving skills • Working knowledge of HIPAA Privacy & Security • Proficiency in computer skills: Outlook, Excel, Word, OneNote, Visio, PowerPoint, Teams • Proficiency with electronic medical records systems (e.g. Epic, GE Centricity, NextGen etc.) • Ability to work in a high-volume production environment • Ability to perform audits within specified parameters of quality and timeliness
Required: LVN, LPN, or RN Consideration for Certified Medical Coder (CPC) dependent on experience and competency assessment
| ||
| Qualifications | · Bachelor’s degree · Min 5 years of experience in Information Technology | ||
| Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person’s race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law | |||
Data Analyst
Job Description
Job Overview:
As the Salesforce Capability / CoE Lead, you will play a pivotal role in driving digital transformation within our organization. You’ll be responsible for establishing and managing the Salesforce Capability / CoE, ensuring alignment with business goals, optimizing technology utilization, and fostering innovation. Your expertise will guide successful Salesforce implementations, enhance user experiences, and maximize the value derived from technology.
You can apply for any of following Capabilities / CoEs:
Capabilities:
- Delivery Excellence capability (Delivery Assurance / transformation)
- Functional Architecture capability
- Salesforce Project / PgM / Delivery Management capability
- Technical Architecture capability
- APEX capability
- Delivery Ops / Project Charminar Lead
- Project Recovery Lead
Competency CoEs:
- Data and Analytics CoE
Key Responsibilities:
Strategic Leadership:
- Define the vision, mission, and strategic objectives.
- Collaborate with senior management to align Capability / CoE initiatives with overall business priorities.
- Champion best practices, governance, and change management strategies.
Stakeholder Alignment:
- Engage with implementation partners, success management teams, and external consultants.
- Facilitate cohesion among different stakeholders to ensure seamless execution of DX projects.
- Clearly define roles and responsibilities for each stakeholder involved in Salesforce initiatives.
Governance and Process Standardization:
- Establish standardized processes, tools, and frameworks for Salesforce projects.
- Implement risk management strategies and ensure compliance.
- Drive adoption of new ways of working and foster a culture of innovation.
- Create and mantain a “Knowledge Management Portal” for any CoE assets like POCs, First Call Deck, RFPs, Offers, Solutions, Whitepapers, Tools, Blogs, code assets, etc.
- Drive the leverage of the assets
- Define estimation models
Skill Development and Talent Management:
- Identify skill gaps within the organization and address them through training and hiring.
- Build a high-performing CoE team capable of driving successful digital initiatives.
- Mentor team members and foster continuous learning.
- Solution Support to build industry and technology solutions
Collaboration and Communication:
- Act as a bridge between technical teams, business units, and leadership.
- Communicate project updates, milestones, and achievements effectively.
- Promote collaboration and knowledge sharing across departments.
- Collaborate with Product Vendor/partner for enablement, co-solution, etc.
- Collaborate and support Pre Sales, Proposal Presentation, etc.
Key Performance Indicators:
- Profitable Growth
- Number of certifications
- % Utilization
- Number of RFP support
- Total No. of Delivery Assets / Qtr (Offers / Solutions / Whitepapers / Tools / Blogs, etc)
- Talent planning
Qualifications:
- At least 12 years of Salesforce experience
- At least 4 years of hands-on experience (implementation roll out) in the relevant areas
- Certification in 1 or more relevant areas
- Strong understanding of Salesforce architecture, best practices, and integration methodologies.
- Excellent communication, leadership and stakeholder (customers, partners, vendors, cross functional teams, Wipro eco system) management skills.
Benefits:
- Fast track career growth
- Steppingstone for the EA leadership roles
- Relaxation in Billability
- High visibility in Salesforce and Wipro eco system
- Recognition on various forums through multiple channels
