Workiva, Inc. is a global software-as-a-service company. It provides a cloud-based connected and reporting compliance platform that enables the use of connected data and automation of reporting across finance, accounting, risk, and compliance.

Product Marketing Director

The Director of Product Marketing is a subject-matter expert who develops go-to-market (GTM) strategies for products and solutions in their assigned area. This includes product positioning, marketing strategy, and sales enablement to drive buyer awareness and achieve desired business outcomes. The Director leads product and solution launches across departments, identifies and prioritizes product features, and provides consulting and management support to the assigned business initiative.

What You’ll Do

• Create a GTM strategy for assigned products, markets, and solutions, and ensure that execution of the plan drives business goals
• Manage platform and point-solution initiatives to focus sales efforts and ensure the achievement of revenue and profit goals for specific solutions
• Drive the development, execution, and delivery of thought leadership content (webinars, blogs, white papers, etc.) to advance credibility and awareness, and drive pipeline
• Collaborate with Product Management, Sales, Sales Operations, and Field Readiness for successful sales roll-outs of sales enablement and support tools
• Develop product positioning and complete competitive analysis
• Consult with customers in partnership with Product Management and Sales to explore product and market opportunities
• Identify key functional, ecosystem, and operational requirements to serve the targeted market better
• Provide consulting and management support to marketing and sales areas, identifying emerging market opportunities
• Become an influencer through thought leadership exposure and speaking engagements across industry associations

What You’ll Need

Minimum Qualifications

• Bachelor’s Degree in marketing or related field

• 10+ years of experience in product marketing or closely related roles that could include: product management, industry or corporate marketing, and sales

Preferred Qualifications

• Previous business-to-business (B2B) marketing or product marketing experience in Software as a Service (SaaS) industry, sales channel support preferred
• Proficiency in implementing product-led growth go-to-market strategies, approaches, and tactics
• Effective communication skills across all organizational levels, spanning from buyers and end-users to executive management
• Demonstrated success in collaborating and influencing cross-functional leadership teams, including Sales, Marketing, Product, Sales Operations, Enablement, and Customer Success
• Strategic mindset with the ability to derive insights from data for decision-making.
• Proven ability to innovate and optimize business-driving strategies
• Exceptional listening, communication, and program management skills

Travel Requirements & Working Conditions:

• Up to 40%
• Reliable internet access for any period working remotely, not in a Workiva office.
• #LI-REMOTE

How You’ll Be Rewarded

✅ Salary range in the US: $147,000.00 – $250,000.00

✅ A discretionary bonus typically paid annually

✅ Restricted Stock Units granted at time of hire

✅ 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Workiva is an Equal Employment Opportunity and Affirmative Action Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best – either from an office or remotely from any location within their country of employment.

Regional Account Executive – Dutch Speaker

The Regional Account Executive is responsible for obtaining new business and customer expansion sales opportunities from Executive-level buyers and influencers in either private or publicly traded companies.

Successful candidates will build relationships (from canvas over partnerships to retention) and identify Parseport products and solutions. The objective is to deliver a solution for increasing XBRL reporting needs – primarily for assigned accounts in the Dutch market. Sales growth is attained through new customer subscriptions and through upsell/cross sell to the existing Parseport product portfolio including professional services.

This role will be focused on selling ParsePort software solutions to primarily net new customer accounts in the Netherlands. ParsePort is a part of the Workiva group of companies.

What You’ll Do

• Actively seek out sales opportunities and capture new customer business opportunities
• Establish partnerships to generate qualified sales pipeline
• Utilize information gathered during the needs analysis phase to deliver a compelling demonstration of the Parseport solutions
• Skillfully address customer objections – removing obstacles – and finding solutions to various client challenges
• Lead the sales process naturally – guiding it to a close by effectively showcasing Parseport’s value proposition of ‘XBRL made simple’
• Regularly and promptly update customer relationship management tools to report customer contacts being part of a regional sales team
• Provide consistent and accurate forward-looking information through pipeline analysis to forecast sales
• Develop and execute a sales strategy with purposeful action to secure the sale
• Rally internal support to pursue an account and optimize internal resources
• Prioritize selling activities and ensure timely follow-through
• Maintain a strong understanding of the Parseport XBRL solutions through a commitment to ongoing training and a growth mindset

What You’ll Need

Minimum Qualifications

• 2+ years experience in a related role – complex software or technology sales – preferably SaaS solutions
• Undergraduate Degree or equivalent combination of knowledge and related career experience
• Fluency in both English and Dutch

Preferred Qualifications

• Understanding of the Software as a Service (SaaS) business model
• Ability to demonstrate software applications
• Ability to learn fast – we expect you to ‘hit the ground learning’
• Strong business acumen and an ability to understand complex business challenges
• Executive presence and an ability to communicate at the most senior level
• Ability to identify and understand the power of influencers versus buyers and how to navigate the nuances of each during the sales cycle
• Ability to manage multiple complex sales cycles simultaneously
• Ability to negotiate pricing with a focus on retaining value
• Ability to move between simple transactional deals and highly complex procurement driven sales processes
• Capability for achieving (and exceeding) sales quota targets

Travel Requirement & Working Conditions

• Up to 15% travel for customer and partner meetings
• Reliable internet access required for any period of time working remotely and not in a Workiva office

Senior Software Engineer

Join the Machine Learning team at Workiva and help bring our customers value using your experience to deliver resilient and user-friendly web applications that incorporate Artificial Intelligence. The machine learning team is working to bring Generative AI and Machine learning tools to as many customers as possible across a number of context specific use cases. Much of this is built in the Dart language, but we’re scaling up to accelerate enablement of TypeScript as a first class frontend language at Workiva!

As a Senior Frontend Engineer, you will play a central role in, canonizing best practice patterns and tools, and guiding / mentoring fellow engineers in front end development. You will help us elevate our frontend developer experience and bolster the scalability, adaptability, and expansiveness of our Generative AI and ML products and features throughout the application.

We are searching for an enthusiastic, front end obsessed individual who relishes continual growth and is eager to deliver and improve our Generative AI and Machine learning solutions across our products. If you are fueled by innovation and thrive in a collaborative setting, this role presents an exceptional opportunity to effect substantial change. Join our esteemed team at Workiva and become an integral part of our rapidly growing Machine Learning team and bring your front end expertise to a team eager to continually improve our customer experience.

What You’ll Do

• Develop and enhance the user interface for our AI solutions in a variety of contexts across the product.
• Collaborate with cross-functional teams to ensure seamless integration and a cohesive user experience
• Optimize UI performance and responsiveness to deliver a smooth user experience
• Collaborate with product owners, designers, and other stakeholders to understand and refine project requirements and ensure alignment with product vision and strategy
• Write clean, efficient, and maintainable code that follows industry best practices and coding standards
• Participate in code reviews and provide constructive feedback to team members to ensure code quality and consistency
• Deliver and document team or group level technical solutions that meet or exceed customer expectations
• Develop and execute comprehensive test plans and automated tests (unit, integration, functional, etc.) with Workiva solutions in mind to ensure software quality and reliability
• Debug and troubleshoot complex issues across multiple service and application contexts using tools and techniques appropriate for the problem
• Collaborate with support teams in triaging and resolving production issues to ensure customer satisfaction
• Mentor and coach other engineers both technically and culturally, providing guidance and support to help them grow and achieve their full potential
• Communicate complex technical issues to both technical and non-technical audiences, using clear and concise language

What You’ll Need

Minimum requirements

• 2+ years of relevant experience with a Bachelor’s Degree or equivalent experience

Preferred Qualifications

• Strong experience with Dart, Typescript or React
• Experience architecting frontend APIs
• Experience with micro frontend architecture
• A passion for using the latest AI technologies to bring value to our customers
• Strong debugging skills in complex systems or applications
• Proven experience and passion for technical mentorship
• Strong foundation in computer science, including expertise in data structures, algorithms, object-oriented software design, and working with cloud-based distributed systems
• Experience working in an agile development environment preferred, with a focus on continuous improvement and delivery
• Strong communication skills, both written and verbal, with the ability to communicate complex technical issues to both technical and non-technical audiences
• Strong problem-solving, critical thinking, and adaptability skills, with a commitment to staying up-to-date with new technologies and best practices in software engineering

Physical Requirements and Working Conditions

• Embrace your inner wanderlust – expect up to 25% travel
• Stay virtually untethered with the power of reliable internet access, enabling you to work remotely from your chosen spot, whether that’s your home office or a beachside café

Customer Success Specialist

The Customer Success Specialist will manage a large portfolio (150+) of small customer accounts with a strong focus on automation, client retention and upsell. This is a low touch/high volume model and requires strong customer relationship management & technical skills. This role will be our main point of contact for these customers during their time with Workiva’s contract life cycle. The Customer Success Specialist will help drive value realization and return on the client’s investment.

What You’ll Do

• Utilize a variety of communication strategies to drive end user engagement and maximize product adoption
• Understand the Workiva Platform functionality and be able to map to customer objectives
• Understand our customers’ behavior and identify opportunities for customer experience improvement
• Iterate on the tech touch program by developing cadences of value-driving “tech touches” across the customer journey: onboarding, adoption, impact, expansion/renewal
• Collaborate across internal teams (sales, CS ops, support, product, marketing) to analyze and ensure program alignment while ensuring business goals are being achieved.
• Leverage Gainsight to monitor at-risk customers through usage, reporting and analytics

What You’ll Need

Minimum Qualifications

• Experience in Customer Success, Customer Service, Account Management, Sales, or equivalent experience
• Bachelor’s degree or equivalent experience

Preferred Qualifications

• Passion for technology and customer engagement
• Deeply committed to customer success – not just satisfaction
• Communication: Effectively shares and receives information through active listening and using clear oral, written and interpersonal communication skills
• Highly detail oriented and organized with ability to effectively prioritize and multi-task
• Personal, adaptable and flexible with the ability to work successfully in a high-energy, fast paced, rapidly changing environment is necessary
• Self-starter with ability to manage time and prioritize competing demands

Travel Requirements & Working Conditions

• Minimum Travel
• Reliable internet access for any period of time working remotely, not in a Workiva office.