Yes Bank is an Indian private sector bank, headquartered in Mumbai, catering to retail customers, MSMEs, and corporate clients. The bank was founded by Rana Kapoor and Ashok Kapur in 2003. Its network is spread across 300 districts in India and comprises 1,198 branches, 193 BCBOs and 1,287+ ATMs.
Branch Manager
About the job
Job description
Core Responsibilities
Strategy & P&L Management
- Maintains the Profit and Loss statement and Balance Sheet for the branch
- Executes the Branch Strategy in line with the overall Branch Banking strategy for the bank
- Sustained revenue generation for the branch through cross sell of TPP, RA and BB products
- Liabilities mobilization through CASA portfolio growth in the Branch Catchment
Superior and Consistent Customer Service
- Ensures Efficient complaint management within specified TATs
- Drives high service scores
- Conducts customer engagement programs and marketing events
- Ensures proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval
Strengthening Systems, Controls and Processes
- Ensures Upkeep of the Branch and ATM and raises issues if required
- Liaises with respective teams for effective and efficient Fraud Management within the cluster
- Ensures branch compliance with Banks policies and processes
- Ensures timely submission of MIS reports
- Ensures safety and security of Bank and customer’s assets
- Ensures Audit related deliverables both internal and external are met as per the prescribed norms
- Ensures Role clarity to employees in the branch and manage attrition
Performance Management
- Tracks and monitors daily productivity and book movement of the branch
- Partners with the HCM Business partner for periodic review of performance of executives in the Branch and identify training needs if required
People Management
- Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
- Ensuring Training & Development
- Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals.
Risk and Internal Control Responsibilities
- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
- Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
Manager – Project Finance Business
About the job
Project Finance Business
Core Responsibilities
Credit Appraisal
§ Appraisal of the Project Finance proposals involving detailed analysis of Income Statement, Balance Sheet, Financial Ratios, Cash Flows, Management Risk, Industry Risk, Economic conditions
§ Detailed Financial analysis including finalization of financial model
§ Preparation of Credit Approval Memorandum and following internal approval processes
§ Documentation and Compliance
§ Meet with all pre-disbursal and post disbursal compliance
§ To maintain high quality standards of documentation, client communication, process compliance, ongoing basis with product partners / OSD / Risk Management and other Relationship Management group
Market Research
§ Illustrates understanding of Market / industry / sector in which the Project is being set up and current market conditions through primary and secondary research.
§ Sector tracking / management presentations;
Monitoring of Project
§ Tracking of covenants and management of exceptions / deviations
§ Regular review of the case
§ Inspections / Site visits Sector assessment
Risk and Internal Control Responsibilities
§ Identifies & assesses the key operational, regulatory, financial, informational, reputational and audit risks as well as areas where internal controls need to be established within the division.
§ Fosters a culture of adherence to regulatory and compliance requirements associated with the division. Addresses critical escalations highlighted during audits.
Team Leader – Technical Support
About the job
Key Responsibilities:
Manage production technical support for incident tickets logged by user and other customer support units.
Liaise with business and other stakeholders for periodic reviews of issues and addressing business challenges via fixes in system.
Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technical analysis of complex issues
Periodic review of systems and interfaces and document all these in KDB (knowledge database)
Performing analysis of tickets and repeated incidents raised and work on reducing repeated tickets and incidents
Key Competencies / skill set:
Team management experience in production support is must.
Work Experience on Retail net banking is must and Work experience on CBS or digital applications like OBDX ( oracle digital banking experience) support will be added advantage.
Should have tech knowledge and hands on experience.
Functional knowledge of retail channel transaction processing is must
Desired Candidate Profile
Experience of 10-14 years in retail/direct banking domain which should also include experience in business interaction and business stake holder management. with minimum 6 years in production support in BFSI environment
Qualifications
Any of these graduates will do , BE. B.Tech , MCA, BCA
Information Security Auditor – AVP / VP (Individual role)
About the job
Role & responsibilities
The role holder is responsible for conducting audit of information systems (IS) in accordance with professional audit standards and international best practices in order to ensure statutory compliance of all systems, processes and practices. The role holder is also responsible for preparing accurate audit finding, reports in compliance with regulatory provisions.
Core Responsibilities
- Conduct the IS audits (ITGC controls, VA, PT, APPSEC, NSAR, CA, BCP, DR, Cloud Security, Cyber Security, Security Operations and Surveillance, Information security and privacy controls, IT Processes Data Centre Operations, identity and Access Management, Change Management, Incident Management etc.) across all technology segments
- Assist in implementing risk-based audit plans to ensure safety and soundness of the Bank.
- Ensure completion of assigned audits and documentation of work papers on time.
- Provide improvement/ suggestions to existing process / systems to line management
- Assist in keeping Audit Procedure Manual and checklists current and updated.
People Management or Self-Management Responsibilities
- Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
- Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
- Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
- Keeps abreast of relevant professional/industry, regulatory developments, new techniques and current issues through continued education and professional networks.
Risk and Internal Control Responsibilities
- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
- Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
- Possess strong presentation skills and good working knowledge of applicable regulatory compliances
TECHNICAL COMPETENCIES
Technical Competencies
- ITGC Controls
- Risk assessments
- VA, PT, APPSEC, NSAR, CA
- Information Security standards ISO 27001
- BCP and DR
- Cloud Security
- Cyber Security
- Security Operations and Surveillance
- Information security and privacy controls
- Banking Technologies
Certifications
- CISA OR ISO 27001 LA – Mandatory and / or CISSP, CRISC
