Cognizant Technology Solutions Corporation is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, U.S. Cognizant is part of the NASDAQ-100 and trades under CTSH.
Associate – Projects
Job Summary
We are seeking a dedicated Cloud Engineer with 4 to 7 years of experience to join our team. The ideal candidate will have expertise in MSExchangeOnlineAdministration MSExchangeAdmin M365-Messaging M365 Messaging Migration and Design&ImplementMsgingSrvc. This role is focused on the education domain and offers a work-from-home model with day shifts. No travel is required.
Responsibilities
- Manage and oversee the administration of MS Exchange Online to ensure seamless communication services.
- Implement and maintain MS Exchange Admin tasks to support organizational messaging needs.
- Provide expertise in M365 Messaging to enhance and optimize messaging services.
- Lead M365 Messaging Migration projects to ensure smooth transitions and minimal disruption.
- Design and implement messaging services to meet the evolving needs of the education sector.
- Collaborate with cross-functional teams to integrate messaging solutions with other IT services.
- Monitor and troubleshoot messaging systems to ensure high availability and performance.
- Develop and document best practices for messaging services to ensure consistency and reliability.
- Provide training and support to end-users to maximize the effectiveness of messaging tools.
- Stay updated with the latest trends and technologies in cloud messaging services.
- Ensure compliance with data protection regulations and organizational policies.
- Contribute to the continuous improvement of messaging services to enhance user experience.
- Support the organizations mission by ensuring reliable and efficient communication services.
Qualifications
- Possess strong expertise in MSExchangeOnlineAdministration and MSExchangeAdmin.
- Demonstrate proficiency in M365-Messaging and M365 Messaging Migration.
- Have experience in designing and implementing messaging services.
- Show a deep understanding of the education domain and its specific needs.
- Exhibit excellent troubleshooting and problem-solving skills.
- Display strong communication and collaboration abilities.
- Maintain up-to-date knowledge of cloud messaging technologies.
- Be able to work independently in a remote work environment.
- Have a proactive approach to learning and professional development.
- Show commitment to ensuring data protection and compliance.
- Demonstrate the ability to train and support end-users effectively.
- Possess strong documentation and best practice development skills.
- Exhibit a customer-focused mindset to enhance user satisfaction.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Manager – Consulting
Sr. Manager +
Qualification:
• Bachelor’s Degree in Business, IT, Engineering, or other relevant field (Required)
- • Advanced Degree in Business (Preferred).
Responsibility:
Problem and Scope Definition:
–
- • Work with engagement leadership and client to fully estimate scope and plan project accordingly.
- • Translate engagement objectives into defined scope and executable tasks for team members.
- • Lead team to form problem statement for project (engagement or component of engagement).
- – Coach team members to identify root cause of issue(s).
- – Lead team to construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.
- – Define project boundaries and reporting cadence.
- – Identify key stakeholders and lead team to construct stakeholder analysis.
- – Identify project risks and mitigation strategies.
Requirements Gathering:
:
- • Leads team to gather requirements.
- • Partner with client and team to identify key process stakeholders.
• Facilitate requirement gathering workshops:
- – Provide guidance and direction regarding workshop outcomes.
- – Create an environment that is inclusive of all points of view yet also gets to the heart of the matter quickly.
- – Ensure the “big picture” and appropriate detail is captured for all requirements.
- – Lead team to close open items captured and next steps for writing the requirements.
- – Be accountable for requirements signoff with appropriate client leads.
Business Analysis:
:
• Analyze findings presented by team members and provide feedback re:
hypothesis, conclusions and solution structure
- • Engage with internal team to solicit thoughts and challenge each other’s thinking.
- • Develop and present summary recommendations, including relevant people/process/technology solutions and industryspecific comparisons.
Engagement Delivery:
:
- • Create and manage project, including work plans and allocation of tasks.
- • Support recruiting and managing the team required to deliver the engagement In the event of resource constraints, perform required effort to reduce client and project risks.
- • Drive effective communication and teaming with Cognizant verticals / horizontals within the same engagement to ensure strong collaboration for a One Cognizant.
- • Deliver consistent status updates to client regarding performance to objectives, engagement constraints and mitigation plan for risks/issues.
- • Serve as “first line of defense” to ensure quality and timeliness of deliverables meet or exceed client expectations.
Engagement Governance:
:
• Manage engagement cost, associate performance, and value delivered against engagement objectives and client satisfaction via:
- – Effective communication up/down that builds trust for open dialogue.
- – Best use of resources, tools and processes.
- • Manage project risk and develop mitigation plans.
- • Manage team conflicts/constraints.
- escalate to engagement leadership as needed.
Thought Leadership:
:
• Manage teams re:
research, development and authoring of consulting mindshare ie articles, whitepapers, and other collaterals via traditional and social media channelsBusiness Development:
:
- • Support and lead team in the development of RFI/RFP responses and other business development opportunities.
Customer Relationship Management:
:
- • Build and maintain trusted working relationships with client counterpart(s).
- • Be seen as a trusted resource who understands client objectives, manages project, and leads team to deliver superior results.
Practice Development:
:
- • Identify and support areas to build practice capabilities and presence.
- • Lead teams to package and cleanse engagement deliverables for practice reuse.
- • Support service line development and case studies through the gathering of industry best practices and selfknowledge.
Revenue Management:
:
- • Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).
- • Support team members to achieve personal utilization targets, including support in “internal marketplace” as in advance of current project close.
Knowledge Management:
:
- • Lead team to create case studies, white papers and PoVs to both the practice and Cognizant’s knowledge management repository.
People Management:
:
• Manage project team on a day-to-day basis, including:
- – Setting clear expectations for team/associate.
- – Delivering continuous and constructive feedback.
- – Helping each team member to improve performance.
- • Support recruitment for campus hires M and below.
- • Help deliver training solutions.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
Direct Taxation – Executive
Seeking a highly skilled Corporate Finance professional with 4-6 years of experience in Taxation Tax Processing Communication
Responsibilities
Seeking a highly skilled Corporate Finance professional with 4-6 years of experience in Taxation Tax Processing Communication
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
Process Specialist – Voice
Job Summary
Should be a single point of contact in terms of process knowledge
Overall responsibility for delivering operations for the team including workflow Scheduling quality productivity policy adherence
Manage and coach associates individuals and team performance against expected productivity metrics and targets
Should be able to bridge the gap between the leads associates
Responsibilities
Should be aware of different types of reports and be able to analyze the report for the business improvement
Should be self driven by ideas and process improvement
Driving team motivation to exceed targets
Coaching developing the associates who are direct reportees
Overseeing and supporting changes to services policies procedures resources and facilities in order to positively and flexibly meet business requirements
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
