Tesla, Inc. is an American multinational automotive and clean energy company. Headquartered in Austin, Texas, it designs, manufactures and sells battery electric vehicles, stationary battery energy storage devices from home to grid-scale, solar panels and solar shingles, and related products and services.
Tesla Advisor
As a Tesla Advisor, you are at the forefront of our mission to accelerate the world’s transition to sustainable energy. Your role is essential in consistently delivering an educational, immersive, and exciting experience to both current and potential customers, exceeding client expectations from their initial showroom visit to their delivery day experience.
Your responsibilities encompass guiding customers through their exploration of Tesla’s products and facilitating a seamless sale and delivery process. We are seeking a candidate who is energetic, highly organized, and hardworking, with a genuine passion for sustainable energy and a talent for creating exceptional client experiences.
What You’ll Do
- Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
- Excite and educate prospective customers through various channels about Tesla’s product offerings
- Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
- Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
- Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
- Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
- Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes
What You’ll Bring
- 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
- Passionate about the Tesla Mission and our innovations in the personal transportation industry
- Highly organized and excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and CRM tools
- Ability to work evening hours, weekends, and holidays in a retail environment
- Valid driver’s license required
- For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
- For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
Customer Service Representative (Day Shift)
What to Expect
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program.
What You’ll Do
- Work scheduling maintenance
- Vehicle arrival preparation
- Customer communication and expectations
- Rental coordination and hand off
- Vehicle status updates
- Material and supplies reordering
- Repair review and delivery
What You’ll Bring
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
- Must be willing to train others
- Ability to work independently in limited supervision environments
- Microsoft Office experience, preferred
- Excellent written and verbal communication skills as well as the ability to follow instructions
- Certificate from Vocational School in Collision Repair, preferred
- Must be at least 18 years of age
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Delivery Vehicle Prep
As a Delivery Vehicle Prep Specialist at Tesla, you will play a crucial role in ensuring a seamless and exceptional customer delivery experience. Your responsibilities will include vehicle preparation, vehicle inspections, effective lot management, and active collaboration with your team to enhance pre-delivery processes. You will ensure that every customer vehicle is meticulously prepared and ready for delivery.
Success in this role requires an energetic and efficient approach to problem-solving, ownership of responsibilities, and a proactive attitude. We are seeking a candidate with positive energy, strong organizational skills, an exceptional work ethic, and a passion for Tesla’s mission of sustainable energy.
What You’ll Do
- Clean vehicles in compliance with Tesla’s standards before delivery
- Operate equipment such as buffers, hoses, vacuums, etc. to perform detailed cleaning
- Manage vehicle arrivals, inventory across multiple locations, and safely move and charge vehicles as part of the pre-delivery process
- Coordinate with both internal and third-party logistics providers
- Conduct transportation and pre-delivery inspections
- Effectively prioritize tasks to meet deadlines and deliver exceptional quality
- Perform additional tasks and responsibilities as needed to support business operations
What You’ll Bring
- Valid driver’s license required
- Ability to lift 50 – 60 pounds
- Strong work ethic with a proven record of reliability and commitment
- Proactive team player with the ability to foster collaborative relationships
- Demonstrated ability to meet and exceed performance goals
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Logistics Coordinator
What to Expect
What You’ll Do
- Establish and maintain a collaborative working relationship with internal and external stakeholders on rail yard operations
- Work closely with corresponding Tesla Logistics Analyst– ensuring open communications, and a complete understanding of all internal processes and procedures
- Act as a liaison with local Tesla Delivery and Service teams by performing frequent local service center visits and proactively communicating concerns through internal systems
- Collaborate with local Tesla Service Center teams to identify and mitigate local logistics concerns
- Perform frequent yard inventory audits
- Report any discrepancies and help to improve processes and increase productivity
- Resolve inbound concerns from field teams ensuring high quality service to internal stakeholders
What You’ll Bring
- 2 – 5 years in Supply Chain and Yard Management experience and evidence of exceptional ability
- Ability to work extended hours and weekends contingent on business needs
- Ability to travel to various Tesla locations as needed, up to 20% of the time
- Access to reliable transportation to navigate between different Tesla sites
- Proficient computer skills, especially in Excel and other database systems
- Ability to sit and/or walk 8-10 hours per day
- Must be willing to work in all weather conditions
