Established in 1910 as the Imperial Tobacco Company of India Limited, the company was renamed as the India Tobacco Company Limited in 1970 and later to I.T.C. Limited in 1974. In 2001 the company was renamed ITC Limited, where “ITC” is no longer an acronym.
Manager – Exports
Purpose : Lead development and implementation of Export Business plan
Key Responsibilities :
Ø Execute the activities to ensure achievement of Business Plan for Branded FMCG Exports to international markets
Ø Manage and grow business for assigned brands and categories in overseas markets by effective brand marketing and by driving the local distributor sales force
Ø Driving ATL and BTL marketing campaigns for the assigned brand & category to increase consumer awareness
Ø Closely monitoring competition activity through data analysis and capturing in-market feedback from importers
Ø Coordination with advertising agency for development of packaging with appropriate labeling and POSM for international markets
Ø Tracking primary and secondary sales in targeted countries
Ø Development of select international markets by identifying the right distributor / importer
Ø Coordination with production and logistics ensure timely export shipments
Ø Customer servicing of existing international distributors including monitoring of shipments, payments etc
Requirements
Education Qualifications and Work Experience Required :
- MBA with specialization in International Business or Sales & Marketing
- Experience in FMCG exports to international markets
- Min 2-3 years of relevant experience
Job Related Skills :
Essential :
- Exposure to International markets
- International Sales & Marketing
- International Business Development
Desirable :
- Brand Management
- Sales & Distribution management
Non-technical Skills Required :
- Ability to quickly acquire knowledge of various international markets
- Deal with people from different cultures
- Work in different time zones in line with key markets
- Good communication and negotiation skills
Office Associate
We are seeking high energy and results-oriented HR Associate to join our Learning and Development team. The person will play a crucial role in execution planning and on-ground implementation of learning and development initiatives and interventions around diversity, equity and inclusion.
Key Responsibilities:
- On ground implementation of learning and development programmes based out of the Corporate Office. Pre and Post administrative activities pertaining to the L&D Programmes and maintaining costs.
Preferred Experiences:
- Experience in a fast-paced, high pressure and demanding environment.
- Knowledge of performance management systems and processes.
- Experience in configuring and delivering programs in an LMS
- Extensive travelling involved
Requirements
Required Qualifications:
- Preferred Master’s degree/Advanced diploma in Human Resources Management, Organizational Development, or related field. Graduate in Social Sciences as well.
- Maximum experience 0-4 years
- Proficiency in using learning management systems and other relevant HR technology tools.
- Ability to work independently and as part of a team, demonstrating initiative and ownership, problem-solving skills, and a passion for continuous learning.
Associate Manager_ Insurance & Credit
Exploring products and services pertaining to financial service (banking & insurance) industry, identifying potential partners for Insurance and other such rural products, Coordinating with internal and external stakeholders to complete partnership journey, Understanding and setting-up processes to rollout insurance products & services, Performance Monitoring of field team & providing feedback for improvement, capability building of Staff & extended Organization
Key Responsibility Area
Interface with Internal / External Organization
- Interface with potential insurance companies to identify possibility of partnerships
- Ensuring timely support to internal and external stakeholders to expedite partnerships
- Co-ordinate with legal and compliance teams to close partnership process in shorter time
Market Research and Feedback
- Collecting feedback from field teams to understand rural insurance product needs and industry trends for business development and customers’ demand
- Feedback sharing with partners to create possible product fit based on market demand
Product Rollout and Business Development
- Planning sales and marketing activities to generate potential business for targeted insurance products
- Monitoring business progress via constant tracking of field activities with respective branch teams
Performance analysis & feedback
- Highlight various deviations in performance through active monitoring of performance indicators vis-à-vis sanctioned plan figures, reasons for the gap, provide feedback on performance improvement and follow up on the suggestions given for its improvement
Capability Building
- Assess capability gap of field agents and provide necessary trainings for better product understanding and better query handling
Reports & Documentation
- Ensuring required documentation based on business process and reconciliation needs of ITC and partners
Requirements
- 4-5 years of experience in Insurance and Banking industry.
- Good knowledge of banking & insurance industry and rural demand.
- Highly self motivated and demonstrated ability to work with minimal supervision.
- Demonstrated ability to work well with people from a variety of backgrounds.
- Excellent written and verbal communication skills.
- Proficient in MS Office (MS Excel and Powerpoint)
- Preferably from premier Agri Institutes like IRMA, MANAGE, SIIB, XIMB, NIAM etc.
- Have worked purely in insurance industry
Manager – Consumer Activation
To drive superior one-to-one consumer engagement programs across the portfolio of food brands, which, while delivering scale and extendability:
- Enable consumer product trial/sampling
- Disseminate key product benefits
- Bring alive the brand experience for the consumer by ensuring the design & implementation of activation programs in line with brand guidelines, within the stipulated time, at optimal cost, and superior to the competition.
Key Objectives :
- Quality of implementation of consumer programs
o No. of programs implemented for each brand cutting across various touchpoints (eg: Home including resident welfare associations, IN-Store, Out of Home Points of congregation – Malls, Cinemas, Haats, Exhibitions, Kitty Parties, Horeca’s)
- Delight the consumer at every touchpoint
o Implement and strictly monitor evaluation metrics and checklists that ensure requisite quality of people & materials for various kinds of programs
o Collection of consumer databases
o Cascading standardized training modules for brand promoters and conducting quality checks on the ground to check adherence to the same
- Build a network of high Quality Agencies
o Participate in conducting pitches to onboard agencies by activation type
o Ensure adherence to standardized costs by activation type
o Regular reviews based on execution quality measured through set performance criteria for the agency
- Implement quality and audit systems
o Audit implementation quality
o Daily/weekly/monthly reports on programs that enable timely and actionable feedback to all stakeholders
- Cost per contact to be benchmarked to the best in the industry
o Continuously drive down cost per contact through both efficient and effective means
- Working effectively with all partners to drive buzz, scale, and smooth implementation.
Requirements
Key Knowledge, Skills & Attitudes
- Knowledge
o Brand objectives and role of consumer activation for each brand
o Research methodology and techniques to evaluate activation programs
o Best practices – Do’s & Don’ts of different engagement points
o Materials, costs, and times for fabrication of various elements involved
- Skills
o Ability to understand and develop standardized & measurable processes on training, audits, information flow, and evaluation
o Influencing skills to ensure process adherence by both internal and external stakeholders
o Budget monitoring
o Negotiation with agencies & vendors
- Attitude
o Complete ownership of the one-to-one consumer engagement touchpoint
o Personal demonstration and presence in the programs to obtain “unfiltered” feedback
o Ability to respond quickly to opportunities
o “Nothing is impossible” approach
