Meta is one of the largest companies in the world and a leading technology firm. While it started out as Facebook, the company now owns and operates some of the largest social media platforms in the world, including Facebook, Instagram, and WhatsApp, making it a true powerhouse in the technology world.
Director of Research @ Instagram: Public Sharing
At Instagram Research, our purpose is to advocate for people through high-quality, empathy-driven research to shape product experiences and business decisions. UX researchers here tackle some of the most complex business questions in order to assess current strategy and inform future app strategy and product roadmaps, working closely with engineers, product managers, designers and data scientists. The decisions made based on their research impact the daily experiences of billions of people on a global scale. To achieve this, we must employ the full range of qualitative and quantitative methods delivered at scale and with the highest level of rigor. We value a diverse range of perspectives and stem from many different backgrounds— geographically, culturally, educationally, philosophically. At Instagram Research, our principles are: 1. Deeply understand people: We lead with empathy, equity, and inclusion to elevate people and uncover their latent needs, attitudes, and desires. 2. Ask the “why” behind the “what”: We look ahead and around corners to challenge assumptions and proactively identify the unknown unknowns. 3. Uphold quality and rigor: We use optimal, varied research methods to answer the highest priority questions. 4. Drive impact from insights: We don’t just deliver high-quality insights; we care deeply about improving everyone’s experiences. We are looking for an experienced research leader with seasoned research, communication and people management skills. The successful candidate has a proven track record of translating research into design and product decisions. It’s not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across multiple research disciplines. The successful candidate must be an expert research leader who can generate and socialize insights that impact the strategy and product roadmaps of complex and diverse products. The role also requires a proven track record of building and managing high-performing teams, preferably with researchers of different disciplines. Candidates must be able to articulate the vision of the team to cross-functional partners and be a strong advocate for the role of research in product development. This particular role will have an emphasis on defining the future of entertainment for consumers through ecosystems that provide incentives, insights, and capabilities for Creators to craft it through the future of creative expression.
Director of Research @ Instagram: Public Sharing Responsibilities
- Develops and provides strategy, vision, and direction to team managers and individual contributors
- Influences goals and strategies across the company focused on productivity and value delivery
- Contributes to community through sponsoring and championing organizational efforts to build and sustain diversity, culture, recruitment, onboarding, mentoring, and/or development programs
- Forms internal partnerships, influences, resolves conflict, builds alignment, negotiates critical matters, and works effectively across teams to execute the strategy
- Recognized as an influential leader and provides leadership and direction for the organization
- Considers factors beyond their immediate team to innovate, take appropriate risks, and balance short, medium, and long-term needs
- Influences and drives strategies that enable scale and alignment across multiple teams
- Designs and cascades strategic communications to inform and influence across and outside of the company
- Operate as a product, organizational, and research leader who manages the UXR function within this organization, identifying ways to elevate and up level Research throughout in strengthening the business.
- Identify gaps and solutions for future growth and scale within the org, including system, product, function, partnership, culture and/or organization opportunities
- Proactively addresses the largest problems impacting their team’s execution and makes decisions to resolve issues and enhance efficiency including risk mitigation and contingency plans
- Builds the org and bench with the diversity, skills mix, and capability required to deliver the priorities of the business
- Responsible for the quality of the team, including coaching, growing ICs and managers and addressing under-performance
- Developing a cohesive and strong leadership team of managers
- Be a role model for inclusive behaviors and build a diverse organization that values, respects and taps into different backgrounds and perspectives
- Makes the company better through engaging in cross-company efforts like recruiting, cross-functional partnerships, diversity & inclusion, or site initiatives
- Actively recruit and close top tier talent to fill strategic open positions for both IC and management roles beyond your immediate organization
- Identify relevant metrics and track trends to report progress relative to goals. (E.g., team health, research impact, product goals)
Minimum Qualifications
- Bachelor’s degree or significant experience conducting UX research with meaningful business impact
- 18+ years of experience conducting research post-Bachelor’s degree
- 8+ years directly managing, coaching and developing full-time researchers
- 5+ years experience managing managers
- Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
- Experience building teams over time through hiring, growing, and retaining high-performing researchers
- Experience building and setting research strategy that connects with business strategy
- Track record of translating research into business impact
- Experience working with a variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)
Preferred Qualifications
- Experience with consumer products, consumer insights, or product development
- 5+ years of UX research experience
Experience with startup environments or new app development
HR Business Partner, Instagram
Instagram is seeking an HR Business Partner to support our VP of Analytics organization across Instagram. The ideal candidate will contribute at both hands-on and strategic levels to cultivate an amazing and innovative culture. The ideal candidate will bring creative and effective ideas and solutions to a growing organization.
HR Business Partner, Instagram Responsibilities
- Design and deliver targeted solutions with a high degree of focus on scale and growth, including strategic planning, visioning, talent assessment, change management and team building
- Provide strategic business partnership, thought partnership, and coaching to all levels of the organization
- Proactively assess team, manager, organizational development needs, make recommendations, and implement appropriate solutions
- Provide rigorous data analysis and reporting solutions based on business needs
- Drive talent management strategies to support a team’s growth and individual development plans
- Manage and facilitate the overall Performance Summary Cycle and employee engagement survey throughout the year
- Integrate and partner with HR colleagues in the Recruiting, Learning & Development, Compensation, Legal, and HR Programs teams to implement solutions and help scale the business
- Partner closely with regional HR partners on global strategy and execution
- Work closely with our Employee Relations Partners, supporting employee relations issues as needed
Minimum Qualifications
- 8+ years experience in an HR Business Partner or equivalent role
- Demonstrates solid judgment and experience assessing risk relative to the business
- Effective communication and critical thinking skills
- Demonstrates project management and change management experience
- Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams
- Experience using data to identify insights that drive action
- Experience helping global and/or matrixed organizations scale
- Demonstrated experience in influencing and strategically solve problems
- Consulting, coaching and facilitation skills
- Experience supporting Technical teams
Preferred Qualifications
BA/BS degree
Head of Product Marketing – Youth Trust & Safety (Instagram)
We are looking for an experienced marketing leader to serve as the Consumer Product Marketing Lead overseeing Youth Trust & Safety within the Instagram team. This person will lead a team to develop marketing initiatives that drive consumer awareness, engagement, and retention aligned to the product, with a sharp focus on keeping young people safe on our platform. The ideal candidate is a leader who can drive both strategy and execution. They care deeply about Instagram’s commitment to foster a safe and supportive community for everyone. They are analytical and creative, highly collaborative, and will have a successful track record of launching & scaling mass-market consumer products or services. They have demonstrated experience influencing product roadmaps, successfully representing and advocating for the consumer across the product lifecycle, and leading complex cross-functional initiatives in a matrixed organization. Importantly, a successful candidate will have experience managing high-performing teams and developing people alongside products.
Head of Product Marketing – Youth Trust & Safety (Instagram) Responsibilities
- Support a high-performing team of product marketers in setting priorities, ensuring cross-functional support & resources, and unblocking as they navigate work streams across the company
- Tackle complex, highly visible and sensitive issues with a strategic, data-driven mindset. Create thoughtful recommendations and action plans for solving them with product and cross-functional leadership
- Build strong product positioning, clear narratives, and drive influence across the Youth Trust and Safety product organization to ensure we’re delivering consumer value
- Drive go-to-market plans working closely with cross-functional teams to determine effective launch strategy and communications sequencing
- Partner with brand and integrated marketing on outbound marketing and advertising strategies and programs to drive consumer awareness, adoption and long term engagement
Minimum Qualifications
- 12+ years of experience launching & scaling consumer apps, products or services for global consumer brands
- 5+ years of demonstrated people management experience coaching and developing team members
- Experience developing and driving analytically rigorous online and offline marketing campaigns
- Experience motivating and challenging teams and individuals at all levels of an organization, both directly and cross-functionally
- Experience presenting information, recommendations and influencing at the executive level of organizations
Preferred Qualifications
- Experience growing consumer businesses through sustained engagement and acquisition
- International experience and knowledge of diverse cultural, social and business landscapes
- Understanding of digital and mobile video and the entertainment and technology landscape both in the U.S. and internationally
Experience managing other people managers
UX Manager [Growth Team]
Our UX Research team is designing for the global diversity of human needs, which requires us to deeply understand the behaviors of the people behind them. Facebook Inc. UX researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. We employ a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value a diverse range of perspectives and stem from many different backgrounds—geographically, culturally, educationally, philosophically. We come from industry and academia, with roots in anthropology, design research, economics, HCI, human factors, market research, political science, sociology, social computing, and social psychology, among others. Meta is looking for a UX Research Leader with research, and people management skills. Meta is a diverse set of products – it’s ripe for research. But figuring out the right research, the appropriate involvement, and the ideal touch points is a delicate balance. What makes a good candidate? Someone who has exceptional research skills, but who also understands the balance between scrappy and rigor, and ultimately how research translates into design and product decisions. It’s not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines.
UX Manager [Growth Team] Responsibilities
- Responsibilities:
- Manage a research team that is large in size and/or complexity.
- Manage completely independently, including other managers.
- Identify problems and provide solutions.
- Set clear expectations and goals for individuals and the team.
- Communicate clearly and effectively across all organizational levels.
- Make staffing decisions based on business priorities, both short term and long term, as well as team strengths and motivation.
- Adjust management style to effectively get the most out of each team member.
- Shape team strategy, identifying risks and prioritizing opportunities.
- Identify gaps and solutions for future growth and scale within the team or organization, including system, product, function, partnership and/or organization opportunities.
- Responsible for the quality of the team, including coaching, growing IC’s and managers (if applicable) and coaching under-performing team members.
- Build a diverse and an inclusive environment across the team, model inclusive behaviors, and hold managers accountable.
- Give clear, actionable feedback on a timely basis.
- Partner with the recruiting organization to help deliver top talent.
- Drive team execution, and process across the FB research community.
- Become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value.
- Mentor other managers (research or cross functional) at their level or below, especially coaching first time managers and those managers new to Facebook Inc..
- Have a point of view about strategic decisions, using insights from the team. Understand how to influence stakeholders and leaders to implement the best ideas.
Minimum Qualifications
- Bachelor’s degree or significant experience conducting UX research with meaningful business impact
- 18+ years of experience conducting and/or studying research post-Bachelor’s degree
- 5+ years of experience directly managing, coaching and developing full-time researchers
- Experience directly managing across different research methodologies
- Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
- Experience building teams over time through hiring, growing, and retaining high-performing researchers
- Experience building and setting research strategy that connects with business strategy
- Track record of translating research into business impact
- Experience working with a variety of cross functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)
Preferred Qualifications
- Graduate degree
- Experience with consumer products, consumer insights, or product development
- 5+ years of UX research experience
1+ years experience managing managers