United is the largest airline in the world*. Each year, we fly 140 million people to more than 300 destinations across six continents. Here’s what you need to know about our company, our values and our plans for the future of travel.

Customer Service Representative

Starting pay of $19.07 per hour with competitive benefits that let you see the world:

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From world-class benefits like 401k and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

• Travel: Fly United for free – domestic and international – bring your friends and family too!
• Flexibility: Opportunities for overtime and ability to trade shifts to work a flexible schedule.
• Phenomenal Benefits: 401(k), pension plan, health insurance and an Employee Assistance Plan for you and your family.
• Build your career: Opportunity to learn and grow into leadership roles with over half of our leaders starting in the operation.
• Up to $37.82/ hour: Seniority-based pay raises with additional compensation for shift differential and overtime

As the face of our customer, here’s what you will do:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

What are your responsibilities:

• Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication.
• Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer.
• Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards.
• Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.
• Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies

Qualifications

Qualifications

• • High school diploma, GED or equivalent
  • Minimum of 18 years old
  • Comfortable working with computers, mobile devices, and new technologies
  • Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage.
  • Ability to acquire a SIDA badge and meet airport requirements for badging.
  • Legally authorized to work in the United States without sponsorship.
  • Ability to meet the Company attendance standards and uniform and appearance standards.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

The starting rate for this role is $19.07.

Intern: Talent Acquisition (2025)

The Talent Acquisition Sourcing Intern will provide critical support to the Corporate Recruiters and Talent Acquisition Management by identifying talent to support the growth across various groups within United. As an intern within the Talent Acquisition team, you will partner with recruiters to understand job needs, implement sourcing strategies and cultivate relationships with key candidates through phone screens and building rapport to identify the most creative for the organization.

Responsibilities

• Work alongside Recruiters to identify robust sourcing strategies for assigned jobs, complete those plans to identify and evaluate potential candidates and ultimately build a slate of people
• Source active and passive candidates from various databases, contact lists, job boards and employee referrals
• Work with Talent Acquisition team to generate creative ideas for sourcing, leverage resources and share information that builds an effective search process
• Provide pre-qualified candidates who are the best match for the assigned positions through active ongoing data mining

Qualifications

Qualifications – External

Education

• Must be a current undergraduate or Master’s student
• Must be eligible to receive course credit for internship

Knowledge/Skills

• Excellent communication skills (verbal/written), professional image, positive attitude, team orientation, interpersonal and interpersonal skills required
• Lead multiple tasks, detail oriented, adaptable, and demonstrate independent thought and critical thinking required
• Flexibility in adapting to and responding quickly to changing priorities and deadlines required
• Customer-friendly demeanor required
• High energy, ability to learn quickly required
• Social media savvy, e.g. LinkedIn, Career-Builder, Indeed preferred

Experience

• Internship or work experience preferred
• Experience in recruitment or sourcing a plus
• Ability to source effectively from a variety of avenues, understand the market and identify fitting candidates for the company preferred
• Solid understanding of applicant tracking systems (e.g. Taleo) a plus
• Solid understanding of CRM databases a plus

Other

• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is a crucial function of the position

Line Technician

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run “Business Resource Group” communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, pension, and flight privileges.  Benefits are subject to a collective bargaining agreement.

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

“Salary and benefits information is being included in this job posting in accordance with California state law.”

Starting hourly rate is $36.90, subject to a collective bargaining agreement.

Bonus eligible: yes

Are you passionate about aviation? Would you like to maintain some of the biggest and best aircraft in the world? If so, there’s no better place to be than United Airlines. We’re looking for a full-time Aircraft Maintenance Technician (AMT) who has valid Airframe & Powerplant certification to join our Technical Operations team in one of United’s domestic HUBS.

In this vital role, you will provide service and maintenance for aircraft systems, Powerplant, Airframe and Components. You’ll handle a wide variety of duties that make every day different, including inspections, preventive maintenance, troubleshooting, parts replacement and repair, as well as routine maintenance.

Keeping our fleet flight-ready

• Strong mechanical competence and attention to detail are crucial for this critical position.
• Unlike smaller regional airlines, you’ll have the opportunity to work on larger, highly sophisticated aircraft with United.
• We will rely on you to be a great teammate, receiving and providing support as you collaborate professionally and seamlessly with your co-workers.
• You will generally be working out in the elements, so you must be capable of handling weather extremes.
• You will likely roll up your sleeves, but for those who enjoy hands-on work, it’s all part of the job.

Many routes to success

• We offer initial training, specialty classes and recurrent training in technical areas and on other topics such as ethics and compliance.
• With experience, drive and determination to excel, you can move into a variety of roles, including management, inspection, quality control, fleet planning and others.
• After gaining seniority, you’ll have the opportunity to transfer to other locations within our outstanding network.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Flexibility and dependability are essential

• Since this is a union position based on seniority, you will be assigned an initial schedule designed to meet our needs at the airport.
• You must be available for any shift within a 24/7 operation, weekends and holidays
• You may be required to work mandatory overtime, when necessary.
• Punctuality and reliability are essential – we’ve got flight schedules to meet!

The rewards for your expertise and work ethic

• Great benefits, including several plan options
• Flight privileges from day one: you and your family can fly anywhere in the world on stand-by
• Time off: you’ll have at least two days off in a row and can earn vacation days based on length of service

Qualifications

What’s needed to succeed (Minimum Qualifications):

• High School Diploma or GED/Educational Equivalent
• FAA A&P License
• Valid US Drivers License
• Computer literacy
• Must pass a background check and drug screen upon contingent job offer
• An eagerness to learn and willingness to train
• The ability to access elevated aircraft areas via ladders, lift trucks, boom lifts and other devices
• The strength to lift 50 pounds, physical flexibility and the ability to work in confined spaces
• Legal authorization to work in the United States without sponsorship

Facilities Utility Specialist

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Starting pay of $22.46 (as per collective bargaining agreement) per hour with competitive benefits that let you see the world:

Key Responsibilities

As a Facilities Utility Specialist you will work in a fast-paced Facilities Maintenance Operations department. The Facilities Utility Specialist plays a very important role in providing quality service to our internal customers. The Facilities Utility Specialist performs work in accordance with guidelines established in the collective bargaining agreement.

• Identifying and checking tools, test equipment and certain commodities in and out of the warehouse, as well as the service, cleaning, inventory storage and accounting of tools, test equipment and commodities used in the daily operation
• Performing routine maintenance tasks of a general nature, such as servicing, cleaning and transporting equipment as well as cutting, sizing, and forming materials
• Assisting in the operation of the airline baggage system including and not limited to monitoring, managing and clearing of baggage related jams and operational support of the baggage handling systems
• Surface treatment of facility component parts with chemicals and sandblasting equipment
• General shop and housekeeping responsibilities as related to storage, break, and work area cleanliness
• Supporting the department through the transportation, inventory and accounting of parts and components needed to complete tasks
• Assisting Technicians with work as requested
• Facilities Utility Specialist must be able to work around the clock shifts, including weekends and holidays, in the outdoors in all weather conditions
• Schedules are bid and awarded according to seniority
• Facilities Utility Specialist are represented by the International Brotherhood of Teamsters (IBT)
• Salary increases will be coordinated according to the current IBT/United contract
• Shift differentials are paid for working an afternoon or evening shift respectively as outlined in the collective bargaining agreement
• New employees are required to join the union within ninety (90) days of employment
• There is an initiation fee for joining the union and subsequent monthly union dues

Qualifications

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s Needed To Succeed

• Must have a high school diploma/GED or education equivalent or a certification from an accredited trade school
• Must possess valid state issued Driver’s License
• Strong social skills and the ability to function as a team member in a demanding service environment
• Good verbal and written communication skills
• Ability to work any shift assigned (nights, weekends, holidays, and overtime as needed) within 24/7 operation
• Ability to climb and work from ladders, and/or walk for extended periods
• Ability to work outdoors in all temperatures and weather condition
• Ability to work in an environment with exposure to high noise levels
• Moderate lifting
• Customer focused