Cognizant provides its clients with innovative solutions through IT services and consulting with an industry vertical focus. The comprehensive consulting services offered include: Process and Operations Consulting, Business Strategy, Business Analysis, and Technology Consulting.
Team Leader
We are seeking a highly skilled and motivated Team Lead with a strong command of English and Japanese to join our dynamic team. With a focus on delivering exceptional results in the Hi-Tech and Online domains the ideal candidate will play a pivotal role in steering project success fostering team collaboration and ensuring seamless communication across multicultural teams. This role is perfect for someone passionate about technology and looking to make a significant impact in a fast-paced env
Responsibilities
Transit Support Specialist Contractor will provide support for external transit partners via the following services i Support operations Services generally means handling partner publishers phone email and chat support or assisting the Google team in providing support including but not limited to Phoneemailchatvideo conferencing support Queue management Internal escalations and Some canned responses ii Content operations Services refer to data and content review curation or optimization and communication including but not limited to Workflow optimizationanalysis Data review Human judgment and Content curation iii Tech operations Services refer to technical work related to Google productsworkflows including but not limited to Advanced technical troubleshooting and IT support provide external technical phoneemail support and Data optimization Help TL with insights and updates Help and Train new agents Coordinate to ensure the Training Docs are up to date Manage critical tasks and tickets Do Quality reviews and provide feedback and coaching to SPEs
Senior Associate
We are seeking an experienced Infra. Technology Specialist with 7 to 8 years of experience to join our team. The ideal candidate will have expertise in Qualys Policy Compliance and Qualys Vulnerability Management. Experience in Merchandise Dashboards and Merchandising is a plus. This is a hybrid work model with day shifts and no travel required.
Responsibilities
- Oversee the implementation and management of Qualys Policy Compliance to ensure security standards are met.
- Provide expertise in Qualys Vulnerability Management to identify and mitigate potential threats.
- Conduct regular security assessments and audits to maintain compliance with industry standards.
- Collaborate with cross-functional teams to integrate security measures into the overall IT infrastructure.
- Develop and maintain documentation for security policies procedures and protocols.
- Monitor and analyze security alerts to promptly address any vulnerabilities.
- Implement best practices for system hardening and configuration management.
- Assist in the development of security awareness training programs for staff.
- Support incident response activities and provide technical guidance during security breaches.
- Evaluate and recommend new security tools and technologies to enhance the organizations security posture.
- Ensure the security of merchandise dashboards and merchandising systems.
- Provide technical support and troubleshooting for security-related issues.
- Stay updated with the latest security trends and threats to proactively protect the organization.
Qualifications
- Possess strong expertise in Qualys Policy Compliance and Qualys Vulnerability Management.
- Have experience in conducting security assessments and audits.
- Demonstrate knowledge of system hardening and configuration management.
- Show proficiency in monitoring and analyzing security alerts.
- Have experience in developing and maintaining security documentation.
- Be familiar with incident response and technical guidance during security breaches.
- Have knowledge of merchandise dashboards and merchandising systems.
- Exhibit strong problem-solving and troubleshooting skills.
- Stay updated with the latest security trends and threats.
- Possess excellent communication and collaboration skills.
- Have experience in developing security awareness training programs.
- Be able to evaluate and recommend new security tools and technologies.
Manager – Projects
We are seeking a Principal Infra Developer with 6 to 8 years of experience to join our dynamic team. The ideal candidate will have expertise in ARM and Terraform and will work in a hybrid model with day shifts. This role involves designing implementing and maintaining infrastructure solutions that support our business objectives. The candidate will play a crucial role in ensuring the reliability and scalability of our systems.
Responsibilities
- Design and implement infrastructure solutions using ARM and Terraform to support business objectives.
- Oversee the deployment and management of cloud resources to ensure optimal performance and cost-efficiency.
- Provide technical guidance and support to development teams to ensure seamless integration of infrastructure components.
- Monitor and maintain the health and performance of infrastructure systems proactively identifying and resolving issues.
- Collaborate with cross-functional teams to develop and implement infrastructure best practices and standards.
- Ensure the security and compliance of infrastructure systems by implementing appropriate controls and monitoring mechanisms.
- Automate infrastructure provisioning and management processes to improve efficiency and reduce manual intervention.
- Conduct regular reviews and audits of infrastructure systems to identify areas for improvement and implement necessary changes.
- Develop and maintain documentation for infrastructure systems processes and procedures.
- Participate in capacity planning and scaling efforts to ensure infrastructure can support future growth.
- Stay up-to-date with the latest industry trends and technologies to continuously improve infrastructure solutions.
- Provide mentorship and training to junior team members to foster their professional growth.
- Collaborate with stakeholders to understand their requirements and translate them into effective infrastructure solutions.
Qualifications
- Possess strong experience in ARM and Terraform with a proven track record of designing and implementing infrastructure solutions.
- Demonstrate expertise in cloud resource management and optimization.
- Exhibit strong problem-solving skills and the ability to troubleshoot complex infrastructure issues.
- Show proficiency in automating infrastructure processes using scripting languages and tools.
- Have a solid understanding of security best practices and compliance requirements for infrastructure systems.
- Display excellent communication and collaboration skills to work effectively with cross-functional teams.
- Hold a relevant certification such as Microsoft Certified: Azure Solutions Architect Expert or HashiCorp Certified: Terraform Associate.
Assoc. Director – Solution Architect
We are seeking a talented Solution Architect to join our growing Global Large Deals Architecture organization. In this role, you will be an integral part of the client service team, solutioning mid-size to large, multi-tower engagements across multiple business units within Communications, Media, and Technology (CMT) Organization.
The purpose of this role is to strategize, define and drive the enterprise/functional /technology solution roadmap for client requirements within CMT industry. He or she must have a balanced mix of technical and business skills and will often work with an enterprise architect or technical architects for strategic direction. The main focus is on the technical decisions being made regarding the solution and how they impact the business outcomes.
You will craft top-notch solutions for our clients’ transformation and outsourcing requirements. You will define and drive business-IT solutions that use innovative business processes, architectural and technical frameworks to provide client partners with viable, high value solutions to complex business problems. This elite opportunity requires prior professional experience as a solution architect, with a consistent track record of running and winning deals, and more importantly, a great passion for architecting complex IT solutions.
Location
CCA / Operational Role
Skill Set (Key Responsibilities)
Grade HR
SO#-line Item
POC
India
Large Deals : Global Solution Architect – Communications, Media, Technology (CMT)
- Drive Solutioning for complex large deals (>35m USD) involving multiple service lines and technical disciplines as part of RFXs (RFI, RFP, RFQ, others), and informal deal processes.
- Work closely with clients, intermediaries and internal Cognizant technical domain authorities to build high impact solutions
- Define solution vision and direction building on commonalities and benefits across lines of business and technologies
- Good track record of winning large deals
Anchor solution and strategy discussions with CxOs and Business Leaders
- Lead a multi-functional team of solution architects across their respective domains.
- Envision a transformation roadmap that aligns with the strategic and tactical direction of the partner client
- Drive the translation of complex business initiatives into creative and innovate business-technology solutions and ensure consistency across traditional solution boundaries
- Work with Business Stakeholders and Project Managers to understand inefficiencies in clients’ existing business processes and applications and recommend solutions
- Coordination with all stakeholders (sales, solutions, operations, change management, pricing, transition, facilities et al) to ensure timely and high-quality proposal & response submission to clients
- Lead , and contribute , towards the design, development, and implementation of winning technical estimation and solutions for customers
- Creation and maintain effective knowledge management system to support all the solutioning phase of the deal lifecycle
- Design technology solution that aligns with the larger engagement model across towers and jointly build engagement level transformation themes
Required Capabilities/Skills /Years Of Experience
- BTech/MTech in computer science or equivalent experience or MBA in Technology
- Experience in technical delivery, sales, and business development
- Good knowledge of technology areas like Cloud, IoT, Platforms, Analytics, AI/ML, and Gen AI
- Tier-I professional services background
- 18+ years’ experience in a IT Service Delivery/Consulting and Enterprise Solutions Architect role, with a minimum of 2 years’ experience in at least two of the following: Digital Transformation, M&A / Large outsourcing, Applications Development & Modernization, Cloud Transformation, Applications/Infrastructure Architecture, Data Architecture, Systems Integration
- Experience working with clients in at least one of the following business domains : Communications (Telcos, CSPs, DSPs, Cable) , Media and Education, Hi-Tech /Platform/SaaS cos
- Proven experience planning, designing, and implementing large scale business-IT solutions.
- Ability to present complex delivery and technical concepts to the clients during white-boarding and orals sessions
- Technology domain expertise and understanding of the various functions and regulations governing industry in complex engagements
- Hands-on experience with responding to complex RFP, RFI, Pricing, Estimation and SOW, proposal.
- Experience in managing DevSecOps / Agile delivery would be a plus
- Deep understanding of industry trends, concepts, opportunities, threats & constraints
- Ability to operate with ambiguity and program manage the solution build process
- Extraordinary communication and relationship building skills.
- Strong leadership skills, decision-making and problem solving abilities.
For internal candidates
- Experience in Cognizant internal tools, accelerators & application risk profiling frameworks