What is TikTok? TikTok is a social media platform for creating, sharing and discovering short videos. The app is used by young people as an outlet to express themselves through singing, dancing, comedy, and lip-syncing, and allows users to create videos and share them across a community.

High Value Acquisitions Sales Team Lead – SMB – Austin

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.

Join us.

Team Introduction:

TikTok’s SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.

About The Role

We’re looking for a skilled acquisition sales leader to join as a High Value Acquisitions Sales Lead for our North American SMB team. This leader will oversee an acquisition sales team, driving growth in our fast-growing SMB new business segment. You will manage a team that supports innovative acquisition and onboarding best practices across a diverse set of new customers, focusing on driving revenue and product adoption. You will build and empower your team to test a variety of services to understand the effectiveness in addressing advertiser needs. Our ideal candidate will have demonstrated success in the leadership and optimization of acquisition sales, and the ability to work cross-functionally to identify and capitalize on opportunities.

Responsibilities:

• Drive revenue for TikTok by acquiring and onboarding a variety of direct clients and agencies.
• Drive strategies within the team related to product adoption and educating clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service experience.
• Establish a structure that empowers ongoing, sustainable growth.
• Partner cross-functionally to identify new strategic scalable opportunities for the High Value Acquisition sales team; develop and manage complex SMB sales & service projects from problem definition to final execution; optimize the process to ensure timely and effective delivery.
• Manage, mentor, and develop a high-performing acquisition sales team.

Qualifications

Minimum qualifications:

• 5+ years experience in online acquisition marketing, sales, and product solutions for small businesses, and 2+ years of direct people management experience.
• Experience working with small businesses and developing strategies to scale services and support.
• Data-driven, capable of in-depth data interpretation.
• Leadership experience engaging and influencing at an executive level with cross-functional groups.
• Proven track record of building, developing, and leading high-performance acquisition teams.
• Excellent communicator and comfortable managing multiple tasks.
• Strong executive presence and ability to work under pressure.
• Proven track record of reaching and exceeding sales goals.

Preferred Qualifications:

• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• Experience leading acquisition sales or account management teams within the SMB space.
• Passion for TikTok marketing, and up for the challenge of building something from the bottom up.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok creator experience operation – Content Moderation Direction

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.

About the Team
We are a team responsible for the full chain of operations for TikTok creators on TikTok. By joining us, you will provide various tangible services from basic to advanced for creators who produce high-quality content on TikTok, increase their willingness and experience to operate on TikTok, and truly observe the changes your efforts bring to creators. Ultimately, we will build TikTok into a future-oriented content platform.

Responsibilities
1. Collect experience issues through various channels, analyze the experience issues of TikTok creators in the entire content moderation process, and clarify improvement directions and product optimization requirements. Responsible for reducing negative experience of creator moderation process.
2. Communicate and collaborate across departments, optimize the existing content moderation experience process, jointly formulate strategies with relevant teams, and ensure the implementation of strategies.
3. Build various issue discovery mechanisms and cross-departmental cooperation mechanisms to monitor the impact of changes in content moderation business on creator experience.

Qualifications
Minimum Qualifications
1. Bachelor’s degree or above, with more than 3 years of experience in creator operations, a certain understanding of internet content products
2. Have empathy for users, able to think from the perspective of creators, identify problems, and solve actual experience issues for creators.
3. Have a certain ability in internet product data analysis, excellent logical thinking, and results-oriented.
4. Proficiency in using English as working language.

Preferred Qualifications
1. Proficiency in using Chinese as working language.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $83600 – $192533 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

Backend Software Engineer Intern (TikTok Search – Business Infra) – 2025 Summer (BS/MS)

Our team is responsible for providing TikTok search users with first-class search experience by building a strong and robust infrastructure and platform to support product fast iteration and key feature development. In our team, you’ll have the opportunity to take part in developing the key features on TikTok Search, understand how TikTok Search could be evolved to be a multi-billion-user product and first-handed experience how user request varies on this giant from time to time. We encourage a culture of self-driven, intellectual curiosity, openness and problem-solving.

We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

Internships At TikTok Aim To Provide Students With Hands-on Experience In Developing Fundamental Skills And Exploring Potential Career Paths. A Vibrant Blend Of Social Events And Enriching Development Workshops Will Be Available For You To Explore. Here, You Will Utilize Your Knowledge In Real-world Scenarios While Laying a Strong Foundation For Personal And Professional Growth. This Internship Program Runs For 12 Weeks Beginning In May/June 2025. Successful Candidates Must Be Able To Commit To One Of The Following Summer Internship Start Dates Below:

Monday, May 12

Monday, May 19

Tuesday May 27 (Memorial Day May 26)

Monday, June 9

Monday, June 23

We will prioritize candidates who are able to commit to these start dates. Please state your availability clearly in your resume (Start date, End date).

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates’ jobs globally. Applications will be reviewed on a rolling basis – we encourage you to apply early.

Online Assessment

Candidates who pass resume evaluation will be invited to participate in TikTok’s technical online assessment in HackerRank.

Responsibilities:

• Assist in improving TikTok Search features to support product growth and user experience.
• Optimize system performance and enhance service stability for a robust Search platform.
• Contribute to maintaining efficient Search architecture and offline data processing systems.

Qualifications

Minimum Qualifications

• Currently enrolled in an undergraduate, graduate, or master’s program in Software Development, Computer Science, Computer Engineering, or a related technical field.
• Available to work for 12 weeks in Summer 2025
• Strong problem-solving and analytical skills with a passion for backend services development.
• Proficient in coding, data structures, and algorithms.
• Excellent communication and teamwork abilities.

Preferred Qualifications

• Graduating December 2025 onwards with the intent to return to degree program after the completion of the internship.
• Hands-on experience or coursework related to backend services for large-scale applications.
• Familiarity with modern Search systems or interest in how Search products evolve.
• Prior experience or projects involving Search product development or related backend work.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Product Strategy&Operation Manager

We are dedicated to creating a global platform that fosters knowledge/education ecosystem, learner engagement, and a vibrant educational community. Our goal is to be the primary destination for knowledge seekers worldwide. We categorize our content into various tracks such as Business & Finance, Humanities, and Technology, all focused on delivering high-quality educational content.

We are seeking experienced product strategy and operation managers with a passion for solving complex, cross-time-zone challenges. Ideal candidates possess a spirit of exploration, actively identifying user needs and pain points, and driving innovative solutions to create impactful opportunities in the educational content ecosystem.

Responsibilities
1. Responsible for the growth and retention of high-quality “education/knowledge category” content and creators on TikTok, enhancing the value of TikTok’s educational content consumption.
2. Identify and deeply understand the needs of education creators. Enhance content quality and creator scale through distribution strategies, creator development, and event planning.
3. Master the operational methods to drive creator growth. Utilize data analysis and creator research to identify pain points in content creation and develop targeted optimization strategies. Implement tiered operational education and incentive strategies.
4. Work closely with global teams in Content Operations, Product, and Data Science to drive the growth of high-quality content and creators, enhancing the industry influence.

Qualifications
Minimum Qualifications
1. Bachelor’s degree or higher, with 3+ years of experience in education/knowledge content strategy/product operations, or strong passion for consuming Knowledge/Education- related Videos.
2. Proficiency in English as the primary working language, with excellent cross-cultural understanding, communication and persuasion, organizational coordination, and execution skills. Results-driven.
3. Excellent communication, collaboration, and project management skills. Strong resilience and responsibility, with the ability to identify key issues and solve complex problems with a long-term perspective.
4. Exceptional content insight capabilities and data analysis skills, with the ability to accurately analyze and understand the overseas content ecosystem.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $83600 – $248400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.