What does Accenture do? Accenture is a global professional services company that provides a wide range of services and solutions in strategy, consulting, digital, technology, and operations. The company helps organizations to improve their performance and create sustainable value for their stakeholders.
Data Financial Analyst
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
We are looking for a reliable Data Analyst with excellent excel skills to join our team in Reston, VA. This person will be responsible for downloading and analyzing various financial reports, supporting revenue reconciliation processes, and assisting with financial data interpretation.
Responsibilities:
- Download, review, and validate reports and update internal accounting systems
- Ensure the accuracy and completeness of financial data and identify any discrepancies or irregularities
- Support the revenue reconciliation process by verifying and reconciling data with corresponding documentation
- Identify opportunities to streamline / improve efficiencies in existing accounting processes
- Collaborate with client and internal teams to meet financial deadlines
What you’ll need:
- Bachelor’s degree in Accounting, Finance, or related field
- 2+ years of experience in accounting or a financial analysis role
- 2+ years utilizing Microsoft Excel and/or other financial reporting tools
Bonus points if you have:
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy
- Ability to work effectively in a fast-paced environment and meet deadlines, including those that fall outside of the standard business week (e.g. holidays, weekends)
- Strong communication and interpersonal skills
Security Clearance:
- Active TS/SCI with Polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia is:
$108,500—$214,300 USD
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Los Angeles County Information Only
If you live in or expect to work from Los Angeles County if hired for this position, please review below for important additional information.Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed in the job posting, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.
Remote Helpdesk Support Associate
Description and Requirements
ACCENTURE’s Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech and talent. We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists. And that’s just the beginning. Now is the perfect time for you to consider opportunities through our Flexible Workforce.
What’s In It For You:
- Collaborate with a diverse network of people.
- Actively deliver innovative solutions for Accenture’s clients.
- Apply your skills and experience to help drive business transformation.
- Work locally or remotely, significantly reducing or eliminating the demands to travel.
- Hybrid in San Antonio, TX
Project Description:
Help Desk Support – Provides first level support for resolution of customer’s incidents.
Responsibilities:
- Attains a minimum of 85.5% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours.
- Receives and logs customer problem/request/issues and ensures proper documentation.
- Performs initial level of problem identification and attempts to resolve using provided knowledge articles when appropriate otherwise contacts Level I Service Desk Consultant to assist.
- Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues.
- Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
- Performs follow up on all incidents with customer to ensure customer satisfaction.
- Develops and maintains knowledge of the problem tracking software and database.
- Develops and maintains knowledge of customer and customer specific business environment.
- Develops and maintains an understanding of customer Service Level Agreements.
- Develops and maintains technical skills and understanding of supported clients with the IO Service Desk to achieve problem resolution goals.
- Participates in operational readiness testing for new business transition activities as required.
- Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism
- Works independently with general supervision and maintains a high degree of professional conduct at all times
- Other duties as assigned by supervisor/manager.
Must-have-skills:
- 2+ years of Help Desk Support
- 2+ years Technology Experience
- Microsoft Office 365
- Microsoft Office Troubleshooting
- Experience with an incident tracking system
Bonus Points If You Have:
- Experience with ServiceNow
- Experience with remote desktop software
Proposal Technical Writer
The Proposal Technical Writer is a key supporting member of the Proposal Development Center (PDC). This position is crucial for supporting and leading the creation of compelling and compliant capture and proposal material in response. The Proposal Technical Writer provides full lifecycle, Federal proposal support, from draft state content planning, template development, and writing and editing key proposal volumes and sections (I.e.: technical approaches, management plans, transition plans, quality assurance plans, resumes, past performance, and narrative volumes), through submission.
Key Responsibilities:
- Validate writing assignments and outlines against RFP requirements and contribute to the design and planning of proposal sections.
- Provide and coordinate the development of proposal documents, collaborating directly with Capture Managers, Solution Architects, and Volume Leads to meet solicitation requirements.
- Write succinct, persuasive proposal sections for competitive proposals, clearly articulating the approach chosen by the proposal leadership team within RFP space and format limitations. May be the architect of an approach to an assigned section or may work closely with designated subject matter experts (SMEs) to develop an approach to an assigned section.
- Ensure clear, compliant, compelling, and persuasive writing of proposal sections; translate complex ideas into easily understandable text.
- Research material needed for assigned sections, including team contract and programmatic experience required for substantiation.
- Apply communication and interviewing skills to gather necessary information from internal and external personnel to support writing activities.
- Actively participate in a collaborative team environment to articulate solution and strategy, approach to performing the work, experience, win themes, and discriminators.
- Produce compliant text and accompanying graphics.
- Proven ability to write compliant and compelling proposal sections in response to Government solicitations in support of a variety of departments and agencies (Federal/Civilian and DoD/IC).
- Excellent communication and collaboration skills.
- Ability to adapt and thrive in a dynamic environment.
Here’s What You Need:
- US Citizen on US soil (required)
- BA or BS degree or higher (or equivalent) in Journalism, English, Business, Information Technology, or Communication Arts, or other relevant fields and 3+ years of experience
- Minimum of 3 years of Federal proposal writing experience, preferably solutions-based proposals.
- Experience with FEDSIM and Self-Scoring bids
- Technical background with knowledge of applications/software development and sustainment, cloud solutions, cyber operations, and agile methodologies for defense, civilian, space, and National security sectors of the federal government.
Business Analyst
Accenture Federal Services is seeking a Systems / Business Analyst to support an application delivery program by understanding and documenting requirements, dependencies and constraints. Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Responsibilities include:
- Acts as a liaison between clients, stakeholders, and the development team to ensure alignment and clear communication.
- Produces supporting documentation to include requirements, flow charts, technical and training documentation.
- Provides end-user support, including training, troubleshooting, and addressing any issues or concerns.
Here is what you need:
- 3+ years of capturing, validating, and refining business requirements for systems design and development.
- 1+ years of experience working within Agile software development environment.
Bonsu points if you have:
- Strong communication (written and oral) and interpersonal skills in a client-facing capacity Strong analytical and problem-solving abilities.
- Ability to work independently and in a team-oriented environment.
- Ability to work across distributed teams.
- Ability to support creation and maintenance of user support documentation.
- Ability to support system quality and verification in collaboration with other team members.
- Previous consulting experience Lean six sigma certification Experience with the Atlassian suite (Jira, Confluence)
Security Clearance:
- An active TS/SCI with polygraph required to start.