Alston & Bird LLP is an international global law firm with over 800 lawyers in 13 offices throughout the United States, Europe, U.K., and Asia. The firm gives legal services to domestic and international clients worldwide.

Conference Services Attendant

At Alston & Bird, an international law firm, we take pride in our work through impactful communication, collaboration, and community involvement. Our company culture has been recognized for Fortune magazine’s “100 Best Companies to Work For©” for 25 years in a row. This accolade, along with many others, fosters a continuous drive for innovation and professional development amongst our employees. Here at Alston & Bird, we have built a foundation of trust, consistency, and humanity that contributes to our overall success.

JOB DESCRIPTION

Under direction of supervisor, efficiently manage and coordinate all services for conference spaces, break rooms, pantries, and visiting attorney offices by being professional, caring, resourceful and motivated.  A Conference Services Attendant is proactive, anticipating clients’ needs as well as responds promptly to the requests of customers by aligning services to the customers’ needs and schedules.  Conference Services Attendants are required to become ServSafe certified in both Food Safety and Alcohol Service in accordance with state law.

ESSENTIAL DUTIES

• Maintain conference space, kitchens, break rooms and visiting attorney offices in a neat, clean and orderly manner in accordance with the established firmwide Return to Inventory (RTI) procedures documented on the department’s ABnet Private Site.
• Manage inventory of supplies and keep assigned areas stocked.
• Ensure firm equipment (dinnerware, machinery and event supplies) is cleaned, sanitized and organized on a daily basis, as well as maintained to the standards outlined on ABNet Private site.
• Working knowledge of basic technology equipment functionality in conference rooms/floors
• Working knowledge of department’s room reservation system.
• Preparation, execution and closeout of special office social and business-related events.
• Perform other related duties in the Conference Services Department as assigned.

SKILLS NEEDED TO BE SUCCESSFUL

Organizational and Task Management

• Ability to organize work in a manner that facilitates timely and efficient completion of assigned tasks.
• Ability to discern and reconcile competing priorities, manage multiple tasks or assignment, and complete assignment within established deadlines.
• Ability to learn rapidly and adapt quickly to changing situations with minimal planning/information.
• Ability to maintain required ServSafe Certification(s) associated with Food and Alcohol services.
• Ability to take advantage and create productivity during down time with side projects and mindful maintenance.
• Proficiency with firm issued mobile device, to be utilized during workday and on person, functioning at all times while in office.
• Ability to resolve issues quickly and efficiently without disrupting client progress.

Communication and Listening Skills

• Strong command of the English language, both verbal and written.
• Ability to communicate Firm, Administrative Support Services, and Conference Center Standards outlined in the Firm Manual and ABnet Private Site to colleagues, clients and other individuals.
• Ability to effectively utilize verbal and written communication with colleagues, clients, and other individuals.
• Ability to clearly and accurately convey information in a professional and respectful tone with colleagues, clients, and others.

Performance Standards

• Professional Image – Appropriately and professionally wear Alston & Bird Uniform in accordance to the standards outlined on ABNet Private Site
• Brand Image – Maintain a positive perspective about Alston & Bird, your work responsibilities, and the competencies of our department in both good times and challenging times.
• Space Standards – Maintain and follow all operational standards associates with but not limited to Conference Rooms, Breakrooms, Red Carpet Service, Touchdown Rooms, Telephone Rooms, Visiting Attorney Offices, Common Areas and Conference Center.
• Event Service Standards – Understand and execute Alston & Bird Event Service Standards for dinner service and receptions outlined on the ABNet Private Site.
• Sustainability Standards – Support established firm practices.

EDUCATION AND EXPERIENCE

Required:

• Previous experience of 3 or more years in the hospitality industry.
• Proficiency in Microsoft Outlook and Microsoft Teams is necessary.
• Proficiency in Microsoft Word and Excel is necessary.
• Excellent written and oral communication skills.
• Positive interpersonal and customer service skills.
• Basic experience with audio visual equipment.
• ServSafe certification in Food Safety in accordance with state law
• High school diploma or GED equivalent.

PHYSICAL EFFORT

• Repetitive motions substantial movements of the wrists, hands and/or fingers.
• Crouching, kneeling, standing, climbing, stooping, walking, pushing, pulling and lifting.

• Ability to remain standing or walk during normal work shift for five to six hours each day.
• Ability to lift or push heavy equipment/furniture weighing more than 80lbs.
• Talking expressing or exchanging ideas by means of spoken word.
• Ability to convey detailed or important spoken instructions to other workers accurately.
• Hearing ability to receive detailed information through oral communication.

Resource Center Coordinator – Evening

The Global Resource Center (GRC) Coordinator, under the direction of the manager, offers several benefits to the GRC in terms of efficiency, quality and organization. Candidates for this role will perform a variety of duties, including coordinating workflow and overseeing the shift operations of the Center. Candidates should be eager to develop and apply the highest standards of excellence, with strong attention to detail in all assigned tasks. The GRC Coordinator will be expected to maintain open and professional communication with internal customers (i.e., attorneys, staff, and managers) serving as the central point of communication between requestors and specialists. They must have the ability to receive detailed information through verbal communication and accurately convey important spoken instructions to other workers. This ensures that all requests are clearly communicated, deadlines are met, and any changes or updates are promptly relayed.  Additionally, candidates must demonstrate flexibility in their work schedule to meet the needs of the department, including providing additional support for projects and working overtime when required.

ESSENTIAL DUTIES

• Responsible for overall guidance of assigned shift of Resource Center personnel.
• Handles special requests or problems that occur during the shift.
• Handles special projects in the center (logging and instructions).
• Prioritizes incoming work requests.
• Maintain proficiency with office procedures and keeping current with Firm technology.
• Working cooperatively with legal staff on job or deadline issues.
• Answering and fielding all incoming calls in a professional and courteous manner.
• Coordinates overtime requests for attorneys and special projects.
• Acquires overtime for shift when necessary.
• Responsible for pitching in and working on documents to keep the Center on schedule with deadlines.
• Serve as Notary Public
• Performs other delegated tasks as assigned by Resource Center Manager.

SKILLS NEEDED TO BE SUCCESSFUL

The successful candidate must be enthusiastic and exhibit the firm’s TOP ECHELON values.  The Resource Center Supervisor will be expected to maintain exceptional clerical skills, strong organizational skills; have the ability to listen to and communicate effectively with others; be committed to supporting and interacting with clients and staff at all organizational levels of the firm; have the ability to manage time well, prioritize effectively, and handle multiple deadlines; advanced attention to detail and ability to create an accurate work product; strong knowledge with Microsoft Office required and attend training classes regularly to maintain an acceptable level of performance with the Firm’s technology.

EDUCATION & EXPERIENCE

Ability to understand procedures and instructions specific to the area of assignment as would be acquired during four years of high school. Associates or Bachelor’s Degree is not required but preferred. Previous experience of 2-5 years in a related environment.

Alston Discovery Project Attorney (eDiscovery) (FULLY REMOTE)

JOB DESCRIPTION

• Attorney licensed in the state in which they are employed and paid on an hourly basis to assist in complex document reviews, legal research, writing and analysis, and other projects.
• Alston Discovery Project Attorneys are hired for a temporary period of time or for the duration of a particular project or projects.
• Alston Discovery Project Attorneys are temporary employees of Alston & Bird, with his/her official employer of record being TCWGlobal. If they qualify, they are offered benefits through TCWGlobal.

ESSENTIAL DUTIES

• Assist in complex document reviews, legal research/analysis, and other projects.
• Review and analyze documents using a variety of online review tools, including Relativity.
• Analyze and apply subjective coding of privileged and responsive documents.
• Perform 2nd tier review or quality control on a document review.
• Index and organize documents.
• Retrieve and review documents and respond to case needs as necessary.
• Perform special projects as assigned.
• Create, revise and update privilege logs.
• Review, code and redact documents for confidentiality.
• Draft memoranda regarding the status of projects or issues presented by a project.
• Maintain current and accurate time entry (InTapp) records and TCWGlobal Webcenter timesheets.
• Knowledge of and adherence to the Firm’s policies and procedures, including established Best Practices.

SKILLS NEEDED TO BE SUCCESSFUL

• Legal analysis skills.
• Familiarity with e-discovery review platforms and tools.
• Detail oriented.
• Ability to effectively express yourself, both orally and in writing.
• Ability to establish effective working relationships throughout the Firm.

EDUCATION AND EXPERIENCE

• Juris Doctorate degree.
• Licensed to practice law and in good standing in the state in which they are employed.
• A minimum of three years of document review experience or equivalent substantive litigation experience.

HOURLY RATE

The hourly rate for this position is $37 per hour for all time worked regardless of the number of hours worked in a particular day.

Regional Human Resources Manager

Under direction of the Director of Administration and the Director of Human Resources, the Regional Human Resources Manager performs a variety of recruiting and generalist duties for the firm’s four (4) California offices (Los Angeles, Century City, San Francisco, and Silicon Valley), including the interviewing and selection of candidates, conducting new hire orientation, evaluating the workflow of legal administrative assistant pairings, performance evaluations, and performance management. Responsible for the coordination with Payroll and Benefits for the overall administration of salary information, administration, and communication of information regarding the health, welfare, wellness and retirement plans. The successful candidate will be able to execute, interpret, and implement local, California and Federal labor laws in compliance with Alston & Bird standards, have strong organizational skills, meticulous attention to detail and accuracy; excellent written and oral communication skills and the ability to multitask and thrive under tight deadlines.

ESSENTIAL DUTIES

• Must understand and apply Federal, State and local CA employment laws.
• Monitor and coordinate appropriate legal administrative assistant staffing ratios and workflow.
• Confer with attorneys, paralegals and legal administrative assistants regarding assignments, performance problems and need for additional training.
• Monitor and approve administrative overtime worked by legal administrative assistants.
• Manage all aspects of recruiting including posting positions to the Alston & Bird website, reviewing resumes, conducting & coordinating the interview process, processing background checks & references, testing, sending an offer letter and receiving final approval for hire.
• Coordinate & conduct New Hire Orientation for new hires for all California offices.
• Work with broader HR team on a wide variety of global HR initiatives and projects across multiple HR disciplines, including, but not limited to: compensation, diversity and inclusion, governance and policy, change management, talent management, performance management, HRIS, and acquisition integration.
• Works closely with the firm-wide Benefits Department in Atlanta to provide information to lawyers and staff in the California offices to ensure that benefit programs are administered in accordance with established procedure.
• Conduct exit interviews, as assigned, for administrative staff.
• Coordinate educational workshops including dates, topics, and the tracking of attendance.
• Manage the annual professional staff review process for the California offices.
• Attend HR department meetings.
• Recognize potential legal issues (e.g. sexual harassment, discrimination, termination) and discuss with appropriate resources for direction and guidance.
• Work closely with the firm-wide Administrative Officers, Directors, and Managers to ensure that firm-wide practices and procedures are followed.
• Serve as a member of the Firm’s Executive Staff.
• Maintains all employee’s employment records and files in an organized and accurate manner.
• Manages timekeeping activities for the office, including ensuring all timecards are approved, answering questions about timekeeping and coordinate with Payroll, as necessary.

SKILLS NEEDED TO BE SUCCESSFUL

• Minimum of 5 years’ previous HR experience in a law firm or professional services setting or a combination of experience and education.
• Previous supervisory experience of 3-5 years in a related environment, preferred.
• Excellent communication, interpersonal, and organizational skills.
• Demonstrates teamwork, creativity, a desire for continuous improvement, and commitment to the profession.
• Commitment to providing superior customer service.
• Ability to interact effectively with people at all levels of the firm.
• Thorough organizational skills for prioritizing workload and recruiting efforts.
• Excellent interpersonal skills, ability to work under pressure, and deal with demanding deadlines; strong attention to detail and team-oriented attitude.
• Thorough knowledge of Firm systems and procedures to efficiently meet Firm personnel demands.
• Advanced technical skills including prior experience with recruiting software and HRIS systems.

EDUCATION

• Bachelor’s degree in related field
• PHR, PHRca, SPHR, SHRM-CP or SHRM-SCP certification strongly desired.