Amazon is an American multinational technology company which focuses on e-commerce, cloud computing, and digital streaming. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands.
Content Reviewer, Amazon
DESCRIPTION
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements. The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem solving skills.
Key job responsibilities
Key responsibilities include: As a Content Reviewer, you will work towards the review of advertisements from Amazon Dynamic advertising program. Key responsibilities include: Review and audit video advertisements/content and emails in American English Thoroughly check advertising content with careful consideration of given guidelines. Review feedback from customers. Work intuitively to identify and highlight any recommendations, improvements or inconsistencies in the data Troubleshooting issues related to advertisements
– Bachelor’s degree – Speak, write, and read fluently in English – Experience with Microsoft Office products and applications
BASIC QUALIFICATIONS
– Bachelor’s degree
– Speak, write, and read fluently in English
– Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS
– Knowledge of Excel at an advanced level
Transportation Representative, Amazon Freight, IN
DESCRIPTION
Amazon is looking for motivated individuals for the profile of Transportation Representative for its Amazon Freight team. The goal is to develop easy-to-use, reliable and transparent line haul transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavour, we are looking for dynamic, self-starting and entrepreneurial individuals who will organize, execute and deliver key features for Amazon Freight. You will work closely with internal stakeholders including Fulfillment Centers, S&OP, Finance, Product & Technology and external stakeholders like customers and carriers. Your role will involve managing key metrics, support continuous improvement initiatives while working in a dynamic network.
Key job responsibilities
A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form.
BASIC QUALIFICATIONS
Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and clearly with all customers Good comprehension skills – ability to clearly understand and state the issues customers present. Ability to concentrate – follow customers issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. Demonstrates a proficient knowledge of email applications
PREFERRED QUALIFICATIONS
Graduation in any specialization from a recognized university. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and clearly with all customers. Good comprehension skills.
RME Coordinator
DESCRIPTION
Taking care of overall Facility & Admin activities.
· Daily, Weekly, Monthly technical check per PPM schedule.
· Attending TT calls for corrective maintenance, service and repair works
· Co-ordinate with vendor for systems under warranty/AMC.
· Energy consumption reading
· DG maintenance.
· Maintain and troubleshoot all conveyor systems, electrical and mechanical
· Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material.
· Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components– photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6.
· Dedicated to supporting production by working in a safe, customer focused manner.
· Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts
· Fire Alarm & Fire extinguishers regular checks.
· Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters.
· Attending regular Electrical works
· Height work, hot work permit to issue.
· Minor Civil & Plumbing Corrective maintenance calls.
· Provide daily reports on TT closures & open cases & RCA.
· Tools inventory update.
· PPM schedule maintenance.
· Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal.
Handling agency staff & overall shift.
Program Associate, IN Speed
DESCRIPTION
Amazon India is looking for dynamic, smart and customer obsessed candidate to support Speed Programs for IN Stores. The candidate will be responsible for driving improvement in operational performance metrics, seller registrations, inventory levels and assisting the program managers in Speed initiatives. Candidate will collaborate effectively with internal stakeholders (operations, supply chain, Sales, Analytics) and selling partners (sellers, vendors, brands). A good blend of analytical and execution skills is required to drive day to day operations, continuously drive improvement and automation. Strong candidates will have good analytical skills, hands-on operations/Supply Chain Management or inventory management experience.
Key job responsibilities
-Own and drive improvements in key input metrics
-Fetch and Analyze data from multiple sources to aid Speed programs
-Prepare and conduct WBRs with cross-functional teams
-Prepare reports, build dashboards and analytics tools required to drive progress on projects
-Manage seller escalations as and when required
-Monitor Day to Day Operations, identify issues and problem solve
BASIC QUALIFICATIONS
– Bachelor’s degree
PREFERRED QUALIFICATIONS
– 1+ years of sales experience
Operations Lead, Amazon Fresh
DESCRIPTION
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our Global Specialty Fulfilment (GSF) FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality and safety – as a means for achieving or exceeding Amazon expectations. The candidate will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with 3P delivery providers to ensure Amazon standards are being met in line with service contracts.
We’re seeking a Team lead for our Last Mile operations. In this role, you will be responsible for:
– Managing, on a daily basis, end to end operations such as execution of outbound operations, for either one large site or a combination of small sites.
– Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team
– Driving performance management of your team members, preparing and implementing training and development plans for associates
– Continuously improving the delivery process and attaining a sustained level of delivery performance improvement
– Conducting 4M and 5S audits for the delivery station on a daily basis
– Stand-in for Area Manager
– Ability to manage shifts throughout the dayy
BASIC QUALIFICATIONS
– 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
– Bachelor’s degree
– Speak, write, and read fluently in English
– Experience with Microsoft Office products and applications
– Experience with Excel
PREFERRED QUALIFICATIONS
– 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
KYC Team Manager, Amazon Pay
DESCRIPTION
The role is expected to manage execution for Amazon Pay Video KYC team & drive KRA with strong operational risk framework. This is critical to execute and meet RBI guidelines applicable for all PPI (Pre-Paid Instrument) license holders. We are looking for an individual who is passionate and capable to pro-actively lead the team in such a way that it is improves the productivity, quality and efficiency of the tasks performed by our makers and checkers at their dedicated sites / location, so as to ensure the verification completed by them meets Amazon standards and guidelines. The role will be responsible to monitor all metrics for daily BAU management, SOP adherence, Reject Rate, Reg Compliance breaches, SLA Adherence, etc. Given this area has a high regulatory compliance bar, ensuring we operate within a strict process compliant boundary is critical.
Key job responsibilities
Supervisor for 20+ employees (makers and checkers), handle live operations wherein decisions have to be taken on the spot and actions needs to be initiated right away.
– Manage the staff by delegating their roles based on the Amazon demand requirements.
– Manage employee roster and workforce planning.
– Collaborate with managers to define priorities and operational goals according to Amazon demand requirements.
– Monitor the employees’ productivity/performance, maintain scorecards, and ensure trainings on regular intervals to improve their productivity.
– Publish daily and weekly reports on employee performance metrics to Amazon leadership team.
– Plan weekly and fort-night reviews with managers and submit the reports to Amazon leadership team.
– Prepare the hiring plan based on the demand projections during peak, coordinate with the manager and get staff hiring closed within desired timeline.
– Translate established guidelines into daily work practices
– Make sure the site is adhered to Amazon’s standard SOP, regulatory guidelines and always be prepared for concurrent audit to ensure zero process breach
– Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information
BASIC QUALIFICATIONS
– A graduate with 3-5 yrs. of experience of handling operations in a customer facing environment
– People management experience and handling team is highly desirable
– Experience in handling live operation preferred (wherein decisions have to be taken on the spot and actions needs to be initiated right away)
– Experience in process improvement preferred with additional benefits for knowledge of specific methodologies such has six sigma etc.
PREFERRED QUALIFICATIONS
– Any graduation with 3-5 yrs of experience in managing a process and people
– A self-motivated person with the ability to motivate the team
– Good analytical and problem-solving skills
– Proficiency in MS office & Excel
– Strong written and oral communication