It is considered a systemically important bank by the Financial Stability Board, and is commonly cited as being “too big to fail”. It is one of the eight global investment banks in the Bulge Bracket. Citigroup is ranked 36th on the Fortune 500, and was ranked #24 in Forbes Global 2000 in 2023.

Part Time Teller (20 Hours) – Glendale N. Central Branch

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities:

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The salary range provided in this posting is based on a 40 hour work week.

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Job Family Group:

Customer Service

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Job Family:

Branch Service

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Time Type:

Part time

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Primary Location:

Glendale California United States

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Primary Location Full Time Salary Range:

$41,600.00 – $49,360.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

The hourly rate corresponding to the annual range is:

$20.00 – $23.73

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Officer Supply Chain Operations Invoice Processing Analyst

The Supply Chain Operations Invoice Processing Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub-function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses’ core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Review and process Same Day Urgent Invoice Payment that are received via the structured Special Handle mechanism.
• Ensure each invoice request are reviewed for compliance to the Citigroup Expense Management Policy and are processed within procedural guidelines and timeliness standards.
• Initiate wire transfers, when required, enforcing MPP (MIFT policy) and perform quality input based on invoice request.
• Perform the initiation of Canada based urgent payments invoice requests prior to business approval.
• Execute Urgent Payment daily payment runs ensuring quality on selected payment parameters.
• Support the management of the Urgent Payment/Special Handle queue and prioritize.
• Support Payment Card inquiries and oversight of process
• Perform expense policy compliance on Purchasing Card expenses as per procedural guidelines.
• Work closely with AP Service Delivery teams (Call Center, Service Desks) to ensure all urgent inquiries and tickets are resolved timely that require invoice/T&E processing.
• Proactively work with key business units on determining proper workflow method for urgent payment requests and facilitate informational guidance on policy and practice
• Support and execute the Accounts Payable Escheatment preparation process as volumes dictate
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Integrates in-depth analytical skills and knowledge of data analysis tools/methodologies as they pertain to the area.
• May provide guidance to lower level team members.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 4 years relevant experience in Accounts Payable function
• 3 years experience in wire transfer processing
• CitiDirect experience
• Working knowledge of MS products
• Solid written communication
• Team Player
• Work in office two days per week as per required team schedule

Education:

• Bachelors degree

Loan Doc & Proc Intmd Assoc Analyst – B11 – NEW CASTLE

The Loan Doc & Proc Intmd Assoc Ayst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses’ core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Individual must be accountable, ethical, results oriented, trustworthy, and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• Activities will include independently processing and closing loans within a complex loan operations environment.
• Integrates a solid understanding of industry and business standards and practices of loan documentation processes
• Deals with most loan-related problems independently and has some latitude to resolve complex issues, where expertise is required to interpret against policies, guidelines, or processes
• Applies judgment when interpreting data, preparing reports, and presents findings to management
• Make resolution recommendations based on identified trends and facts
• Designs and analyzes complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities
• Participates in and supports the implementation of projects and process improvement initiatives
• Interprets data and makes recommendations for the launch of new products/services and upgraded platforms that loan documentation/processing functions
• Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.
• Minimizes risk to the bank through a solid understanding of procedural requirements – provides solutions to reduce errors, to adhere to audit and control policies. Serves as a checker for systematic transactions as a last line of defense.
• Timely escalation and resolution of all inquiries and issues related to loan documentation.
• Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit
• Provides informal guidance and/or on-the-job-training to new team members
• Works closely with own team and internal stakeholders in order to meet client needs
• Has direct interaction with external customers to disseminate or explain information
• Individuals who are emerging as an expert in a specific skill set, business area or product, but who remain focused primarily on daily execution
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct business practices, escalating, managing and reporting control issues with transparency.

Qualifications:

• 2 – 5 years relevant experience
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Reasonable awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor’s/University degree or equivalent experience

Risk Data, Analytics, Reporting and Technology (DART) Governance Reporting Lead – C12 (Hybrid)

The Risk Data, Analytics, Reporting and Technology (DART) Governance Reporting Lead is responsible for the production of comprehensive risk information for Citigroup, the Board of Directors, Country, Legal Vehicle, Regulatory, Internal Audit, and other critical work streams. The Governance Reporting Lead role will help drive comprehensiveness of governance reporting for key risk reports, and models to mitigate operational risk through enhanced monitoring of reporting and modeling processes and data capture.

Responsibilities:

• Design and produce dashboards, reports and analysis enabling senior management, risk report users, and data providers to manage operational risks associated with their processes.
• Contribute to the analysis and preparation of reports for senior management, regulators, auditors, etc. that detail the state of compliance with risk reporting and model requirements.
• Create content for executive management, committee, and Board presentations.
• Design and implement effective control processes to ensure accurate and timely reporting of metrics.
• Develops and applies quantitative and qualitative data analysis methods (including code based approaches) to validate data and identify data quality issues.
• Identify and implement automation, data improvement, and consolidation opportunities to continually streamline and standardized dashboards and reporting processes.
• Draft business requirements to direct and oversee development of enhanced dashboard and reporting requirements for development in Technology maintained applications.
• Ensure end to end UAT activities including testing responsibilities and issues resolution are performed timely.
• Liaise between Report Preparers, Technology and Data Officers across departments and regions to ensure effective risk data aggregation and linkage of authoritative source systems.
• Perform deep dives into reporting and data to provide an independent assessment against risk & data aggregation best practices and controls.
• Develop and maintain close working relationships with senior management across Risk, Finance, Technology, Audit and other Control functions.
• This role presents opportunities to acquire organizational knowledge including understanding of risk disciplines, global risk and finance systems, as well as business related processes.

Qualifications:

The successful candidate will be analytical, flexible, team-oriented, and have strong interpersonal, communication, and follow-up skills with strong attention to detail.

• 4+ years work experience in Finance or related control discipline (i.e., Risk Management, Reporting, Financial Control, Compliance, Audit, Operations, etc.)
• Experience in developing Tableau or Power BI dashboards, process automation (including e.g. VBA, SQL and/or Python etc.).
• Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of the organization and locations.
• Self-motivated individual who can take initiative and work independently.
• Solid analytical skills to synthesize, validate, and analyze data and metrics.
• Must demonstrate ability to problem solve, successfully multi-task, and meet demanding deadlines.
• Highly proficient with Excel, PowerPoint, Teams, SharePoint

Education:

• Bachelors degree