Christian Dior’s reputation as one of the most important couturiers of the twentieth century was launched in 1947 with his very first collection, in which he introduced the “New Look.” Featuring rounded shoulders, a cinched waist, and very full skirt, the New Look celebrated ultra-femininity and opulence in women’s …

Trainee, Merchandising

JOB PURPOSE:

The Dior Corporate Trainee participates in a program designed to identify and develop future talent for the organization. By working closely with their assigned Department, the Trainee supports the organization’s short and long-term objectives through day to day administrative and long-term project work. Trainees across departments will collaborate to develop initiatives to improve business results, and present a project to the Executive Leadership Team. The Merchandising Trainee is responsible for supporting the department in managing the business strategy for the Americas Boutiques. Main responsibilities include reporting and recaps, product tool creation, competitive market analysis, supporting the buying process, and distribution in accordance with total company vision.

DUTIES AND RESPONSIBILITIES:

Merchandising Functions

• Review and support running weekly sales reports: Generate a variety of Excel based reports; store and business recaps, ensure tracking to sales targets
• Manage and follow up daily on product shipping and deliveries
• Communicate and partner closely with Retail teams to manage day to day product inquiries and present business updates on Retail calls
• Participate and share new ideas to drive business strategy
• Assist with weekly stock rebalances to improve sales and sell-thru
• Monitor and Track Trunk Show Samples
• Analyze the market and prepare comprehensive recaps on competitive pricing, trends, market activities, and events monthly
• Support the creation of seasonal launch tools: buy book creation, manage photo and selling tools, ensure client orders are filled accurately, strategically adjust allocations to match reservation needs
• Assist team during 4 seasonal Buying Markets:
  • Support compilation of premarket analysis: by store and classification. Find opportunities within each region & present strategy to Managers.
  • Remain positive, energetic, and organized while meeting tight deadlines during high-paced and demanding buying sessions
• Review sales results on Advertising campaigns, catalogue and product highlights

Reporting Functions

• Prepare and provide analysis on fast/slow sellers and sell-thru report
• Prepare and compile seasonal qualitative collection feedback
• Hindsight end of season (EOS) product analysis and recaps
• Support Merchandising team on weekly reporting across categories and ad-hoc analysis as needed

SKILLS AND COMPETENCIES:

• Excellent organizational skills, drive for results and ability to independently problem solve
• Ability to deliver tight deadlines while being detail oriented
• Thrive in fast-paced environment with self-motivated mentality
• Effectively and professionally communicate with Boutique teams
• Think creatively when analyzing the business
• Operate all systems and retail programs necessary to perform the job
• Flexibility to react quickly to changing demands of business; able to set priorities to maximize time effectively and efficiently
• Technical ability to manage merchandising software
• Team player with strong interpersonal and communication skills

REQUIREMENTS:

• Full-time, 8 Month Program
• Must be available M-F, 9-6pm, Friday work from home
• At least 6 months of prior Merchandising/Buying work or internship experience, luxury retail Women’s experience preferred; strong working knowledge of Retail Math and Retail critical metrics
• Strong knowledge of Excel & PowerPoint, proficiency in all Microsoft Office programs

 

Job responsibilities

The appointed candidate will be offered a salary of $20 per hour, plus potential eligibility to participate in the Company’s medical benefits plan, commuter benefits, and 401k plans with employer contributions.

ADDITIONAL INFORMATION

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering “metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

Operations Associate, 5th Avenue Flagship

The Operations Associate is responsible for maintaining the store’s inventory and stock areas as per Company standards, minimizing stock loss, maintaining organized records, ordering supplies, adhering to housekeeping standards, handling merchandise appropriately, controlling expenses, and safeguarding company assets by following proper inventory control procedures

 

Job responsibilities

TASKS AND RESPONSIBILITIES

• Ensure that all shipping and receiving functions that affect the store inventory are processed accurately and efficiently
• Maintain an orderly and neat stock and receiving area as well as the general maintenance of the store, ensuring merchandise is properly ticketed and sensored
• Ensure the accurate processing of all inbound freight, returns-to-vendors (RTV’s), chargebacks, transfers and damages based on Company policies and procedures
• Support the compliance of receiving practices with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, and record-keeping procedures.
• Ensure that the stock is appropriately security tagged to prevent loss
• Communicate with central distribution and/or the corporate inventory control department.
• Participate in all inventory and cycle counts
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in completing price changes within the boutique
• Assist in packing or wrapping customers’ merchandise, when necessary
• Help solve problems and make informed suggestions that affect the service, and productivity of the receiving area
• Comply with all company policies and procedures
• Participate in store meetings and training seminars as necessary
• Any other tasks as assigned from time to time by any manager

 

Profile

REQUIREMENTS

• Ability to handle receiving operations effectively, including proper handling of merchandise
• Strong interpersonal, communication, organization and follow-through skills
• Ability to read, count, and write to accurately complete all documentation
• Ability to process information and merchandise through computer system
• Ability to adjust priorities and manage time wisely in a fast-paced environment
• Ability to operate all equipment necessary to perform the job, including phone systems, inventory-control computer systems, sensor-tag remover, and all other office equipment
• Ability to work varied hours/days, including nights, weekends, and holidays as needed
• Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above
• Previous retail stock/shipping/receiving experience

Sales Associate

JOB PURPOSE:

The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes.

 

Job responsibilities

Tasks & responsibilities

Sales Performance:

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including, Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS)
• Maintain a strong drive for results and a positive, team first attitude at all times

Client Development:

• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Problem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the business

Boutique Operations:

• Support floor moves, merchandising, visual merchandising, and housekeeping as needed
• Help locate merchandise at other Boutiques for clients, accurately process charge-send sales per Company guidelines
• Responsible for individual stock assignments, including organizing stock on floor and in the heart of the house
• Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and following operating procedures
• Assist in packing or wrapping customers’ merchandise, when necessary

 

Profile

Requirements

• At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment
• Strong drive for business results with a passion for creativity, fashion and the brand
• Ability to develop strong and lasting relationships with people through strong communication, organization and follow-through skills
• Provide outstanding customer service including in person, over the phone and through electronic communication
• Read, count, and write to accurately complete all business and client related documentation
• Ability to adjust priorities and manage time in a fast-paced environment, adaptable to strategies which address evolving business trends
• Ability to work varied hours/days, including nights, weekends, and holidays as needed
• Ability to operate all equipment necessary to perform the job, including phone systems, cash register, sensor-tag remover, computers, and all other office equipment.
• Can stand for extended periods, move and handle boxes of merchandise and fixtures, must be able to lift at least 30 lbs.
• Willingness to adhere to all company policies, procedures, regulations, and

Manager, Visual Merchandising

Responsible for communicating, implementation planning, and maintaining visual presentation direction and standards in Dior retail locations. Partnership development with key contributors within a network of remote doors is fundamental as a VM Manager

Tasks and Responsibilities

• Build and maintain a network of support with boutiques so that VM efforts (installs, rotations and maintenance) are a team effort. This includes preplanning your efforts so that all key holders are aligned: Store Directors, Category Managers, and Operations.
• Implement visual updates, whether in person or via remote support, which can include Collection launches, window changes, business related rotations, and in-store event set ups – Some may require overnight works
• Cultivate a culture where brand integrity is everyone’s responsibility and develop a structure or system for display maintenance with great attention to detail and keeping all teams accountable.

• Troubleshoot and address merchandising concerns to accommodate business needs and/or corporate directive that may require adaptations to guidelines.
• Solicit feedback from your key in-store contributors with walk throughs of displays, morning meetings, and or remote regional conference calls.
• Partner regularly with your Retail Regional Manager to align on the network’s needs and functions.
• Develop and maintain strong connection with our Paris Image Team counterparts through display photo submissions and updates with excellent communication.
• Accountability is an integral part of building trust with stores and corporate. Communicate weekly schedules, guidelines, and future planning to all teams involved for full visibility and be respectful of store protocols and schedules. Communicate any schedule changes promptly and professionally.
• As an integral member of the VM Team, support in other regions for events, pop ups, and store openings when capacity allows.
• Partner with corporate and instore VM Managers to reinforce best practices and identify opportunities to increase sales productivity.
• Ensure compliance to travel budgets, which requires strategic planning for store visits.
• Oversee and organize Props inventory and needs

 

Job responsibilities

Requirements:

• 5-7 years of Visual Display and Merchandising experience in a luxury or specialty retail environment
• Self-starter with excellent planning, organization, and creative skills
• Communicate across all levels of the organization, corporate and retail, with strong follow through efforts
• Ability to develop and train store management teams, build relationships, utilize skills of workforce most appropriately
• High level skill of motivating and influencing others in positive and productive manner.
• Proven ability to understand and interpret visual presentation direction along with sales figures.
• Ability to follow the company’s policies and procedures
• Ability to work a full-time schedule including nights, weekends, and holidays based on need
• Ability to develop a strong understanding of the Dior brand image
• This role can be based out of either San Antonio or Austin Boutique
• Ability to travel as needed