The company offers a comprehensive range of travel-related products and services for end-to-end travel solutions, including airline tickets, hotel and holiday packages, rail tickets, and bus tickets. Market Cap ₹ 5,119 Cr.
Web Designer
About the job
About the Role
The Web Designer at EaseMyTrip.com is responsible for creating attractive and functional websites. This job requires knowledge in web technologies like HTML5, CSS3, and JavaScript, as well as design tools such as Photoshop. The designer will make websites that work well on various devices and browsers, keep up with new trends in web design, and work closely with team members to complete projects on time. This role is ideal for someone creative who enjoys problem-solving.
Role & responsibilities
- Expertise in Web Development Tools: Proficient in HTML5, CSS3, Bootstrap, and Notepad++; experience with graphic design software like Photoshop and Dreamweaver is essential.
- Responsive Design Skills: Ability to create web designs that adapt to different screen sizes and devices.
- Advanced HTML Capabilities: Strong understanding of DIV-based HTML construction to ensure structured, maintainable, and SEO-friendly markup.
- JavaScript and jQuery Proficiency: In-depth knowledge of JavaScript and jQuery to enhance web functionalities and user interaction.
- Team Collaboration: Collaborate effectively within a team setting to contribute to project goals and milestones.
- Wireframe and Prototype Development: Skilled in developing wireframes, storyboards, user flows, and process flows to guide project development.
- Creative Problem-Solving: Ability to address and resolve design and functionality issues creatively.
- Up-to-Date with Latest Trends: Must be knowledgeable about current web trends like CSS Flex and Grid, and stay updated with new technologies.
- Browser Compatibility Solutions: Capable of crafting solutions that ensure compatibility across various browsers.
- Quality Assurance and Testing: Responsible for testing the website to identify and rectify any technical issues, ensuring a smooth user experience.
Preferred candidate profile
- Proven Industry Experience: Demonstrated experience as a Web Designer with a strong portfolio of design projects.
- Technical Skill Set: Hands-on experience with web technologies including HTML5, CSS3, JavaScript, Bootstrap, and Photoshop.
- Design and User Experience Focus: Solid experience in creating visually appealing web templates, and comprehensive knowledge in user interface and user experience design.
- Detail-Oriented Approach: Attention to detail with a knack for visual composition and layout.
- Innovative Thinking: Ability to solve design and usability challenges creatively and effectively.
- Adaptability to Trends: Keeps up-to-date with the evolving web technologies and design trends.
- Problem-Solving Skills: Excellent problem-solving skills to manage technical challenges and browser compatibility issues.
- Timeliness and Quality Focus: Commitment to deliver high-quality work within designated timelines.
- Communication Skills: Strong verbal and written communication skills, essential for teamwork and project documentation.
- Educational Background: Preferably a degree in Computer Science, Web Design, Graphic Design, or a related field.
Travel Consultant
Role & responsibilities
- Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats.
- Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs.
- Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines.
- Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience.
- Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively.
- Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions.
- Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website.
- Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings.
- Sales and Promotion: Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation.
- Team Collaboration: Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement.
Preferred candidate profile
- Experience: At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous.
- Educational Qualification: Bachelor’s degree in travel, tourism, hospitality, business, or a related field.
- Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial.
- Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members.
- Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment.
- Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools.
- Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele.
- Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs.
- Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries.
- Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.
Administrative Manager
About the job
Job responsibilities:
- Self-motivated, proactive and analytical candidate with Lead by Example attitude.
- Should exemplify a high degree of subordination, punctuality and honesty.
- Experienced in event management, organizing, procurement and purchase and should have operational knowledge of all these functions.
- Should be flexible in terms of timings and should be able to work in a dynamic work environment.
- Proven work experience as a team member in an administration department.
- Solid experience with office management systems, ERPs and MS Office.
- Excellent organizational skills with ability to think proactively and prioritize work.
- Good in written and verbal communications, should be able to deal with vendors, clients as and when required.
- Must have knowledge of store, security, housekeeping and asset management.
- Should be competent to work with other departments/functions as and when required.
- To assist in the department in the development, performance and maintenance of the administration team and provide general office support to the organization.
- Prepare/maintain MIS and other reports on Daily/weekly and monthly basis.
- Liaison with other departments, vendors and functions as and when required.
Requirements and skills:
- Proven experience as an office administrator, office assistant or relevant role
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office and office management software (ERP etc.)
- Qualifications in secretarial studies will be an advantage
- High school diploma; BSc/BA in office administration or relevant field is preferred
FilmMaker
Designation: Filmmaker (Full Time)
Department: Marketing
Job Location: Noida
Experience Required: 2-3 Years
Roles & Responsibilities
- Produce original content and creative visual concepts.
- Create video content for social media platforms like Instagram, YouTube, etc.
- Create TVCs, Short films, Ad films, Informational Reels, etc.
- Create product explainer, promotional and Ad videos for the app, media etc.
- Turning ideas into visuals across media to communicate our brand to the users.
- Researching the latest video trends to create visuals for our brand.
- Regularly collaborate with the teams and follow the company’s brand guidelines.
Must Haves :-
- Should know how to shoot with DSLRs or Mirrorless cameras.
- Should have practical knowledge about indoor and outdoor lighting techniques.
- Should be able to write scripts as per the requirements.
- Should be proficient in Adobe Premiere Pro and After Effects.
- Adobe Photoshop knowledge would be an added advantage.
- Knowledge about how YouTube and Instagram video content works is a must.
- Should be able to work on Windows PC/ Laptops.
- Should have practical knowledge about Pre-production and Post-production processes.
- The ideal Candidate should have 2-3 years of experience.
- Must understand how the promotional videos work on social media platforms.
- Having a YouTube Channel or other video blogs would be an added advantage.
Skills:- Film Making, Video Editing, Photography, Videography, Content Writing and Social media management
Public Relations Manager
About the job
About the Role
As a Public Relations Manager at EaseMyTrip.com, you will be pivotal in shaping and maintaining the public image of our brand. Your role involves crafting strategic PR campaigns, managing media relations, and enhancing brand visibility and reputation through various platforms. You will collaborate closely with marketing, social media, and executive teams to align PR strategies with business objectives, ensuring our commitment to offering outstanding travel experiences is effectively communicated to the public. This position is critical for maintaining high communication standards and driving brand engagement.
Role & Responsibilities
- Strategic PR Campaigns: Develop and execute innovative public relations strategies that enhance brand visibility and market positioning.
- Media Relations Management: Build and maintain strong relationships with media outlets to secure and grow media coverage across traditional and digital channels.
- Content Creation: Oversee the production of all PR content, including press releases, speeches, and public statements, ensuring they align with the brand’s voice.
- Crisis Management: Prepare and implement response strategies for handling crises or negative press situations to protect the brand image.
- Event Management: Plan and manage events such as press conferences, interviews, and public appearances to boost brand presence and engagement.
- Monitoring and Reporting: Track the effectiveness of PR campaigns and media coverage, providing detailed reports with analysis and recommendations.
- Stakeholder Communication: Serve as the point of contact for all public relations matters, advising senior management on communication tactics and public sentiment.
- Team Leadership: Lead and mentor a team of PR professionals, setting clear goals and fostering a collaborative team environment.
- Budget Management: Manage the PR budget, ensuring efficient use of resources to maximize the impact of all public relations activities.
- Influencer Partnerships: Cultivate relationships with influencers and thought leaders to amplify the brand’s reach and credibility.
Preferred Candidate Profile
- Proven PR Expertise: Extensive experience in public relations, media relations, or corporate communications, preferably in the travel industry.
- Strong Media Connections: Established network of contacts within the media industry.
- Exceptional Writing and Editing Skills: Ability to craft clear, compelling, and grammatically flawless communication materials.
- Crisis Management Skills: Experienced in managing PR crises effectively, with a calm and strategic approach.
- Event Planning Experience: Skilled in organizing and managing large-scale events and press engagements.
- Analytical Abilities: Proficiency in using tools to monitor PR outcomes and media coverage.
- Leadership Qualities: Strong leadership skills with the ability to inspire and motivate a team.
- Budgeting Skills: Experience managing budgets with a track record of optimizing resources for best results.
- Innovative Thinking: Creative approach to public relations challenges and strategy formulation.
- Excellent Communication: Outstanding interpersonal and communication skills, capable of engaging with a variety of audiences.
