Flipkart Hiring Graduates: Check Post Details
Flipkart Private Limited is an Indian e-commerce company, headquartered in Bangalore, and incorporated in Singapore as a private limited company.
Overview:
Flipkart is seeking applications from qualified and desirous candidates for the post of Lead at their Bangalore location.
The complete details of this job are as follows:
Roles and Responsibilities:
- Responsible for the operational performance of Control Tower operations at partner location
- Ownership of day-to-day operations to ensure all deliverables are met by the partner as per the agreed SLA.
- Stakeholders connect on a daily basis with the FK internals to understand their perspective on daily cases & any new callouts with respect to the process.
- Facilitate monthly and quarterly review meetings with the FK internals.
- Customer Management, Escalation management – Relationship management with allied business units
- Roll-out organizational goals/objectives across the partner center
- Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
Education, Experience and Skills:
- Qualification: Graduation
- Years Of Exp: 2 to 5 Years
- Strong leadership abilities
- Customer orientations and customer centric experience
- High degree of Business knowledge
- Strong communication, interpersonal skills
- Process excellence and management.
- Experience in contact center operations.
- Highly customer focused in all approaches.
- Strong problem solving, Strategy, Prioritization skills with an eye for detail.
- Ability to come up with lots of ideas and improvements
To Apply For This Job, Visit Official Website
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.
