Microsoft was founded by Bill Gates and Paul Allen to develop and sell BASIC interpreters for the Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Windows.

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Product Designer

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.

As a Product Design Specialist, you will define specific product needs based on user insights to ideate to define solutions to meet user needs and create and develop design concepts and specifications that optimize the emotional and functional experience of a product, software, device, or service. This opportunity will allow you to focus on end-to-end user experiences, empathizing and balancing experiences with business and technical tradeoffs. You will produce visual designs from concept through delivery and sustainment, support interaction designs for hardware and/or software-based experiences, and partner with internal and external development teams, marketing and design groups to research and analyze customer feedback for incorporation into product enhancements, new product designs and overall design language and strategy.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

You will help creative team members, program managers, and developers define product features. You’ll participate in one study at a time as you help deliver product design results
You will clearly communicate your work to peers and managers within your immediate team. Working alongside a senior team member, you will also create a compelling narrative for a specific product or feature.
With direction, you will create wireframes, journey maps, and other elements to support interaction design. You’ll also participate in product UX improvements by creating interaction models.
You will collaborate with Engineering and perform QAs to ensure design quality. Under guidance, you’ll also contribute to visual designs by producing the visual language for a product.

Qualifications

Bachelor’s degree in industrial design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field
- OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Supply Chain Product Manager: Full time opportunity for University Graduates

As a Supply Chain Product Manager, you will join Microsoft’s Supply Chain Operations Rotation Experience (SCORE), a Cloud Supply Chain Rotation Program designed for early in career, future supply chain professionals. The program is comprised of three, one-year rotations across key organizational pillars. Each of the three rotations will provide a diverse set of experiences and opportunities for meaningful contribution to the business.  The Cloud Supply Chain group is responsible for planning, delivery and provisioning of all data centers globally powering Microsoft Cloud properties.

Responsibilities

Develop and/or execute on supply plans, which suppliers and manufacturers will then build to.
Conduct analysis for “what-if” scenarios impacting supply and demand management, and contribute to contingency plans and impact assessments.
Apply a strategy for determining the best operating model for optimizing service levels, costs, and inventory positioning. You’ll also support the strategy for transferring materials, builds and shipments.
Work with the team to plan out required raw materials, you will transition from old to new products while avoiding waste. .
Gain a deeper understanding of tools and processes in order to manage supplies and drive improvements, such as automation.
You’ll also analyze supply, create dashboards to present analysis, and, and begin to design data management processes.

Qualifications

Required Qualification:

Master’s Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 2+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing.

Preferred Qualifications

Experience with global materials life-cycle management (development, launch, sustaining and end of life) and start-up/shut-down process management preferred.
Experience in demand planning, supply planning, material management, sourcing & manufacturing operations is a plus.
Ability to analyze, explain, and draw conclusions based on complex data from multiple content areas.

Customer Experience Engineering

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.

Would you like to join one of the fastest-growing teams within Microsoft Azure Engineering? Are you constantly customer-obsessed, and focused on enhancing customer experience? Are you passionate about cloud computing and love the challenge of solving the most complex technical problems?

Come join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.

We are Azure Customer Experience Engineering – a global Azure Engineering Support organization (part of Azure Customer Experience group) that is customer-obsessed, and support engaged, with an engineering mindset.

As an Azure Customer Experience Engineer, you are the primary support and engineering contact accountable for the customer’s Azure support experience driving resolution of complex critical problems and supporting key customer projects on Azure. You will also act as the voice of the customer within Azure to escalate problems and to drive prioritization of platform/support improvement needs for customers.

In this role, you will work together with field teams (Customer Success Account Managers, Cloud Solution Architects, Support Escalation Engineers) and Azure engineering teams with our mission to turn Azure customers into fans with a world-class engineering-led support experience.

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Oriented –Utilizes engineering tools, customer telemetry and direct input. Flags the patterns of defects/signals in the products or issues across customers. Inform customers and partners about the complex thematic active issues, progress made on them, and discuss next steps.

Synthesizes feedback from customers and partners to learn about the product usage and identify and resolve feature and knowledge gaps and key performance indicators (KPIs) in the current product. Leads team in sharing insights and best practices with customers and partners on these service improvements. Recommends changes to content improvement or troubleshooting guides and develops metrics to evaluate the changes

Customer Solution Lifecycle Management –Utilizes cross systems to conduct health checks to ensure customer environment (e.g., product, service, feature) is optimized and configured for deployment. Provides guidance to customers on understanding and implementing new versions. Serves as a connecting point between the engineering team and customers throughout the solution’s lifecycle. Utilizes any resources to respond and resolve the immediate issues throughout the solution lifecycle. Proactively provides guidance to customers on designing configurations and deploying solutions on Microsoft platforms.

Handles complex escalations on customer issues from the support or field teams. Conducts impact analysis to determine the priority of the escalations. Conducts deep root cause analysis of the issues and converts them into improvement opportunities. Serves as an escalation resource in areas of subject matter expertise. Represents the team on highly complex issues and answers a large variety of technical questions and concerns.

Relationship/Experience Management –Acts as a voice of customers and leverages customers” feedback to provide input on business plans developed by the relevant product and business groups. Identifies customer usage patterns and driving resolutions on reoccurring customer issues with engineering and product and business groups. Leads their team in engaging with feature and product groups on redesign/customer requested changes for Microsoft products. Closes the loop of feedback with the customers on product features.

Partners with other teams (e.g., program managers, software engineers, product, customer service support [CSS] teams) to prioritize and drive resolutions of complex, high-impact customer issues and integration of customer features into the products. Leads discussions with stakeholders on customer progression and provides expertise on resolutions plans for common types of customer issues. Proactively communicates the translation of signals into actionable insights/trends to product teams to improve service reliability. Leads coordination with stakeholders (e.g., engineering/product teams) to develop mechanisms that improve customer health engagement and reduce the turnover time.

Qualifications

Experience: 2+ years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving highly complex issues/situations and driving technical resolution across cross-functional organizations. At least 2+ yrs. of cloud experience.

Excellent Communication: Must have the ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution.

Customer Obsession: Passion for customers and focus on delivering the right customer experience.

Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.

Technical Skills: Some understanding of cloud computing technologies. Optionally, demonstrated hands on experience in one or more of the following:

Core IaaS: Compute, Storage, Networking, High Availability

Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure Stream Analytics, Azure Data Factory / Data Bricks

Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc.

Identity and Authentication: SSO/Federation, AD/Azure AD, ADFS, etc.

Preferred but not required: Cosmos DB, Azure Kubernetes Service

Experience in one or more automation languages (PowerShell, Python, C#, Open Source)

Bachelor Degree

Senior Engineer Logic

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft’s over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate engineers to help achieve that mission.

As Microsoft’s cloud business continues to grow, the ability to deploy new offerings and hardware infrastructure on time in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Cloud Compute Development Organization (CCDO) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are looking for an experienced DDR Logic Design Engineer to join the team.

Responsibilities

Establish micro-architecture for blocks of a cutting-edge DDR memory controller
Implement the micro-architecture in Verilog for DDR IP components or integrate sub components.
Ensure high quality of your design from the perspectives of functionality, timing, CDC, RDC, LEC
Work closely with our multi-disciplinary team
Interface with performance modeling, physical design, design for test, and other teams to optimize tradeoffs

Qualifications

Required:

BS/MS in Electrical Engineering, Computer Engineering or Computer Science
4 -5 years of DDR4 or DDR5 experience
High speed digital design experience
Knowledge of the logic design flow including RTL coding, RTL simulation, synthesis, timing constraints, timing closure

Additional Preferred

Knowledge of front-end tools (Verilog simulators, Connectivity tools, CDC checkers, low power static checkers, linting, etc).
Demonstrated proficiency in Computer Architecture, Digital Design, CPU/SoC design principles as part of CPU, SoC and/or IP development
Demonstrated experience and knowledge of design clock crossings and power/UPF.
Ability to write scripts using Perl, Tcl, Python etc.
Experience in building and integrating any of the IPs such as memory controllers and DDR.
Experience in building functional fabrics using Coherent and Non-Coherent protocols.
Familiarity with Industry standard interface protocols such as AXI or CHI.
Familiarity with Synthesis and STA tools.
Good verbal and written communication skills.