At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Application Security Architect
Overview:
Mitel is looking for an experienced Application Security Architect to join our team! In this role you will set the architectural direction and provide design leadership to improve the security and compliance status of Mitel’s products, and services. You will develop and maintain a broad understanding of Mitel’s portfolio, evolving security and privacy requirements, and industry technology trends. You will work closely with Mitel R&D and DevOps teams to define and drive new security and privacy control development and continuous improvement in design and devops practices.
The ideal candidate will be a strong technical professional with an R&D systems or software development background. You will be able to start with broadly defined security and privacy requirements and technology trends, identify how Mitel products must advance over the long term with pragmatic release iterations, and follow through with technical guidance to development teams. With a broad understanding of the problem space and target solution, you will be able to influence business and technical stakeholders to drive security and privacy initiatives.
You will join the Product Security team responsible for the security and compliance of Mitel’s Unified Communications products and service offers. You will apply your current skills and learn new skills with focus on our next gen hybrid cloud applications.
Responsibilities:
- Generate security and privacy solution designs based on in-depth knowledge of industry best practices, evolving technologies, and compliance requirements.
- Analyze Mitel current products, services, and devops pipelines, assess implementation complexity for new controls, recommend adoption strategy, and work with PLM and development teams to drive iterative improvements.
- Act as a security architecture/technology expert resource to support development teams implementing security and privacy requirements in upcoming releases.
- Review product, service, and operations architectures and designs from a security and privacy compliance perspective.
- Identify best practices in secure software development and champion process improvements within both CI/CD and Agile development methodologies.
- Participate in advanced customer engagements providing security technical guidance within a customer-centric context.
Requirements:
- Relevant Engineering or Computer Science degree or equivalent technical experience.
- Minimum 10 years’ experience including architecture and software development roles.
- Security expertise in the application of security concepts and technologies to product architecture and software development.
- Broad expertise across multiple products and technologies.
- Experience engaging with both technical development teams and non-technical stakeholders.
- Excellent English communication skills, both written and spoken.
Additional Skills (Advantageous):
- Knowledge of AWS and GCP frameworks and services.
- Knowledge of VoIP, communications and collaboration applications.
- Experience with regulatory and industry compliance requirements (e.g. GDPR, PCI, HIPPA, FIPS).
- Professional security certification (e.g. CSSLP).
- Formal and self-directed training is available for technologies, products and security standards.
Senior Software Developer-C++ SIP VOIP
Overview:
We are looking for a highly competent lead engineer who can work on developing solutions in the UC (Unified communications) domain. The candidate must have in-depth experience in designing and implementing complex UC systems and have excellent performance optimization and troubleshooting skills
Responsibilities:
- Analyse the requirements, come up with the design, implement, test and fix post release issues.
- Participate in the implementation, testing, debugging and tuning of distributed applications
- Participate in technical discussions, deployment and planning meetings
Requirements:
- Candidates must have 6+ years of experience.
- Any Grauate or Post Graduate
- Excellent programming skills in C/C++
- In depth experience in VOIP / SIP based call control
- Very Good knowledge of RTP/RTCP protocols
- Exposure to implementing cloud solutions and cloud technologies (AWS, Azure etc.) would be a plus
- Basic understanding of how databases work
- Excellent troubleshooting and problem-solving skills
- Good Embedded and/or Linux programming skills and experience
- The successful applicant must be able to work with minimal supervision
- Ability for learning quick is a must
Software QA Engineer
Responsibilities:
- Developing and maintaining test plans/cases/scripts for manual/automated functional testing.
- Test case writing, execution and reporting.
- Working with the development, customer support, and Product Management teams to address defect resolution and retesting.
- Part of the Agile scrum teams.
- Understand and identify risks; report status to the QA manager, PO/SM, and project leads.
- Should be hands-on with Automation Python or Java, Selenium to handle the automation using the Robot framework
Requirements:
- Any Graduate or Postgraduate
- 3+ years of experience
- Experience in software test engineering and methodologies. Should have experience in Functional, Regression and System testing in the Telecom Domain. Technical know-how in VoIP and TDM telephony and CTI, CSTA, and TAPI.
- Good to know the Robot Framework
- Excellent know-how in Session Initiation Protocol – SIP, Real-Time Protocol (RTP)
- Excellent know-how in all kinds of telephony feature call flows like Enquiry, Call Waiting, Intrusion, Call Completion, Conference Call, Transfer Call etc.
- Excellent know-how of ISDN Call processing, like Base Call and Supplementary Services
- Excellent Knowledge of testing end-to-end UCC solutions and various IP PBX servers
- Knowledge of Linux operation systems and Microsoft Windows Server operating systems
- Troubleshooting and fault tracing techniques (Wireshark, tcpdump etc.)
- Experience with defect tracking/management systems.
- Experience with virtualization technology such as VMWare and/or Hyper-V. Ability to bring up test beds with minimum assistance on VMware
- Good to know REST-based APIs.
- Working experience in Automation in Python/C#/Java
- Framework- Robot Framework.
Lead /Senior Lead Developer-Embedded
Overview:
We are looking for Lead / Senior Lead Embedded Developers. Selected candidate will be part of a dynamic and energetic team of software developers, tasked with the development of Mitel’s family of Voice-over-IP (VoIP) sets. We’re looking for a creative individual, with the ability to see beyond their assigned task, to expand and enhance our family of VoIP sets.
Responsibilities:
You will be responsible for:
- Lead the team of Design engineers
- Design new feature and enhancements to the products.
- Development of application and infrastructure software that runs on VoIP sets;
- Integration, testing, debugging and modification of VoIP set software
- Participate in architecture design and decision making
You will be working on the development of products for large display IP sets that utilize state-of-the-art custom silicon and provide advanced application capabilities.
You will be working with technologies such as:
- C/C++
- Linux and device drivers
- Graphical framework software
- Web services
- Communications interfaces such as WiFi, Bluetooth, DECT, USB and Gigabit Ethernet
- Protocols such as SIP, TCP/IP and HTML/XML
- Advanced Graphical Interfaces with Multi-touch and Gestures
Requirements:
- At least 10+ years of relevant experience
- Any Graduate or post-Graduation.
- C/C++ and data structures, design patterns
- Object oriented design
- Graphical Framework Knowledge (GUI toolkits for Linux)
- Linux Knowledge and experience on device drivers
- Knowledge on chipsets like broadcom etc
- Web services, Networking knowledge and experience
- Experience developing embedded applications
- Great communication skills both written and spoken
Additional Skills:
- Experience in managing teams
- Experience with modern software development methodologies, especially Agile
- Telecom domain will be a plus
Data Engineer & Reporting Analyst
Overview:
Mitel is seeking a Report Developer & Data Analyst who will be responsible for creating Business Intelligence (BI) reports, Executive dashboards; Departmental KPI dashboards using Tableau, SAP HANA, SalesForce BI tools. This role requires a deep understanding of data structures and a strong working knowledge of BI tools, databases and SQL, as well as proficiency in MS Excel.
Responsibilities:
- Responsible for the development and enhancement of new and existing Reports and Dashboards using Tableau, SAP HANA, SalesForce BI and Excel Pivot tables.
- Work with departmental Analytics and Reporting team SMEs to understand Business Requirements, Data structures, Definitions and various Data sources.
- Responsible for Data mining for enterprise decision support; as well to provide data support for organization’s improvement initiatives using the Enterprise Data Warehouse built on Microsoft SQL Server 2012, SAP BW.
- Design and develop ETL processes using SAP BODS data models to extract and load data to and from 3rd party systems to SAP systems.
- Perform Data Integration and to Improve Data availability and Data Quality to meet tactical as well as strategic goals.
- Perform Quality Assurance on new reports and changes to reports.
- Work with business users to collect and document requirements following best practices.
- Create Specifications for reports and Dashboards
- Performing DBA, Data Discovery and ETL activities.
- Knowledge and working experience on SAP BODS / Business Objects is an added advantage.
Requirements:
- A minimum of 5-10 years of experience in a corporate technology environment developing Reports, SQL Query and Data Base Administration.
- 5+ years of Experience in query optimization, creating views, stored procedures, etc.
- Proficient in creating reports using Tableau, SAP HANA, SalesForce BI, SQL Server Reporting Services Familiarity with Business Objects (Crystal Report) will be a plus.
- Hands on experience in designing and optimizing data models using SAP BODS is an added advantage.
- Confident with writing and reading SQL on intermediate to complex queries.
- Solid Understanding and 3 + years of experience of Data Warehouse, Cubes and MDM tools
- Must have a proven record of successful project management, including the ability to manage multiple projects simultaneously, Time Management and be able to prioritize the tasks.
- Proficiency with Microsoft Office Tools including Word, Excel, Access, and Visio
- Detail oriented with strong analytical and troubleshooting skills
- Able to proactively work alone and within a team environment
- Results Oriented to deliver high quality results in a timely manner
- Must possess strong interpersonal and communications skills, will possess the flexibility to adapt to a rapidly changing environment; will possess strong organizational and prioritization skills
Additional Skills (Advantageous):
- SAP BODS / BObj
- SAP BW
- Snowflake
