Company Recognized for On-Device AI, enhanced connected experiences and AI Leadership. According to Interbrand, Samsung Electronics’ evaluation was positively influenced by the following: Deployment of AI technologies in key products and leadership in the on-device AI market.

Sales Manager, Growth Sales

Samsung has developed a proprietary ad platform that leverages unique first party TV data to help brands connect to their audience as they explore content across desktop, mobile, tablets and our SMART TVs. The Samsung Ad Platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory.

The Growth Sales team is focused on acquiring and scaling new advertisers while building & expanding new agency partnerships. Growth Sales Managers are individual contributors who develop a strategic plan and hunt across an assigned region and/or assigned target agencies/advertisers.

The ideal candidate should have a passion for customer acquisition, an entrepreneurial spirit and a relentless focus on customers. This individual must be able to think strategically, uncover the business needs of new clients and have a proven ability to close deals that develop high growth partnerships. Candidates need a strong understanding of Ad Tech, Programmatic and CTV. Must have a hunter’s mentality focused on converting customers and developing new agency relationships. They must possess deep audience targeting expertise; and have previously worked in an organization where they had sales/business development responsibilities in new label acquisition. This position will carry an annual revenue goal and a core focus advertiser acquisition.

This position is based in Los Angeles, with domestic travel as needed. It will report into the Regional Director. If you’re interested in joining a high growth team working to build a unique, world-class advertising sales organization with a relentless focus on design and customer experience, you’ve come to the right place.

As an individual contributor, you’ll be supported by our world class ad operations team and will benefit from working with a leadership team that is chartering our explosive growth. Samsung has developed a proprietary ad platform that leverages unique first party TV data to help brands connect to their audience as they explore content across desktop, mobile, tablets and our SMART TVs.

 

Role and Responsibilities

 

Desired Skills and Experience

Here at Samsung Ads, we’re looking for an experienced Sales Executive who will use his/her 5-7 years of experience selling digital or TV advertising solutions to successfully grow and scale domestic revenues.  This individual should be a proven hunter that is able to build a book of business from the ground up.

 

Your ability to interact with growth advertisers, ad agencies and aggregators will be important as you will use your networking and prospecting skills to identify, develop and manage new accounts that will complement our existing client roster and help you reach your revenue targets.

 

Skills and Qualifications

 

Primary Responsibilities:

• Deliver net-new demand & revenue from Growth Advertisers and Agencies

• Develop high-level relationships with your customers and serve as a trusted consultant to optimize their advertising growth.
• Create mid-term and long-term territory and account plan to grow the advertising business both on and off our Smart TV platform.
• Build partnerships with agencies and aggregators to scale.
• Be the voice of the customer and communicate market trends and industry shifts, including implications to our products teams.
• Act as an internal champion for proposed Smart TV advertising strategy across other key Samsung stakeholders.

 

Qualifications:

• Deep understanding of the video and connected TV media ecosystem
• 5+ years of industry or relatable experience with a significant portion spent working at a video publisher, DSP or SSP
• Builders mindset and entrepreneurial spirit
• Experience developing business from net new customers and prospecting
• Successful internal and external relationship management
• Experience working in both entrepreneurial and established corporate cultures
• Excellent written and verbal communication skills, strong attention to detail, and good follow-through
• Talent at explaining complex topics in simple terms in person, over the phone or video conference
• Bachelor’s Degree; MBA or other advanced degree a plus

 

Salary Range Pay Transparency: Compensation for this role, for candidates based in Los Angeles, CA is expected to be between $150,000 and $190,000 with a potential for 80% bonus.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

Senior Fulfillment Manager (Returns), eCommerce

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

 

Role and Responsibilities

 

The Returns Fulfillment Manager is responsible for tactical day-to-day operations for eCommerce fulfillment and executing strategic objectives of process and system improvements. You will run monitoring open returns orders daily, working with our internal teams to understand root causes and develop strategy and execution to reduce eCommerce returns. You will manage a team and work directly with our fulfillment providers and internal partners to quickly resolve and have returns processed on time and fix orders that are outside our service level.

 

This will require day-to-day operational support to collaborate between warehouse operations, Customer Service, and IT Teams.  You will need to diagnose and understand the underlying operational issues and opportunities in the business and work on initiatives to address them and reduce returns overall across mobile, home appliance, and TV categories.

 

Role and Responsibilities:

• Run day-to-day eCom Returns operations by reviewing open returns with your team and collaborating with internal teams to reconcile systems and close out open orders
• Develop overall returns reduction strategy by examining root cause, define report requirements to measure, and execute initiatives to reduce returns.
• Develop a strategy for automating returns fraud detection and reduction
• Work with Customer Service, Finance, Category Teams, and Ecommerce leadership on strategic projects and prioritizing returns reduction initiatives getting buy-in on strategy
• Work with our Logistics team to create processes around returned products and driving recovery sales through inventory tracking and fulfillment of returned products
• Develop processes to manage returns exceptions for lost in transit and any other exceptions to provide
• Track defects and develop a full reconciliation of open returns to understand the root cause
• Partner with customer service team and business owners to understand return behavior and develop policy to improve business performance and customer experience
• Monitor and take action on exception reporting and understand measurements of KPI’s for return rates, return reasons, and defect exceptions

 

 

Skills and Qualifications

 

Minimum Qualifications

 

• Bachelor’s degree required
• 8+ years of relevant experience in fulfillment or eCommerce business operations
• eCommerce Returns Management Experience is a strong advantage
• Six Sigma experience is highly preferred
• Experience with high-volume direct-to-consumer e-commerce fulfillment illustrating process and KPI improvements to scale growth
• Experience using Microsoft PC software including extensive use of Excel spreadsheets, Word, Access, and SAP business systems, or similar sales order management software application

Samsung Ads – Senior Data Scientist – Machine Learning

At Samsung Ads, we are actively distilling the maximum value out of data to drive business growth and solve complex problems. We are exploring the latest data mining and machine learning techniques to form a data-driven culture for decision-making and product design. As a data scientist of the Samsung Ads Platform Intelligence (PI) team, you will have access to unique Samsung proprietary data to address existing product challenges, uncover new revenue/profit opportunities, and build end-to-end solutions with real-world impact. You will work closely with different teams to develop insights and deliver end-to-end production solutions to drive business and technical initiatives effectively. You will also work with talented engineers and top-notch machine learning researchers on exciting projects and state-of-the-art technologies. A unique learning culture and creative work atmosphere will welcome you. This is an exciting and unique opportunity to get deeply involved in envisioning, designing, and implementing with a growing team.

Location: Mountain View, CA

 

Role and Responsibilities

 

Responsibilities

• Lead a data science team to provide data-driven insights and deliver production-grade solutions to maximize the value of our data
• Innovatively examine business health of and identify product bottlenecks in the entire Samsung Ads ecosystem to unveil new business opportunities, help strategic decision-making, and suggest technical solutions
• Propose and deliver data science projects into production from end to end to drive business growth
• Apply hands-on data science techniques, including advanced analytics, machine learning, statistics, etc. to solve challenging problems promptly
• Closely work with the machine learning team to define and improve machine learning products
• Provide data science support to various stakeholders, for example, designing experiments and evaluation metrics for different products
• Effectively communicate with and present to a variety of audiences, such as the leadership team, engineering stakeholders, and product owners
• Promote a data-driven culture within the company by coaching different stakeholders

 

Skills and Qualifications

 

Experience Requirements

• Master’s or PhD degree in science or engineering fields. 7+ years of industry experience with a Master’s degree or 5+ years of industry experience with a PhD degree
• Solid theoretical background in data analytics, data mining, machine learning, and statistics
• Outstanding problem-solving skills and creative thinking to address open challenges in various fields
• Proficiency in SQL and databases
• Strong programming skills in Python, Go, or other OOP languages
• Experience with mainstream big data tools (e.g., Spark) and ML libraries (e.g., TensorFlow, PyTorch, Spark ML, etc.)
• Excellent communication and interpersonal skills

 

Preferred Experience Requirements

• Hands-on experience with production-grade machine learning solutions and/or software development
• Experience with the advertising industry and real-time bidding (RTB) ecosystem

 

The salary range for this role, for candidates based in California, is expected to be between $220,000 and $280,000.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.