ESSENTIAL FUNCTIONS:

• Provides clinical surgical support by managing all relevant equipment.
• ​Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
• Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
• Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
• Maintains knowledge base of equipment and disposable products through Stryker education training programs.
• Provide physicians and OR personnel with information on new and current products.
• Accurately records and reports all surgical procedure information.
• Adheres to all Stryker and medical facility policies, standards and procedures.
• Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.
• The ability to provide on-call services, as required, by the medical facility.

QUALIFICATIONS:

• Associate’s Degree or equivalent certifications required, Bachelor’s Degree Preferred.
• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques highly preferred.
• Experience and demonstrated success working on a team highly preferred.
• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
• Ability to remain standing and/or walking for an extended period of time.
• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
• Excellent time management skills with ability to use independent judgment and critical thinking effectively. Must be able to explain and generate detailed guidelines and procedures.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPPA) and other related patient confidentiality policies and procedures.
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
• Excellent analytical skills.
• Exceptional interpersonal and communication skills.
• Excellent problem-solving skills.

Service Associate – Houston, Texas

Who we want

Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What you will do

As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will also get to engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution’s bins and what devices can be collected. Partnering with the sales representatives in your assigned territory, you will manage inventory, help with the education cadence, and supply of materials for your hospitals.

What you need

Physically able to lift up to 40 pounds on a daily basis.

• Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.

• Highschool degree or GED.

• Use of your personal vehicle (drive 80-100 miles/day depending on territory).

Financial Analyst – Remote