The company offers voice, data and video services and solutions through its wireless and wireline networks. It offers value-added services such as broadband video and data, corporate networking solutions, data center and cloud services, security and managed network services, and local and long-distance voice services.

Retail Sales Associate

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing…

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately and this isn’t your average entry-level position! Whether you’re early in your career or an experienced sales professional, join today and earn from $49,000 to $59,000 a year, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to make an extra $10,000 or more per year in addition to the compensation range quoted earlier. Compensation varies by geography and performance.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024)
• $2,500 stock grant per year, part of Verizon’s Stock Together award program
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

Too good to be true? Hear from our Verizon Retail Team Members on what it’s like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career.

What we’re looking for…

You’ll need to have:

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

After you apply…

You may be required to take an assessment. It takes about 20 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity 

We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

Consultant – Quality Assurance

As a Specialist of Quality Engineering, you will be responsible for analyzing the requirements, assessing test coverage required, defining and executing test scenarios in a timely manner. You will also be responsible for delivering a high quality product. You will apply automation techniques to deliver faster test results and enable faster to market of resp Verizon programs.

• Working with a team of quality engineers and with partners like Developers, SME, Architects and Business Analysts on test activities and deliverables.
• Defining test scenarios, test cases, execution of tests, publishing test reports; for a given set of requirements.
• Owning and delivering modules of programs independently.
• Contributing towards automation/framework using standard test automation tools for the respective area of work.
• Leading quality engineers and driving results as a team.
• Leveraging the testing life cycles tools, DevOps/Agile tools for day-to-day operations, status reporting and to collaborate with other partners.
• Innovating for process transformation and improving the overall delivery excellence by working through project dynamics.
• Drive support in performing evaluations and quality control audits as part of company quality control programs and assuring compliance with company and/or external standards and specifications.
• Design and implement methods and procedures for testing and evaluation of products for compliance and identifies problem trends and resolves complex technical problems. Develop test scripts, perform testing, and conduct in-depth quality control analyses. Typically documents findings and implements team facilitation to resolve quality issues. Responsibilities may also include providing education and training in quality principles and methodology.
• Work with clients to evaluate business needs in order to design and implement the testing strategy and requirements for various initiatives.
• Design test cases end-to-end across the life-cycle of various initiatives, ensuring they capture the full requirements of the project.
• Partner with internal and external developers to implement the test cases and verify that the process works effectively.
• Work with internal and external teams across the development process to provide updates, determine solutions to issues, and add additional criteria if necessary.
• Verify that testing results meet the requirements of the business, providing insights and resolving possible issues.

What we’re looking for…

You enjoy working on testing principles and applying different testing techniques to deliver a high quality product. You stay focused and enjoy the challenge that comes with this role and are able to manage work effectively in a dynamic, complex and deadline-oriented environment. You are curious to work with multiple stakeholders and enjoy networking and managing effective working relationships.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Experience with automation tools, developing software test plans, managing defects lifecycle using standard tools.
• Experience working in Agile/SAFe teams.
• Experience on testing principles, applying different testing techniques to deliver a high quality product.

Even better if you have one or more of the following:

• Strong communication and critical thinking skills.
• Experience or knowledge of Verizon FinOps processes and systems used by Collections and Fraud teams such as ACSS and CACS.
• Experience or knowledge of Verizon customer facing systems such as My Verizon, My Verizon Mobile and the IVR.
• Ability to adopt an automation first approach and execute the automation test strategies.
• Knowledge of reusable component development.
• Collaboration skills to manage the peers, partners and other stakeholders.
• Ability to handle competing priorities, issues and escalations.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you’ll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Supply Chain-Sr Mgr

The Supply Chain Senior Manager will be responsible for the management of transportation activities related to Wireless Device Supply Chain. This includes transportation from our distribution centers to our end customers, Retail Stores, Indirect Agents as well as returns to our Centralized Returns Tech Centers. Additionally, you will be responsible for the management of multiple carriers across multiple modes of transport, including small parcel, LTL, & TL.  You will have responsibilities to hit budget targets as well as hold carrier partners accountable to meet SLA targets.

The position will evaluate the current transportation model and identify and implement strategies that will decrease costs while meeting service level commitments. You will be responsible for the analysis and implementation of cost containment initiatives and process improvements across our transportation network while considering the impact on inventory planning, warehouse operations, inbound receiving and end customers. You will work with cross functional matrix teams while implementing new projects.  Additionally, you will need to work closely with warehouse operations teams to ensure tight collaboration between the groups.  Lastly, carrier and 3PL management is an integral part of the role and you will be expected to interact daily with both in order to ensure mutual success in exceeding our customer’s expectations.

• Liaising with internal and external parties, as it relates to Device Transportation.
• Supporting NPI Device Launches and Peak Season Planning.
• Monitoring, analyzing and reporting on Key Performance Indicators.
• Evaluating current transportation models and identifying and implementing strategies that will decrease costs while meeting service level commitments.
• Driving tactical transportation cost containment initiatives & processes within our Retail, Indirect, & Direct Fulfillment channels.
• Leading analysis and implementation of cost containment initiatives and process improvements across our transportation network while considering the impact on inventory planning, warehouse operations, inbound receiving and store receiving.
• Defining and driving alternative operational models to contain inbound shipping costs.
• Leading cross functional pilots to demonstrate and evaluate alternative transportation models.
• Developing data driven business cases to support improvement efforts.
• Leading implementation of new processes including project planning, resource planning, change management and training.
• Interfacing with Global Supply Chain IT to identify and drive system enhancements.
• Managing the development and launching of new carrier alternatives.
• Acting as subject matter expert for communication with fulfillment centers, transportation operations and cross-functional teams.
• Managing vendor implementation of new technology and process improvements.

What we’re looking for…

You’ll need to have:

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Supply chain experience.
• Experience with small parcel transportation.
• Experience managing third party vendor management staff on daily performance issues.

Even better if you have one or more of the following:

• Masters degree in Supply Chain, IE or a related field preferred.
• Ability to lead projects and handle multiple tasks to meet required deadlines on time.
• Effectively embraces change and adapts to current business needs.
• Excellent computer skills, including all MS Office products, SAP, ITTS, Tableau and inventory systems.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you’ll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Senior Manager Sales Finance and Customer Business Planning

At our core, we are dedicated to enriching lives by bridging the gap between individuals and premium wireless experiences that not only meet but exceed expectations in value and quality. We believe that everyone deserves access to seamless, reliable, and affordable wireless solutions that enhance their day-to-day lives, connecting them to what matters most. By joining our team, you’ll play a pivotal role in this mission, working towards delivering innovative, customer-focused solutions that open up a world of possibilities. We’re not just in the business of technology; we’re in the business of connecting people, empowering them to explore, share, and engage with the world around them in ways they never thought possible.

Building on our commitment to connect people with quality experiences that offer the best value in wireless, let’s delve deeper into how we strategically position our diverse portfolio to cater to a broad spectrum of needs and preferences. Our portfolio, comprising 11 distinct brands, is meticulously organized into five families, each designed to address specific market segments and distribution channels to maximize reach and impact.

• Total Wireless & Verizon Prepaid: At the forefront, we have Total Wireless and Verizon Prepaid, our flagship brands available at Verizon exclusive and/or national/retail stores. Verizon Prepaid continues to maintain a robust and loyal consumer base, while Total Wireless is on a rapid ascent, capturing the hearts of more customers with its compelling offerings.
• Straight Talk, TracFone, and Walmart Family Mobile: Straight Talk, Tracfone, and Walmart Family Mobile stand as giants in our brand portfolio, boasting significant presence in Walmart. Their extensive reach and solidified position in the market underscore our commitment to accessible, high-quality wireless solutions across diverse retail environments.
• Visible: Visible, as a standalone brand family, caters to the digitally-savvy, single-line customers who prefer streamlined, online-first interactions. This brand is a testament to our adaptability, embracing the digital evolution of customer engagement.
• Simple Mobile: Carving out a niche of its own, Simple Mobile shines as the premier choice among authorized resellers. Its consistent recognition as the most carried brand in Wave7 Research’s prepaid dealer survey for 36 consecutive quarters speaks volumes about its popularity and reliability.
• SafeLink: SafeLink remains dedicated to serving customers through government subsidies. With a strategic pivot towards Lifeline in the absence of ACP, SafeLink continues to fulfill its mission of providing essential communication services to those in need.

Join the team that connects people with quality experiences that give them the best value in wireless.

What we’re looking for...

We’re looking for someone who can use data to craft strategy and solutions to join our team.  You will be the strategic business partner to the Walmart Team Lead and your contributions will make a difference driving the largest business unit within the Verizon Value Organization. You’ll analyze internal and external data to help identify and quantify the potential of new products, forecast sales, and provide decision support through the life of the product. You will be working directly with the Walmart Sales Team and collaborating with multiple internal partners and balancing their needs to craft the direction of our new offerings and enable the product team to bring the best new products to market.

• Own the development and communication of the plan and forecast, financial reporting, operational analysis and executive reviews for Actuals, Business Plan, Commitment View, and Best View.
• Evaluate business results and serve as a functional specialist to the Walmart Sales Team to provide strategic guidance and insights during the analysis process.
• Develop and assess business cases for pricing on investment decisions, providing insights and support to the business.
• Driving new product development and launches with data-driven insights.
• Evaluating and testing various alternative approaches and recommending the path forward.
• Performing advanced analytics, modeling and data mining to develop insights on our business.
• Monitoring performance and reporting ongoing and ad hoc metrics in reports, presentations, and dashboards targeted to the situation and audience.

In this role, you’ll have a defined work location that includes work from home and assigned office days (in-office days are Tuesday, Wednesday, and Thursday).

What you’ll be doing…

You believe that proven data should be behind every important decision. You are a numbers person but you also have a strategic approach. You bring both business perspective and an understanding of the marketplace—and not just theory and numbers. You have a knack for understanding and visualizing just the right way to share data and practical insights so that people can understand. People trust you based upon your thoughtful and detailed analyses.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Product management or technical consulting experience.
• Behavior/predictive analysis and/or data analytics development experience.

Even better if you have one or more of the following:

• Bachelor’s degree in Math, Physics, Computer Science, and Engineering.
• Master’s degree in a quantitative field. Ideally, an MBA.
• Balanced the needs of multiple partners.
• Product development or analytics experience in the technology sector.
• SQL, SQL, Editor for Oracle experience.
• Hadoop and Map/Reduce experience.
• Familiarity with data visualization software. Ideally, COGNOS or Tableau.
• Working knowledge of scripting languages. Ideally, Python or Perl.
• Business Intelligence Certification (CPBI).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above

In this hybrid role, you’ll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.