Amazon.com, Inc., doing business as Amazon, is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
Amazon Hiring Graduates: Check Post Details
Overview:
Amazon is seeking applications from qualified and desirous candidates for the post of Cloud Support Engineer (Windows) at their Telangana location.
The complete details of this job are as follows:
Roles and Responsibilities:
- Learn and use ground breaking technologies.
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
- Interact with leading engineers around the world.
- Partner with AWS teams to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS servic
Basic Qualification-
- Bachelor’s degree OR equivalent experience in a technical position; Requires minimum of 7+ years of experience in a technical position.
- Proficiency in Systems Administration and Troubleshooting in Windows Server Operating System; Good Understanding and troubleshooting knowledge on Active Directory and Domain Controller
- Good understanding of Networking concepts like TCP/IP, DHCP, IP Routing and Name Resolution, Firewall, VPN and protocols
- Experience in troubleshooting filesystem and scripting (i.e. Bash, Python, PowerShell etc.), REST API based services.
- Ability to communicate effectively in English (written and spoken) within technical and business settings.
Preferred Qualification-
- Expertise with troubleshooting OS issues including instance down, RDP/SSH issues, Patch management, IIS, Windows Update components, Windows backup component, MS SQL Cluster setup.
- Proficiency with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, DNS, Network Monitoring / Troubleshooting tool.
- Expertise with troubleshooting Active Directory, File systems, Domain controller, Remote Desktop instances.
- Programming / scripting experience (Powershell, Bash, Java, Perl, Ruby, Python).
- Good understanding of the networking OSI model.
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Findoutjob and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.
