Berkshire Hathaway is a holding company for a multitude of businesses, including GEICO and Fruit of the Loom. It’s run by chair and CEO Warren Buffett. Berkshire Hathaway is headquartered in Omaha, Nebraska. Originally, it was a company comprised of a group of textile milling plants.

Client Services Analyst – Technology Support

As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere.

Want to work for a company with unparalleled financial strength and stability that also offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? As a member of the Berkshire Hathaway Group of Insurance Companies you will find that as well as outstanding opportunities for professionals looking to grow in their careers.

The Client Services Analyst will deliver excellence in customer service to agents, insureds, claimants and others business partners for support of our digital products. Provide customers support for company products including assistance in accessing and navigating the website applications and software programs, online access set up, and troubleshooting all products.

This position will be with National Indemnity Company in Omaha NE, and be hybrid after 6 months. Hours for this role will range between 7am to 7pm CT.

What will you do?

• Serves as the point of contact for customers on all technology support items. Acts as first point of contact with customer via telephone, e-mail or other communication, gathering necessary information to help provide answers to questions and problem solve.
• Reports errors in the software products used by agency partners and insured and tests the products as necessary to fix outstanding issues.
• Answers first level underwriting questions relating to commercial lines automobile and property new/renewal policies for the agency distribution segment.
• Assists agents navigate online rater question flows and assess submission status. Identifies second and third level underwriting support issues and transfers these issues to the appropriate individuals.

What are we looking for?

• Bachelor degree in business or related field or equivalent
• Ability to do basic math
• 1-2 years related customer service work experience

Who would excel in this role?

• Someone who can work independently and organize time and resources to handle multiple priorities.
• Someone who can work with detail and accuracy
• Someone who has excellent written and oral communication skills and can provide excellent customer service.

Financial Operations Manager

The Financial Operations Manager plays a critical role in the design and oversight of disbursement and related processes associated with accounts payable (AP), payroll, travel & entertainment (T&E), procurement, commissions, and claims. This position ensures the efficient, accurate and controlled disbursement of funds across one or more Divisions. The Senior Financial Operations Manager collaborates with cross-functional teams, develops procedures, evaluates controls, monitors workflows, and makes decisions to optimize financial/disbursement operations.

This position will be in Omaha NE, and Hybrid eligible at manager discretion.  This position is not eligible for employer visa sponsorship.

What will you do?

• Maintain a complete understanding of the current claim ecosystem to establish and maintain associated controls for each claim disbursement channel.
• Manage the payroll function for one or more BHHC Divisions and related controls.
• Oversee the T&E lifecycle for one or more BHHC Divisions.
• Procurement Function Leadership
• Operate as the subject matter expert over various banking/funding relationships.
• Oversee the AP disbursement workflow for one or more BHHC Divisions and related controls.
• Oversee integrations of various applications into existing financial information systems.
• Act as the finance subject matter expert for MAR within one or more BHHC Divisions. Understand controls and their intent within the overall risk matrix.
• Develop staff by progressively delegating more difficult duties and encouraging department interaction. Evaluate job performance, interview job candidates, and recommend personnel actions

What are we looking for?

• Bachelor’s degree in related field or equivalent work experience.
• Minimum 5 or more years related work experience.
• Expertise in GAAP
• Knowledge and experience with statutory accounting principles.

Who would excel in this role?

• Someone with excellent written and oral communication with all levels of the organization and outside contacts
• Someone with strong management skills, including motivation, delegation, organizing workflow, training, planning, and prioritization
• Someone who will work accurately with detail and can Organize many different tasks simultaneously and meet strict deadlines.
• Willingness to work substantial overtime during seasonal demand as situation dictates.
• Someone who can research, review, and analyze financial information.
• Someone who will work well with people at all levels of the organization.

Regulatory Affairs Intern – Auto

This position will be in Omaha Nebraska, and hybrid at management discretion.  This position is not eligible for employer visa sponsorship.

What will you do?

• Participates as member of regulatory team to ensure the proper construction of BHHC property and casualty insurance policies.
• Assists Regulatory Affairs Analysts perform the drafting and participates in the discussion of new policy forms and business documents or revisions and updates to existing policy forms and business documents.
• Assists Regulatory Affairs Analysts perform the filing of agreed coverage forms with state insurance departments..
• Assists Regulatory Affairs Analysts with maintenance of company policy form databases, ensuring accuracy and completeness of policy form templates, filing information, policy coverage impact, state and company availability, effective dates, and business rules.
• Shadows in the auditing and review of issued policies to ensure that they are properly constructed and completed according to company specification and in compliance with state rules and regulations.
• Learns compliance survey and audit work of the Berkshire Hathaway Homestate Companies group of insurance companies’ operations.
• Assists Regulatory Affairs Analysts in the review of legislative material received from state insurance departments, industry service organizations, and motor vehicle departments for impact on policy forms, rates, rules, applications, underwriting rules, and Company procedures.
• Assists Regulatory Affairs Analysts in Company response to market conduct exams and similar state insurance department inquiries by answering questions and discussing various issues.

What are we looking for?

• Sophomore or Junior standing
• Basic math
• Personal computer and software
• Experience with MS Office Applications (Excel, Word, PowerPoint)

Who would excel in this role?

• Someone with excellent oral and written communication
• Someone with good time management.
• Someone able to research and evaluate alternatives, reach decisions, and propose recommendation.
• Someone who works well with others and can be a collaborative member of a team as well as working independently.

Marketing Representative – Northern States Agency

What will you do?

• Responsible for monitoring and fostering agency relationships in assigned territory with a travel level of approximately 50% of the time.
• Follows up on action items/questions from visits. Communicates issues raised by individual agents and troubleshoots most common problems.
• Initiates contact with prospective agencies by calling agencies directly to identify characteristics and qualifications of the agency and to understand the level of interest in the agency’s products.
• Manages advertising for the agency by identifying products to promote, initiating ideas, developing ideas with others in the agency, and submitting designs for approval.
• Obtains necessary agency licensing and producer information required for agency appointment process and submits to controller.
• Registers for and attends conventions or other industry functions to maintain visibility to current and potential customers.

What are we looking for?

• Bachelor degree in business or related field
• 1-2 years related work experience
• Knowledge of insurance and rating and insurance products
• Insurance industry and marketing techniques
• Preferred to have knowledge of principles of finance, business, statistics, and insurance
• Plus to have completed insurance related courses such as CPCU, IIA, or AU

Who would excel in this role?

• Someone who can organize time and resources and handle multiple high priorities
• Has excellent written and oral communication skills and enjoys educating others on insurance products.
• Someone who can research and evaluate alternatives, reach decisions, and make recommendations all while providing excellent customer service.
• Works well with detail and accuracy.