Costco is known for carrying top-quality national and regional brands, with a 100% satisfaction guarantee. Members also can shop for private label Kirkland Signature™ products, designed to be of equal or better quality than national brands, including juice, cookies, coffee, housewares, luggage, clothing and detergent.

IT Winter Intern – eCommerce and Warehouse Fulfillment

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks eighth in Forbes “World’s Best Employers”.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST.  Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

The Costco IT Division is inviting students currently enrolled in an IT undergraduate or graduate program at a community college, college or university to participate in a 12-week paid internship program starting in January 2025. Interns will work within specific areas in Costco’s Information Systems Division. Interns will attend presentations given by various members of Executive Management from IT and other areas of the Company. Interns will be responsible for their own travel and accommodation expenses. Housing is not provided.

Costco’s Fulfillment Solutions team is leveraging modern, Saas-based Supply Chain solutions to optimize its warehouse operations and enhance their customer omnichannel shopping experience. Costco’s SaaS-based LEA Warehouse Management Systems are utilized globally, while its BOPIS capability is utilized at 500+ warehouse locations. Both systems are rapidly growing with new features and product offerings added on a regular basis. This team works closely with external vendors, internal IT teams, and business stakeholders to deliver features, ensure that our service level objectives are met, and effectively improve service uptime and performance.

The intern will have the opportunity to interface directly with customers, Systems Analysts, Software Developers, and QA/QE in solving issues and delivering solutions to real business problems. The internship will provide a holistic, hands-on SLDC experience from customer intake/business problem identification to solution design, development, testing, and implementation, while getting fully immersed in the Costco Culture.

NOTE: While participating in the IT Internship program, an individual will be classified as an hourly temporary employee for the duration of the program. During the program, the individual may be asked to undergo the normal interview process for a level 1 position. If the individual is offered a position, they will be converted to the employment status matching open job they were selected for. Internships last for twelve weeks. If they are not selected for a permanent position, the internship position will be complete in a maximum of twelve weeks.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Works with stakeholders to identify solutions that support their business requirements.
• Works independently and within a team environment.
• Pays attention to detail, self motivated with the ability to follow instructions and completes assignments on time.
• Learns and applies new concepts, processes, and tools.
• Takes initiative to solve problems and multi-tasks by prioritizing projects and deadlines.
• Communicates effectively with team members, stakeholders, and all levels of management.
• Participates in release planning activities, deployment, post-release, and ongoing support of the product/application.
• Collaborates with System Analysts and QAs to define the testing approach and/or automation strategy.
• Collaborates with the Product team members (e.g. Product Owners, Product Managers) on business requirements, configuration, data requirements, test plans to satisfy business needs, Functional unit tests, Regression tests, and System Integration tests.

REQUIRED

• Ability to manage multiple task, meet deadlines, and prioritize effectively.
• Ability to gather, interpret, and act on data from SaaS tools or IT Systems.
• Experience with APIs or basic understanding of how they work and are used to integrate systems.
• Must possess excellent verbal and written communication skills.
• Possess good organizational, time, and project management skills, with the ability to prioritize, and stay well organized.
• Must be maintaining a GPA of 3.0 or higher.
• Must be students currently enrolled in an IT undergraduate or graduate program at a community college, college or university or a recent graduate.

Recommended

• Ability to manage multiple task, meet deadlines, and prioritize effectively.
• Ability to gather, interpret, and act on data from SaaS tools or IT Systems.
• Experience with APIs or basic understanding of how they work and are used to integrate systems.
• Must possess excellent verbal and written communication skills.
• Possess good organizational, time, and project management skills, with the ability to prioritize, and stay well organized.
• Must be maintaining a GPA of 3.0 or higher.
•    Must be students currently enrolled in an IT undergraduate or graduate program at a community college, college or university.

Required Documents

• Cover Letter
• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

 Pay Range: $20.50 – $30.90

Manager – eCommerce Development

As the primary conduit between your employees and upper leadership, your role in communicating and modeling the values and guiding principles of our company culture is of vital importance. All members of IT Management should strive to consciously and consistently foster a culture of engagement, trust, and “open door” communication.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.
• MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.
• ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances.
• MANAGING PERFORMANCE: Coaches and mentors’ employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill, and ability.
• COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy, and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.
• SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary. Ability to maintain self-control in the face of hostility or provocation or in intense, hectic situations.
• INCLUSION: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.
• COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy.
• Provides leadership to the team and facilitates resolution of production system outages.
• Manages products/pods that support Costco’s B2C and B2B websites.
• Supports the projects and project teams that fall under the Digital area.
• Works with business stakeholders to understand their needs and support the business goals.
• Supports the Modernization efforts for the Digital team.
• Ensures non-production systems are up and running and available for projects.
• Manages the team work assignments and ensures completion.

Required

• At least 5 years’ experience managing a medium to large agile development team.
• Experience with large-scale applications, preferably web based, in a cloud environment.
• Experience in working with complex modern SaaS platforms and applications.
• Experience leading a group of Software Engineers in a DevOps culture.
• Advocate for leveraging and evolving a continuous delivery/integration pipeline and QA Automation to drive agility.
• Strong communication skills, both oral and written.
• Strong leadership and team-building skills.
• Responsive, with a strong sense of urgency
• Innovative, creative, and with a passion for excellence.
• Strong interpersonal skills; able to work with people at all management levels.
• Detail oriented and strong problem-solving skills.
• Excellent organizational and planning skills, with experience building strategic and tactical plans.
• Ability to analyze a situation for potential future problems.
• Ability to work under pressure and in a crisis situation.
• Extremely responsive, with a strong sense of urgency.
• Able to support off hours work as required including weekends, holidays, and 24/7 on call responsibilities.
• HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).

Recommended

• Experience managing a Digital team.
• Application development experience.
• Experience with major development languages, such as Java or C#.

Required Documents

• Cover Letter
• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Range: $137,000 – $200,000, Bonus and Restricted Stock Unit (RSU) eligible

Delivery Manager – Costco Travel

Come join the Costco Travel IT family. Costco Travel IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product.

Delivery Managers foster a high performing Agile-centric approach across all Technology Operations teams for all planned work. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across business stakeholders, defining mitigation strategies to remediate risks and issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by Technology Operations Leadership.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.
• Facilitates program increment (PI) sessions across all delivery pods aligned to a product, or value stream, and the accompanying planning sessions (pre and post PI planning sessions).
• Works with Product Owners and Scrum Masters to plan release schedules across products.
• Supports product teams with the delivery of new features and capabilities while empowering them and allowing them to be self-organized.
• Supports the Product Manager with the facilitation of system demos to demonstrate the integration of products to program stakeholders.
• Leads program increment retrospectives to identify improvement opportunities that can be implemented to improve productivity.
• Monitors delivery team metrics to evaluate progress against delivery milestones (e.g., release burnups).
• Aggregates individual delivery pod status into portfolio-level risks, assumptions and interdependencies.
• Creates weekly reports highlighting the health of the overall delivery status to program leadership and various stakeholders.
• Fosters collaboration between the delivery pods and stakeholders at the product level.
• Leads regular “Scrum-of-Scrum” meetings with Scrum Masters from all product teams to drive alignment across. development activities and review blockers or impediments impacting team productivity.
• Coordinates the resolution of internal and external dependencies across value streams and shared services.
• Drives tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block the team’s process.
• Ensures effective communication, collaboration, coordination and team engagement in initiatives that cut across portfolios and products.

REQUIRED

• 3+ years’ Agile Team Leadership (PO, PdM, PgM, TPM, DM, RTE, SM.).
• 3+ years’ experience with Scaled Agile Framework or Agile Methodologies.
• 3+ years’ experience working with Technology Teams including DevOps, DBAs, Networking, Systems Administrators.
• Experience mentoring Scrum Masters, Product Owners, Product Managers in Agile practices.
• Experience optimizing SDLC processes to improve quantity and quality of work.

Recommended

• Bachelor’s degree or higher.
• Ability to manage project delivery planning, estimating, budgeting and metrics reporting.
• Ability to identify and mitigate technical delivery risks.

Required Documents

• Cover Letter
• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 2  – $105,000 – $135,000,

Level 3  – $125,000 – $155,000

Delivery Manager – AdTech Technology (Retail Media)

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across program stakeholders, defining mitigation strategies to remediate risks and issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers.

The Retail Media Delivery Manager’s responsibility is to lead the successful execution of our retail media initiatives. This critical role will oversee the delivery of targeted advertising campaigns, manage relationships with key stakeholders, and drive revenue growth. This person will work closely with product owners and product managers to ensure timely, accurate, and successful product delivery, meeting Costco’s Retail Media objectives for the U.S. The Delivery Manager supports the ability of the Retail Media technology team to deliver value by performing outward facing tasks, such as financial tracking, stakeholder relationships (supporting the product owner), vendor management, and software delivery cycles; and reporting to a wider organization.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.
• Facilitates program increment (PI) sessions across all delivery pods aligned to a product, or value stream, and the accompanying planning sessions (pre and post PI planning sessions).
• Works with Product Owners and Scrum Masters to plan release schedules across products.
• Supports product teams with the delivery of new features and capabilities while empowering them and allowing them to be self-organized.
• Supports the Product Manager with the facilitation of system demos to demonstrate the integration of products to program stakeholders.
• Leads program increment retrospectives to identify improvement opportunities that can be implemented to improve productivity .
• Creates weekly reports highlighting the health of the overall delivery status to program leadership and various stakeholders.
• Fosters collaboration between the delivery pods and stakeholders at the product level.
• Leads regular “Scrum-of-Scrum” meetings with Scrum Masters from all product teams to drive alignment across. development activities and review blockers or impediments impacting team productivity.
• Coordinates the resolution of internal and external dependencies across value streams and shared services.
• Drives tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block the team’s process.
• Ensures effective communication, collaboration, coordination and team engagement in initiatives that cut across portfolios and products.
• Develops and executes retail media campaign delivery strategies.
• Collaborates with Sales, Marketing, and IT teams to ensure seamless campaign execution.
• Manages external partnerships with brands, agencies, and ad tech providers.
• Analyzes campaign performance, identifies optimization opportunities, and implements improvements.
• Manages delivery team metrics to evaluate progress against delivery milestones (i.e. releases).
• Works with stakeholders to create a high-level preliminary release and project delivery plans for product features.
• Aggregates individual product team status into portfolio-level risks, assumptions, and interdependencies.
• Reports on overall delivery status to program leadership and various stakeholders.
• Supports creation and facilitation of Program Increments and related ceremonies (e.g. PI Review, PI Planning) with value stream delivery and project delivery plans for product features.
• Works with Ad Technology Product Owners and Product Managers to plan release schedules from the technology perspective (i.e. coordinate teams for delivery against release schedule).
• Facilitates/supports product roll outs; works with architects to create high-level release plans for product features.
• Drives and maintains the delivery of long-term cross-functional Retail M technology strategy, including capacity management, report lifecycle management, and priority management.
• Sets clear expectations for self and others and takes appropriate actions to ensure obligations are met.
• Investigates, manages, and applies authorized requests for changes to base-lined requirements, in line with change management policy.

REQUIRED

• 8+ years’ of experience in digital advertising, ad operations or media buying.
• Proven track record of delivering successful retail media campaigns.
• Strong understanding of ad tech platforms (e.g. Adobe, Google).
• Experience in implementing end to end product deployments.
• Proven track record for successful delivery of projects and working cross-functionally with business and IT.
• Past experience leading development teams in Agile.
• Ability to create and manage detailed project plans and report critical paths.

Recommended

• Certification in digital advertising (e.g. Google Analytics, AdWords).
• Experience with demand management platforms (DMPs) and customer relationship management (CRM) systems.
• Knowledge of industry trends, emerging technologies, and innovative advertising solutions.
• Proficient in the use of the Google products: email, spreadsheet, document, presentation.
• Working knowledge of Azure Dev Ops (ADO), Ariba, Service Now (Carts+) Portfolio and Program Management module.

Required Documents

• Cover Letter
• Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 3  – $125,000 – $155,000

Level 4  – $145,000 – $200,000