As a leading distributor of industrial and safety supplies, Grainger serves a diverse group of public and private sector customers. Operations from manufacturing and warehousing to government and metalworking depend on Grainger for supplies and solutions.

Branch Sales Associate

Work Location Type: Onsite

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Details:

As a Branch Sales Associate – you will provide solutions and easily connect with walk-in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to perform a variety of warehouse tasks. You will report to the Branch Manager.

You Will:

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle
• Look for ways to maximize sales opportunities and encourage customer loyalty
• Adapt communication style to differing audiences in email, over phone, or in person
• Pick, prepare, and stage will call orders/shipping product
• Prepare customer backorders and put away other stock received
• Help with merchandising and perform showroom replenishment
• Perform inventory counts
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment

You Have:

• Flexibility to work any time within branch hours of operation
• Will safely lift up to 50 pounds unassisted and heavier loads with assistance
• Learn and operate powered industrial equipment
• Bilingual

Rewards and Benefits:

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members’ individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment.  With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

Shoemobile Sales Rep

Work Location Type: Onsite

Position Details: 

You will drive mobile shoe store (box truck, CDL not required but is a plus) to industrial customer job sites on pre-scheduled appointments to service company safety shoe benefit programs. Primary responsibility is providing exceptional customer service to company employees, no cold calling.

Compensation: 

This position is salaried and will pay between $46,900 – $70,400.

You Will:

• Assist customer with selecting footwear and properly fitting with shoes/boots
• Maintain truck stock and inventory levels
• Process all customer orders, returns, and exchanges while on the Shoemobile.
• Comply with all Department of Transportation regulations regarding operating the Shoemobile in a safe manner at all times.
• Accurately maintain a DOT logbook in compliance with DOT regulations.
• Partners with Branch / DC for restocking / replenishment.
• Partner with our partner Truck Leasing for remote parking, fueling, and maintenance of Shoemobile
• Maintain clean and organized warehouse and SM showroom.

You Have: 

• Technical abilities to navigate and update systems and tools
• Customer visits may require overnight travel Monday-Friday (average 1 to 2 overnights a week, might be 3 to 4 one week and 0 the week following, etc.).
• Comfort standing for several hours, including frequent bending or reaching.
• Main territory is approximately 150 mile radius.
• Steel Toe shoes are required to be worn at all times.
• Must pass physical and maintain a current medical card to drive Shoemobile.
• Clean driving record

Warehouse Associate Part Time

Position Details:

The Branch Warehouse Associate performs warehouse responsibilities to support inventory integrity, order processing – picking, packing, staging, and shipping, and general maintenance and housekeeping tasks to ensure a safe and clean work environment. You will report to the Branch Manager. 

You Will:

• Receive product on DC Trailer and put away to maximize cube space,
• Receive product from Branch Transfers (UPS, and other Carriers) to fulfill customer orders.
• Receive product on Hub Truck (Same Day Pickup) and process customer backorders and branch stock replenishment to have product available for sale.
• Pick and Stage Will Call Orders to achieve company Will Call Ready Rate and Customer expectations.
• Pick and Prepare shipping Orders to meet shipping cutoff times and process according to all regulatory standards.
• Process Returns following BBX guidelines, referencing original documents, product disposition, and obtaining all necessary signatures.
• Prepare all Hazmat Orders and Next Day Air shipments observing all Dept of Transportation and Company Requirements
• Support team in the store to service customers. Replenish and maintain Showroom stock to create an appealing well stocked environment for customers
• Perform other tasks as directed by the leadership team

You Have:

• High School Diploma or Equivalent
• Warehouse/ Material Handling Experience
• Operate Power Equipment including forklifts
• Operate Computerized scanning equipment and PC based programs
• Comfortable working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stations
• Frequently lift, slide and lower packages up to 50 pounds; packages on occasion can weigh up to 75 lbs. PIE operators are required to handle items up to 100 pounds.
• Receive feedback and work well in a team environment

On-Site Service Representative (Part Time)

Position Details:

The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers’ inventory management (KeepStock) program. Onsite Service Representatives (OSRs) also work with partners to implement sales strategy and to help customers understand how Grainger can provide solutions to their business’ MRO needs.

You Will:

CUSTOMER SERVICE

• Service multiple customer locations with the following specific responsibilities:
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
• Gain knowledge of Grainger’s offer to help improve orders through system integration.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time
• Comply with safety and inspection requirements of the facility where the service is being provided.

ACCOUNT GROWTH

• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings
• Participate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings

You Have:

• 3 years’ experience in selling or service environment
• High School Diploma or equivalent
• Customer service and sales growth oriented
• Collaboration and problem-solving skills
• Handle different technical and operational issues
• Have and maintain a valid driver’s license in State of residence
• Must carry required levels of automobile insurance