MasterCard provides the technology and network that facilitate electronic forms of payments. It may use credit, debit, or prepaid cards as its core payment cards.

Associate Specialist, Communications, Launch 2025 – Purchase, NY

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Specialist, Communications, Launch 2025 – Purchase, NY

Who is Mastercard?
We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Make an impact as an Associate Specialist, Communications:

The Communications team focuses on building, supporting, and defending Mastercard’s reputation with key internal and external audiences. This role will be tailored specifically to Mastercard’s North America (NAM) region, with an emphasis on the strategic communication of our most high-profile sponsorships—including McLaren/Formula 1, the PGA and the Arnold Palmer Invitational, The GRAMMYs, the New York Marathon, and other iconic properties. As a Communications Launcher, you will have the opportunity to contribute to these efforts by supporting tactical communications activities that align with our corporate strategy. This includes writing, copyediting, media monitoring, event staffing, and more. You will gain experience across strategy development, account management, social media, media relations, employee engagement, and support for some of Mastercard’s most exciting initiatives and sponsorships.

All about you:
• Currently enrolled in a bachelor’s or accelerated master’s degree program, graduating between Winter 2024 – Spring 2025
• Strong verbal and written communication skills
• Excellent analytical and problem solving skills
• Strong strategic and conceptual aptitude
• Proven team player with excellent interpersonal skills
• Ability to multi-task and prioritize multiple projects concurrently
• Proficiency in Microsoft Word, Excel and PowerPoint

Experience and Skills needed:
• Well-rounded individual with significant extracurricular involvement
• Excellent verbal and written communication skills
• Excellent analytical skills
• Ability to work on a team and independently
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
• Attention to detail

Languages:
• English required
• Additional languages a plus

Application Process:

Submit your application

If eligible, receive invitation for a digital interview; this includes answering pre-recorded interview questions that advance your application

If recommended further, receive invitation for final round interview(s); you will have the opportunity to meet with us virtually to learn more about our business and culture

Compensation: $ 42.85

This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. For example, students or recent graduates in the United States on an F1 visa (including those with CPT or OPT authorization) are not eligible for this role.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on

Senior Specialist, HR Services (Benefits) Support Global Benefits

Please note that internally, the title for this role is Senior Specialist, HR Program Management.

Overview

People Services is a part of Mastercard’s Global Business Services Center (GBSC) HR shared service center and is responsible for ensuring support in resolving employee’s HR inquiries and supporting HR programs and processes on a global basis. The organization has team members in several locations throughout the world to provide superior customer service to our employees and align with time zones and language differences.

The position for, Senior Specialist, HR Services will provide Tier 2 Benefit support to all employees across North America and other regions, with a high degree of customer satisfaction, expertise, and timeliness. The role is based in O’Fallon, MO and will support multiple regions.

Support includes handling more advanced and complex inquiries utilizing the HR Knowledgebase and liaising with external vendors on the benefits programs.

• Have you supported a global HR operations function responding to and resolving employee inquiries?
• Do you have a continuous process improvement mindset?
• Have you supported an employee population resolving inquiries related to HR policies, processes, programs and systems?
• Do you have a passion for people?
• Are you motivated by solving inquiries with compassion and confidentiality?
• Are you an HR professional with high energy and commitment to responding quickly and accurately?
• Are you excellent with attention to detail and pride yourself on accuracy?
• Do you enjoy working in a fast-paced environment?

Role

• Professionally, efficiently, and accurately, respond to HR benefits inquiries
• Provide Tier-2 resolutions to employee’s queries received via AskPeopleServices
• Manage partnership of benefits vendors and insurance brokers to ensure consistent quality, delivery, compliance with SLA and cost effectiveness
• Partner with benefit vendors and insurance brokers to administer benefit plans for all employees across multiple regions supporting Global Benefits Team
• Partner with benefit vendors, validated vendors’ bills/invoices in accordance to contractual terms and oversee the processing of monthly payments all benefits programs, including reconciliations of employee census
•Responses made in a timely manner with a high level of customer service orientation in accordance with established Service Level Agreements (SLA’s)
• Provide high touch employee service that meets expected service levels and business performance goals.
• Interact with internal (COEs, HR Field teams) to obtain needed information to manage work to completion as well as training others within and outside the department on benefit related items
• Ensure audit compliance through working weekly discrepancy reports
• Manage confidential data in a professional manner and according to HIPPA rules and MasterCard confidentiality requirements
• Contribute information to build the AskHR knowledgebase and develop user-experience documentation (How To documents).
• Operate in partnership with HR teams and colleagues across all regions to ensure the consistent and effective delivery of HR support and HR systems related actions.
• Develop knowledge, skills, and understanding of the region / country it supports by participating in knowledge sharing activities with other members of the team.
• Perform detailed root cause analysis and troubleshooting regarding HR inquiries and where possible, work with HRIS team to implement preventative solutions
• Responsible for overall benefit administration of plans

All About You

• A highly organized, articulate individual who knows how to develop and maintain excellent working relationships as well as providing customer satisfaction as needed.
• Ability to manage multiple tasks simultaneously acquired through previous experience in related field.
• Strong problem solving and troubleshooting skills
• Broad knowledge of HR concepts and terminology
• Strong emphasis on customer service
• High level of accuracy and attention to detail
• Work effectively in dynamic, time-sensitive, high volume environment
• Collaborative – team oriented
• Professional demeanor
• Proficient in speaking and writing in English
• Ability to work with minimal supervision
• Strong time management and organizational skills
• Ability to follow policies and procedures
• Results-oriented, strong follow-through skills
• Excellent communication skills, ability to explain processes and policies effectively
• Excellent MS Office Suite Skills: Excel, Word, and Outlook
• Workday experience a plus
• Previous Benefit Administration experience needed

Lead Technology Risk Analyst

Technology Risk Management (TRM) is a key component of Mastercard’s three lines of defense model, enabling first-line technology risk management through implementation of risk and control methodology and best practices, control advisement and monitoring, and assurance to external stakeholders (i.e., regulators and customers).

The Role
The Lead Technology Risk Analyst is responsible for managing the implementation of the product roadmap/strategy and the operationalization of in-scope GRC tools and relevant processes in alignment with enterprise framework requirements. This role will directly support the Archer Controls Assurance Program Management (CAPM) module, including product, operationalization, and day-to-day support.

Responsibilities include:
• Create process designs, customer personas, and functional/technical systems and architecture requirements to support GRC strategy
• Serve as the product lead for specific Archer Solutions (i.e., CAPM), developing and maintaining CAPM roadmap, strategy, and prioritization
• Work directly with Development and supporting teams to facilitate PI Planning and elaborate features, translating functional requirements to technical requirements and actioning/prioritizing enhancements
• Support Archer releases, including the completion of UAT and Production testing; create test plans
• Manage and assess Archer requests from internal stakeholders; understand the business value related to features and functions; effectively manage conflicting needs of stakeholders
• Design and implement the operationalization of CAPM, including the creation of roll-out plans, SOPs, training, and supporting comms
• Support the day-to-day management, operations, and support of in-scope modules
• Provide subject matter expertise in support of strategic GRC initiatives
• Ability to connect both on an individual level and in large groups; capacity to enforce accountability in cross-functional teams
• Perform other duties and/or special projects as assigned
All About You
• Substantial experience in RSA Archer or equivalent GRC tools; knowledge in CAPM and/or other assurance testing applications a plus
• Experience in project management
• Strong analytical and risk intelligence capability
• Proficiency in designing data models and workflows
• Demonstrated problem solving skills, sound business judgment, and creative resourcefulness
• Has an ability to perform independently in an open, fast-paced technology environment
• Experience with control identification / testing
• Results-proven track record of exceeding goals and a bottom-line orientation
• Highly developed presentation, facilitation, and communication skills (both verbal and written)
• Risk mindset with ability to think outside the box and affect change across the organization
• Displays a leadership presence and ability to earn trust
• Collaborative and team-oriented work style
• Bachelor’s/University degree or equivalent experience

Vice President and Head of B2B Applications Growth

Imagine working with world’s leading B2B software companies to create innovative, differentiated products and solutions that shape the future of B2B / Cross border commerce. The digital assets team in Mastercard is executing on the bold vision of delivering a new digital assets based payment capability for financial institutions and corporates. Our focus will be partnering with FIs and B2B solutions providers in accounts payable value chain to enable B2B and cross border payments.

We’re looking for someone to join our fast-paced team to build relationships with key B2B enterprise software and solution providers and get them enrolled in our products and solutions. This is a global role based in one of our offices in New York or San Francisco.

Role-In this high-profile, customer-facing position you will:

– Develop a deep understanding our products / capabilities in this space including Multi-token Network, Crypto Credential and related complimentary products and services in Mastercard.

– Develop a partnerships with B2B enterprise solutions to incorporate Mastercard solutions in the digital assets, cross border payment space.

– Develop a deep understanding of key partner strategies in this space and help them develop a roadmap and business case to implement our products and services in this space

– Partner with internal teams including FI account management, product management and other enabling organizations to effectively show up as one team in front of the partners.

– Lead all aspects of partner proposals and deal execution (including business case development, commercial terms structuring, negotiations, and legal contracting) in close collaboration with key business partners (e.g., finance, legal, product, engineering) and regional teams.

All About You:

– Minimum of 10+ years in business development, partnerships, or strategic alliances within the B2B payments or fintech sectors.

– Proven track record of establishing and scaling partnerships with enterprise software companies that have B2B payment capabilities.

– Deep understanding of cross-border payment processes, international banking, and currency exchange mechanisms.

– Ability to identify, evaluate, and prioritize potential partnership opportunities that align with company objectives.

– Experience in structuring, negotiating, and closing complex agreements with large enterprise organizations.

– Entrepreneurial mindset with the ability to thrive in a fast-paced, innovative environment.

– Familiarity with regulatory requirements in the payments industry, including KYC, AML, and data protection laws across multiple jurisdictions.

– Ability to navigate compliance considerations in partnership agreements and implementations.

– Solid understanding of payment technologies, APIs, integration processes, and the technical aspects of B2B payment solutions

– Have experience and/or knowledge of the digital assets space and the latest developments especially on the institutional side

– You’re a self-starter who can effectively mobilize, influence, and lead large, cross functional internal and external teams with strong leadership and executive communication.

– You enjoy engaging with internal and external stakeholders in matrixed organizations to get things done- if there’s a hurdle, you know what levers to pull to work around it.

– You have a passion for understanding how products, tools and solutions work and able to articulate in simple compelling terms to business audience at senior levels.

– Have excellent project management and organizational skills to navigate large organizations

– Enjoy building relationships and preferably have industry relationships that you can leverage to get a head start on the job

– Fluent communication skills in English

– Willingness to travel domestically and internationally for meeting partners and attending industry events

– Bachelor’s degree in Finance, tech or related fields, MBA or advanced degree is a plus

Total Base Pay Range
217,000.00 – 348,000.00 USD Annual