Related keylists. Tech Mahindra Ltd (TechM) provides information technology (IT) services and solutions. The company offers consulting, SAP, Oracle, digital supply chain services, infrastructure management services, integrated engineering solutions, BPO, platform solutions, network services, and testing services.

email support executive

Tech Mahindra is looking for email support Executive

Location- Chandigarh

• Should hold Min 6 months of BPO experience
• Excellent Comms skills
• Email exp should be must
• Female candidates Required
• Should be okay with Night shifts
• Salary- 3lpa

Interested candidates can drop their CV at 9411520651

Manual Testing

Mandatory requirements –

• Open to work from office 5 days a week
• Open to work from Noida-NSEZ

Below are the details of the Technical Skill set required:

• Basic Networking Skills–
• OSI Networking Model
• Networking Basics –

How to fetch IP Address on a laptop.

IP Address vs MAC Address

TCP vs UDP.

Brief knowledge on Subnet, Routers and Switches, Ethernet Ports

Difference between LAN/WAN

• API Testing Knowledge and Hands-On Experience on POSTMAN tool.
• Various Response Status Codes in API Testing
• Methods like PUT,GET, PATCH, DELETE
• What is DHCP Scope?
• Path and Query parameters in API Testing?
• Manual Testing Concepts
• Sanity Vs Smoke
• Should be able to derive test scenarios based on the Web UI Validation
• Defect Phases
• Difference between Severity and Priority with examples
• Basic Hands-On Experience in Linux and MySQL

Tech Specialist

“Must Have: 8 + years of total experience. Manage and maintain Kony Middleware platforms, ensuring high availability and performance. Perform installation, configuration, and upgrades of Kony Middleware applications and services. Monitor system performance, troubleshoot issues, and implement solutions for optimization. Collaborate with development teams to support application integration and data flow. Ensure security protocols are adhered to, including access controls and data protection measures. Conduct regular backups and implement disaster recovery operations. Maintain documentation of system configurations, procedures, and best practices. Stay updated with Kony middleware enhancements and industry trends to recommend improvements. Good knowledge on Websphere and Weblogic. Good knowledge on Oracle database.”

PreSales Solution Architect

We are seeking a dynamic PreSales Solution Architect to create innovative, client-centric solutions for contact centre clients. This role encompasses two key responsibilities:

1. Responding to RFIs and RFPs – Crafting compelling, client-focused solutions that address business challenges and deliver measurable outcomes.

2, Developing New Offerings – Continuously enhancing our solutions portfolio to ensure we remain an industry leader with innovative and differentiated offerings.

This role requires expertise in addressing business challenges through the strategic alignment of Technology, Process, and People. The ideal candidate will thrive in a cross-functional environment, collaborating with Sales, Operations, Regional Delivery, Finance, Transition, and internal Technology teams to craft compelling solutions that meet client needs and drive business outcomes.

This role offers an exciting opportunity to shape impactful solutions, engage with global clients, and contribute to the evolution of our solutions portfolio, driving innovation and industry leadership. If you’re passionate about solving business problems and shaping the future of contact centre solutions, we’d love to hear from you!

Job Description:

• Lead the end-to-end solutioning process for RFIs, RFPs, and proactive client pitches.
• Collaborate with Sales and Operations teams to understand client needs and tailor solutions accordingly.
• Develop and present proposals, ensuring they effectively address the client’s business challenges.
• Engage with cross-functional teams including Regional Delivery leads, Finance, Transition, and Technology to design a cohesive and competitive solution.
• Own the solutioning process from opportunity identification to closure, ensuring a smooth handover to Operations for delivery.
• Identify and propose innovative solutions leveraging industry best practices and emerging technologies.
• Act as a trusted advisor to clients, articulating the value of our solutions and building confidence in our capabilities.
• Ensure alignment of proposed solutions with financial, operational, and technical feasibility.

Skills & Experience:

• Solution Design Expertise: Strong background in designing solutions for contact centres, with a focus on integrating Technology, Process, and People.
• RFP/RFI Response: Proven experience in crafting compelling responses to RFIs and RFPs.
• Cross-Functional Collaboration: Ability to work seamlessly with Sales, Operations, Delivery, Finance, and Technology teams.
• Client Presentation: Excellent communication and presentation skills to articulate solutions and engage clients effectively.
• Business Acumen: Deep understanding of contact centre operations, including KPIs, cost structures, and client challenges.
• Ownership: Demonstrated ability to manage solutioning from initial opportunity to successful handover for delivery.
• Analytical Skills: Strong ability to analyze client requirements and align them with feasible, value-driven solutions.
• Technology Knowledge: Good understanding with contact centre technologies (e.g., CRM, IVR, AI-driven solutions) and industry trends.
• Organizational Skills: Ability to manage multiple priorities and deliver high-quality work within tight deadlines.

If interested to apply for the role, kindly share across your resume for review – anusha.suvarna@techmahindra.com

Solutions Architect

Job Description:

We are seeking a Solution Architect with expertise in manufacturing, engineering, product lifecycle management (PLM), supplier collaboration, supply chain management, and BOM domains. The ideal candidate will have experience in analyzing business problems, identifying the right solutions, and reviewing existing systems for improvements and transformations.

Key Responsibilities:

• Analyze business problems, use cases, and identify the right solution, platform, or tool from a set of technologies/platforms/tools.
• Review existing systems to identify improvements, transformations, and alternative platforms.
• Provide techno-functional consulting in manufacturing, engineering, PLM, supplier collaboration, supply chain management, and BOM domains.

Technologies: .NET Fullstack, Java Fullstack, Low code platforms, PLM, COTs products in the mentioned domains

Preferred Skills:

• Techno-functional consulting/consultant experience in the relevant domains.

ServiceNow Configuration (4+yrs exp- Only immediate joiners)

We are seeking a highly skilled and experienced ServiceNow Configuration Management Database (CMDB) Subject Matter Expert (SME) to join our team. The ideal candidate will have deep expertise in ServiceNow CMDB, including configuration, customization, and integration. The ServiceNow CMDB SME will be responsible for providing strategic guidance, technical leadership, and hands-on implementation to optimize and enhance our CMDB capabilities within the ServiceNow platform.

Responsibilities:

· Provide strategic direction and leadership for ServiceNow CMDB initiatives.

· Collaborate with senior leadership to align CMDB strategies with business objectives.

· Define best practices, standards, and guidelines for CMDB implementation and management.

· Design, configure, and implement CMDB solutions to meet business requirements.

· Lead the development and deployment of ServiceNow CMDB, ensuring data integrity and quality.

· Ensure scalability, reliability, and performance of the CMDB.

· Serve as the technical expert on ServiceNow CMDB, providing guidance and support to development and operational teams.

· Troubleshoot and resolve complex technical issues related to CMDB.

· Stay current with emerging trends and technologies in ServiceNow and configuration management.

· Establish and enforce data governance and data quality processes for the CMDB.

· Implement discovery and service mapping to maintain accurate records of IT assets and their relationships.

· Develop CMDB reports and dashboards to provide insights into the IT environment.

· Work closely with cross-functional teams, including IT, operations, and business units, to deliver integrated CMDB solutions.

· Communicate technical concepts and solutions to both technical and non-technical stakeholders.

· Mentor and train team members on CMDB best practices and technologies.

· Ensure the CMDB meets security and compliance requirements.

· Implement robust security measures, including access controls and monitoring.

· Optimize CMDB configurations and workflows for improved performance and user experience.

· Conduct regular performance tuning and capacity planning exercises.

· Maintain comprehensive documentation of CMDB configurations, customizations, and processes.

· Generate regular reports on CMDB performance, usage, and compliance.

Requirements:

· Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

· Minimum of 5-7 years of experience with ServiceNow, specifically in CMDB.

· Proven track record of designing and implementing CMDB solutions.

· Proficiency in ServiceNow platform capabilities, including CMDB, ITSM, and related modules.

· Strong experience with ServiceNow scripting (e.g., JavaScript, Glide API).

· Familiarity with integration technologies (e.g., REST/SOAP APIs, LDAP, SSO).

· Knowledge of ITIL processes and best practices, particularly around configuration management.

· Excellent problem-solving and analytical skills.

· Strong communication and interpersonal skills.

Preferred Qualifications

· Relevant certifications such as ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist, ITIL Certification.

· Experience with ServiceNow IT Operations Management (ITOM), IT Business Management (ITBM),

· Understanding of industry-specific CMDB requirements and use cases.

 

SAP ATTP Consultant

Should have 8+ years of SAP ATTP with PP & MM Implementation experience including data modelling, extractions, data staging, loadings, transformations, transportation and reporting. Should have at least 3 4 full life cycle SAP INTEGRATION LEAD, at least 3 with ECC.6.0

• Configuration and Master Data, Inventory Management via Inbound and Outbound Deliveries using Idocs process, Batch Management ¿ Supporting serialization strategy, reporting events, Integration with ERP, warehouse management systems, and packaging lines,
• Tracking and tracing serial numbers, tracing batches, Consulting reports, Communicate with external partners and regulatory bodies, Interface with SAP ECC transactions such as Delivery & invoicing ¿ ATTP hands on Experience as tool for serialization ¿
• Integration of SAP ATTP with SAP ECC ¿ Integration of SAP ATTP with Packaging Lines/OSM, Trace link ¿ ECC & ATTP Master Data Set up with 1 2 years of Serialization Experience ¿
• 7 +years of SAP Functional Experience, Serial number provisioning Contract Manufacturing organizations(CMOs) / Contract Packaging Organization(CPOs) / Brand Owner SAP Functional LE or SD or MM or WM Experience ¿
• Serialization and Global Track & Trace (Traceability) Strategy and Solution Architecture ¿ Business process Knowledge Pharmaceutical products packaging, aggregation, Barcode printing, and verification ¿
• Knowledge in GS1 standards (GTIN, SGTIN, GLN, SGLN, SSCC, GCP) ¿ Possess Hands On expertise on SAP PP & QM with knowledge on MM and Integration with FI, SD, PP and QM Modules. ¿ Possess expert business knowledge on the Planning to Procurement Cycle across specific to Pharma industries. ¿
• Must be well conversant in working on Incident, Problem, Change Management and Release Management processes and exposure to Remedy/HPSM tool would be added advantage. ¿ Willing to work in shifts and Handle support incidents and change requests. ¿
• Should be flexible in working with onsite and offshore teams. ¿ Should have handled L2, L3 support in support engagements
• Serialization, ATTP