Zepto is a quickly-growing grocery delivery platform in India. It promises to deliver groceries to your doorsteps within 10 minutes. Other companies offer delivery within 30 minutes. But Zepto delivers the daily essentials within 10 minutes.

Category Marketing Manager

Zepto is a fast-growing startup unicorn that delivers groceries in 10 minutes flat

through an optimized network of dark stores we’re building nationwide! We’re present

in all Indian metros – Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Pune, and

Kolkata

We’re incredibly well-funded and our investors include Y Combinator, Glade Brook,

Nexus Venture Partners, and more! We’ve also built out one of the best startup teams

in India, with Senior Executives from Uber, Zomato, Meesho, Flipkart, Dream11, and

institutions like Stanford, INSEAD, IIM, and IIT

Key Responsibilities:

● All off App GTM creation as well as execution for categories assigned to you

● Own category growth KRA, including full project management, creation and

maintenance of implementation documentation, and tracking timelines and

deliverables.

● Ability to lead both at the strategic level and also manage tactically

day-to-day operations by diving deeply into business and technical domains

● Analyze data and dive deep into processes to derive insights to drive category

growth

● Collaborate closely with cross-functional teams, including category, brand,

digital marketing, offline marketing to ensure alignment and successful

program execution

● Prepare and deliver regular presentations to senior management and other

stakeholders

What We’re Looking For:

● Proven Experience in category management

● Ability to think strategically, solve problems, and make data-driven decisions

● Strong analytical and problem-solving skills with a keen attention to detail.

● Ability to identify root causes and propose data-driven solutions

● Strong bias for action

● Ability to work under pressure and deliver tangible business impact in

time-critical situations

Why Join Us?

● Zepto is on a blitzscaling path unlike any other startup today. Be the digital

flagbearer for demand in this journey.

● The opportunity to join one of the fastest-growing unicorns is rare. Also, we’re

giving our team strong equity to create lasting wealth as our company grows.

Senior Manager – Strategic Projects

We are looking for a highly motivated and experienced team member to join the strategy team. This role is pivotal in shaping horizontal demand charters across categories and supply chain, driving both business and product strategies, and ensuring we deliver exceptional value to our customers. The ideal candidate will be a generalist with analytical rigor, end to end ownership mindset and strong program management skills.

Key Responsibilities

• Develop and execute a comprehensive strategy to drive strategic initiatives across businesses.
• Strategic Planning and Documentation: Develop detailed Business Requirement Documents (BRDs) and collaborate closely with the business, product, supply chain team and other stakeholders to design and implement process and product improvements from inception to deployment.
• Identify data-driven insights / market trends and opportunities to expand our offerings and market presence.
• Build robust processes to scale 0-1 programs effectively and move them to BAU.

What We’re Looking For

• Proven Experience in managing complex cross-functional business initiatives at scale
• Ability to think strategically, solve problems, and make data-driven decisions
• Exceptional communication and presentation skills to convey program status, insights, and recommendations effectively
• Strong bias for action. Ability to work under pressure and deliver tangible business impact in time-critical situations

Why Join Us?

• Zepto is on a blitzscaling path unlike any other startup today. Be the digital flagbearer for demand in this journey.
• The opportunity to join one of the fastest-growing unicorns is rare. Also, we’re giving our team strong equity to create lasting wealth as our company grows.
• Interested? Reach out to careers@zeptonow.com

Manager – Procurement Services

Mandatory Domain Skills:

Should have deep understanding of –

HR related agencies like recruitment agencies, travel & stay agencies, event management agencies, corporate gifting agencies.

Admin-related agencies like Security, housekeeping & pest control agencies.

Gig worker-related consumable suppliers for uniforms, bags, jackets etc.

Corporate services like lead generation, insurance etc.

Ability to evaluate & finalize commercials/rates for above services.

Strong analytical skills especially on spend analysis, vendor performance, market analysis.

Establish new processes and systems for effective sourcing; identify solutions for the issues. explore opportunities for cost control in the supply chain.

Build a strong and reliable vendor base for all key services.

Define, negotiate, and manage supplier relationships to deliver breakthrough performance in cost, service and quality.

Procurement Skills:

Excellent procurement domain knowledge & experience on negotiation strategies, cost drivers and TCO concepts.

Excellent execution speed – time sensitive to user requests. Partner with different departments for timely delivery of required services.

Negotiation & Contracting skills

Adherence to process governance and procurement policies

Academic Skills

Bachelors / Masters degree in any Engineering / Operations / SCM with around 5 years experience in procurement of services domain preferably from ecommerce, finance, 3PL industry

Must be innovative with vast knowledge of all functions of supply chain including procurement, warehousing, logistics & contracting.

Expert in MS Office, knowledge of Sourcing tools & ERP related to SCM function is preferable.

Associate Director/ Director-Analytics(Category)

Solve ambiguous problems through a structured framework. Priorities high impact work, execute and communicate the insights to senior management

– Take ownership of business metrics end to end from extracting and exploring data, generating hypotheses, building a structured analysis, automating repetitive tasks, and rigorously evaluating methods and results

– Design and maintain segmentation strategies to personalize and improve user behavior their engagement rates to improve conversion, retention, ARPU and CLTV

– Performance Analysis: Monitor and analyze key performance indicators (KPIs) related to revenue, market share, promotion efficacy, distribution channels and pricing effectiveness. Provide reports and actionable insights to senior management

– Leading experiments’ design, implementation, and analysis (A/B tests, synthetic controls, etc) to size opportunities to prioritize business decisions. Create and Drive a culture of learning through experimentation

– Ability to solve and mentor the team to solve diverse set of high impact ambiguous problems simultaneously

What We’re Looking For

– 5+ years in delivering analytical results in B2C consumer internet companies

– Proficient in business intelligence tools and data warehouse i.e. SQL, MS Power BI/Looker/Superset, and MS Excel, etc.

– Proficient in Python, managing and automating ETL pipelines

– Strong analytical, statistical analysis and communication skills to extract insights and recommendations

– Some understanding of Statistics and prior experience in building statistical models (e.g. hypothesis testing, product experimentation, A/B Testing, regressions)

– Ability to work under pressure and deliver tangible business impact in time-critical situations

– You have demonstrated experience working cross-functionally, with various stakeholders and exerted a high degree of influence across several teams/functions leading to successful outcomes.

– Mentor analyst to help the team grow and deliver impactful results

Manager – City Operations HRBP

Experience: 3 – 8 years of experience in Human Resources preferably from warehouse and supply chain background. Experience in blue collar workforce management is preferred.

Qualification: MBA-HR or any HR-related specialization

Key responsibilities:

• Collaborate with city business team to understand employee needs and provide, implement HR solutions
• Work with managers and employees to address all types of employee relations/ conflict resolution issues, fairly representing all interests
• Act as a trusted advisor to eCommerce leaders, providing guidance on various HR matters including talent management, organizational design, performance management, and
• employee relations
• Implement strategies to enhance employee satisfaction and retention
• Ensure the onboarding process meets the needs of the function
• Implement performance management processes and provide coaching to support career development
• Identify training needs and coordinate relevant development programs
• Foster a culture of continuous learning and skill development within the teams
• Implement and execute HR programs and initiatives within the eCommerce function, ensuring alignment with company-wide HR policies and practices
• Track HR metrics to measure the effectiveness of HR programs (such as Retention, succession planning, Attrition, Diversity, mapping of critical role & critical talent)
• Provide regular reports to leadership on HR-related KPIs
• Review and analyze business metrics including data on retention and employee experience to recommend systemic improvements
• Provide guidance and support to eCommerce managers and employees on HR policies, procedures, and best practices

What We’re Looking For:

• Person with endless curiosity and hunger to learn
• Person who will think of Zepto city operations as their own venture
• Demonstrate strong problem-solving and data analytical skills
• Good knowledge of labour regulations
• Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.