Copart provides vehicle sellers with a range of services to process and sell repairable and clean title vehicles over the internet, using its patented virtual auction technology, named VB3, as well as others of its auction-related brands. Copart, Inc. U.S.
Customer Service Representative
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality — (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency – MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
- Occasional overtime as needed
Pay $20.03 – $22.58 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP – Employee Stock Purchase Plan
· EAP – Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
Title Specialist
The Title Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the Title Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customers’ needs. In addition, the Title Specialist will maintain file documentation, update customers on file status, and maintain accurate records of vehicle titling within company guidelines. The Title Specialist will be the face of the company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.
- Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines.
- Provide excellent customer service to all internal and external customers.
- Process vehicle titles in accordance with state guidelines.
- Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner.
- Communicate with customers via email or verbally to handle title issues daily.
- Build relationships and develop a professional rapport with DMV and sellers.
- Maintain title bin filing as necessary.
- Performs other duties as assigned.
Required Skills & Experience:
- HS diploma.
- Two years customer service experience.
- One year vehicle title processing.
- Computer proficiency (MS Office Word / Suite).
- Typing speed 45 words per minute.
- Basic 10 Key proficiency.
- Excellent customer service skills and attitude.
- Excellent communication skills – verbal and written.
- Must be able to work under pressure and meet time sensitive deadlines.
- Must be able to multi-task.
- Must be able to work independently with little supervision.
- Must be able to view a computer screen for a significant portion of the work day.
- Strong attention to detail.
- Title knowledge of local and surrounding states is preferred.
- Strong organizational skills.
- Numeric and alphabetic filing skills are mandatory.
- Must be able to work overtime schedule as needed.
- Notary license preferred.
- Bilingual a plus.
- Occasional overtime as needed.
Pay $23.40 – $26.31 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP – Employee Stock Purchase Plan
· EAP – Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
Dispatcher
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
- Outbound calls to pick-up locations.
- Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
- Ensure sub-haulers meet company requirements prior to dispatching.
- Outbound calls to sellers.
- Solicit business.
- Utilize cost effective vendors to meet company budget objectives.
- Educate sub-haulers on company policies and procedures.
- Maintain and archive documents.
- Answer phone calls.
- Collect payments on member deliveries.
- Comply with Safety and enforce regulations.
- Print checks.
- Monitor incoming documents on the fax machine.
- Print reports as needed.
- Manage vendor relationships.
- Performs other duties as assigned.
Required Skills & Experience:
- Two years dispatch experience.
- One year customer service skills experience.
- High School Diploma or GED preferred.
- Excellent customer service skills and attitude.
- Excellent Communication Skills –verbal and written.
- Excellent organizational skills.
- Excellent time management skills.
- Typing speed 45 words per minute.
- Basic Ten key proficiency.
- Basic Math skills.
- Computer proficiency (MS Suite experience).
- Ability to operate office equipment.
- Multi- tasking.
- Ability to work in fast paced/diverse environment.
- Strong attention to detail.
- Know geographical area as well as ability to read maps.
- Work with minimal supervision.
- Occasional Overtime as needed.
- Bilingual Skill a plus.
Pay $21.05 – $23.71 per hour
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP – Employee Stock Purchase Plan
· EAP – Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
Customer Service Representative
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality — (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency – MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
- Occasional overtime as needed
Pay: $18.00 – $20.29/ Hour.
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP – Employee Stock Purchase Plan
· EAP – Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
Operations Manager
Position Summary
The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.
•Lead, hire, train, and support staff to meet performance and service goals.
•Ensure daily operations meet or exceed company standards and customer expectations.
•Manage scheduling, attendance, and payroll processes.
•Oversee cash handling, including daily bank deposits.
•Maintain inventory and order supplies as needed.
•Conduct regular team meetings and performance reviews.
•Manage vendor contracts and ensure compliance documentation.
•Ensure equipment and facility maintenance, including safety protocols.
•Address staff and customer concerns professionally.
•Foster positive employee relations.
•Oversee day-to-day operations and ensure process compliance.
•Travel occasionally to other locations and respond to facility alarms if needed.
•Perform additional duties as assigned.
•Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
Required Skills & Experience:
•Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence.
•High School Diploma (GED) required; some college preferred, reflecting a dedication to growth.
•Proficiency in Microsoft Office Suite is essential for effective communication and organization.
•Excellent verbal and written communication skills are required to inspire and connect.
•Ability to recruit, train, develop, and motivate staff reflects a passion for leadership.
•Strong customer service skills are necessary for creating positive experiences.
•Typing speed of at least 45 words per minute required for efficiency.
•Fluency in English is mandatory for clear communication, bilingual proficiency is a plus.
•Basic accounting and inventory management skills are needed for financial responsibility.
•Ability to thrive in a fast-paced environment emphasizes adaptability.
•Experience managing multiple processes for employees showcases organizational skills.
•Conflict resolution proficiency is necessary for fostering collaboration.
•Valid transportation is essential for accessibility.
$59,752 – $67,269
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP – Employee Stock Purchase Plan
· EAP – Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
