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Steward Supervisor
The Lead Steward will report to the Manager for Training & Food Safety
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It’s our expertise that makes up Legends. We know what it’s like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities
The Lead Steward will report to the Manager for Training & Food Safety
• Responsible for overseeing all stewarding staff
• Must oversee the cleaning and storage of all wares at AT&T Stadium, including all major culinary equipment
• Execution of stewarding and dish duties
• Must inspect the kitchens, workrooms, and equipment for cleanliness and general order.
• Urgency, timeliness and detail minded in work habits
• Responsible for directing the efficient and effective cleaning of all areas, inclusive of walls and floors
• Ensure the safety and security of employees and guests
• Maintaining strict confidentiality regarding food and beverage operations
• Knowledge of chemical usage, operating a dishwasher, and proper usage of a trash compactor
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment
• Other duties as assigned
Qualifications
• Excellent customer service
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Detail Oriented
• Ability to work independently and/or in a team environment
• Strong verbal and written communication skills.
• Must have a high school diploma or equivalent
• 2 years’ experience in a high-volume kitchen area
• Must be able to work long flexible hours
• Must be able to work extended hours due to business requirements including late nights, weekends and holidays
• Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
• Ability to lift and/ or move up to 50 pounds
• Specific vision abilities required by this job include close vision and distance vision
• The noise level in the work environment is usually loud.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Operations Crew
Essential Duties and Responsibilities:
Ability to work required shift(s) any day of the week.
Lift heavy weights, stand and move on your feet for long periods of time
Follow directions and complete assigned tasks in a timely manner.
Ability to train staff in basic functions of job.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Perform a variety of duties, often changing from one task or another, without the loss of efficiency of composure.
Follow all operating policies and procedures at all times
Maintain company confidentiality
Other duties as assigned
Required Qualifications:
High school Diploma or equivalent required
Job related training or experience that provides the required knowledge, skills and abilities preferred.
Reliable, punctual, and regular in attendance with good communication skills.
Requisition Conversion or change-over experience required.
Must have the ability to read, write, and understand English in a working environment.
Ability to perform in crisis and to work under pressure without the loss of composure.
Ability to sit, walk, stand, lift up to 75lbs, reach, pull, push, grasp, and drag.
Ability to maintain patron, employee, and company confidentiality.
Must have reliable transportation to and from the NYCB Live for scheduled shifts.
Work Conditions:
Tasks are performed with moderate supervision.
Walking and standing occurs 90% of the time (4-6 hours per shift)
Ability to lift 75 or more pounds
Employees may be scheduled to work positions located outside
Employees may be scheduled to work until 12:00am or later
Employee should use precautions and follow safety guidelines
Note:
This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. ASM Global may ask to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.
Upon employment, all employees are required to fully comply with Nassau Veterans Memorial Coliseum rules and regulations for the safe and effective operation of company facilities. Employees who violate these rules and regulations are subject to disciplinary action, up to and including termination of employment.
Nassau Veterans Memorial Coliseum and ASM Global are committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today’s business climate.
Parking Attendant
POSITION: Part-Time Parking Attendant
DEPARTMENT: Events Services
REPORTS TO: Director of Operations and Event Services
Summary
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Part-Time Parking-Lot Attendant for ASM Global/Sames Auto Arena.
Essential Duties and Responsibilities
Include the following:
- Smile, make eye contact, and be courteous!
- Greet each guest in a warm, friendly manner.
- Directing traffic in the parking areas surrounding the facility.
- Placing and removing necessary parking signage; including the placing and/or removing of traffic cones for Drop-off/Pick-up area.
- Making sure correct passes for VIP parking are allowed in VIP Parking Lot.
- Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays. Work effectively under pressure and/or stringent schedule and produce accurate results.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Previous customer service experience required.
Skills and Abilities
- Bi-lingual (English/Spanish) will be strongly preferred.
- Strong communication and teamwork skills are a must.
Other Qualifications
- MUST BE 18+ YEARS OLD TO APPLY
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
To Apply
Apply at-
Daisy Olivas
Sames Auto Arena/ ASM Global
6700 Arena Blvd.
Laredo, TX 78041
Applicants that need reasonable accommodations to complete the application process may contact (956) 791-9192.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Operations Crew Member
Essential Duties And Responsibilities
Include the following. Other duties and responsibilities may be assigned.
- Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chairs, operable wall, barricades, staging, tables, other furnishings and equipment.
- Perform varies duties to ensure the day-to-day operations of the facility are met. These include, but not limited to, loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies.
- Report irregularities, discrepancies, safety or damage concerns or loss of property promptly to supervisor.
- Work extended and/or irregular hours including nights, weekends and holidays, as needed.
Skills Required
Position requires ability to:
- Demonstrate knowledge of practices and procedures related to event set-up and conversions; and proper use and care of hand and power tools.
- Demonstrate a positive attitude and a willingness to learn.
- Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
- Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, or other light power driven equipment.
- Follow oral and written instructions and communicate effectively with other in both oral and written form.
- Organize and prioritize work to meet deadlines.
- Work effectively under pressure and/or stringent schedule and produce accurate results.
- Work independently, exercising judgment and initiative.
- Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
- Remain flexible and adjust to situations as they occur.
Education And/Or Experience
- High school diploma or G.E.D.
Free employee parking
Customer Service Representative
POSITION: Customer Service Representative
DEPARTMENT: Event Services
REPORTS TO: Event Manager
FLSA STATUS: Part-Time, Non-Exempt
SALARY: $17.00 Hourly
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the Fresno Convention & Entertainment Center team that is transforming live entertainment? Join us to make legends happen!
THE ROLE: Under the direction of the Director of Event Services, the Customer Service Representative’s primary responsibilities include the following functions in accordance with Legends & ASM Global policies.
Essential Duties and Responsibilities
- Greet guest as they enter with a smile & great attitude
- Responsible for scanning tickets and ensuring all guests have a proper ticket/credential upon entry
- Provide guests with friendly and accurate directions while in FCEC Venues
- Check tickets for guests attempting to access their section/assist them in locating their seat
- Responsible for questions, information requests and comments
- Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure
- Use excellent customer service skills and positive attitude when interacting with guests, vendors, and employees
- Complete all assigned tasks within the guidelines & deadlines set by Directors, Managers and Supervisors
- Effectively and calmly interact with challenges or emotional guests and employees
- Ability to memorize, recollect, and quickly retrieve relevant information
- Always follow all operating policies and procedures
- Maintain company confidentiality
- Other duties as assigned from time to time to achieve event success
Education and/or Experience
- High school diploma or equivalent
- At least 18 years of age
- One (1) year prior customer service experience, preferably in sports/entertainment venue environment, but not required
Skills and Abilities
- Reliable, punctual, and regular in attendance with effective communications skills
- Must have reliable transportation to and from scheduled shifts
- Must have the ability to read, write and understand English in a working environment
- Friendly, outgoing personality
- Ability to take directions well and work well with co-workers and management
- Must maintain a neat, well-groomed appearance that always conveys professionalism
- No visible tattoos, facial piercings, unnatural hair colors (i.e. blue, pint, etc.)
- Must be available to work at least a good portion of events per month; including being available for events on Fridays, Saturdays, Sundays and Holidays
Work Conditions
- Walking & standing occurs 90% of the time (4-6 hours per shift)
- Employees may be assigned to work positions located outside.
- Employees will be assigned to work any and all shifts.
- Employees should use precautions & follow safety guidelines
NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
