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Supervisor

SUPERVISOR, THE ROSEBERY

39 hours, 5 days per week

 

Mandarin Oriental Hyde Park is looking for a Supervisor to join our Rosebery team. 

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

As a Supervisor at Mandarin Oriental Hyde Park, London, you will be responsible for:

  • To have a full and complete knowledge of all the products which are served at The Rosebery
  • To check all dining areas prior to service to ensure the correct appearance of it.
  • To support the management operations and decisions.
  • Demonstrating strong menu knowledge when required.
  • To react to all guest requests positively and deal with them appropriately.

 

As a Supervisor, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening (including weekends and bank holidays), so flexibility is required where applicable.

 

Our commitment to you:  

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  • Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
  • 50% F&B & Spa discount on property
  • Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum)
  • Complimentary Westfield Healthcare cash plan, children added at no extra cost
  • Colleague Experience Stay in-house with breakfast included upon completed probation
  • Friends & Family hotel rate and Spa discount
  • 1 paid Charity Day per year to dedicate to a charity of your choice
  • Season ticket loan & cycle to work scheme
  • £750 recruitment referral bonus
  • Free meals on duty & uniform dry-cleaning services
  • Increased holiday entitlement with Length of Service, up to 33 days off
  • Subsidized podiatry sessions with our incredible Bastien pedicurists
  • Free Life Assurance benefits whilst in service
  • Access to Hospitality Action’s Employee Assistance Programme
  • Employee Recognition Programmes
  • Social, wellbeing, charity, and sporting events throughout the year  

 

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

 

DIVERSITY & INCLUSION

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

Store Manager

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. High street cut price labels were how we started the business (with our first store in Keighley) and still form a part of our range today. We currently have an exciting opportunity for a Store Manager to join our Saxmundham team

We have an exciting opportunity for an ambitious Store Manager (perm contract) to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work.

As a Store Manager you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer you will actively encourage engagement with the local area to deliver top results.  You will work hard yet keep it fun!

We are looking for individuals who have Retail Management experience and a passion for delivering great customer service. You will have and understanding of working within a fast paced sales and results driven environment as well as the ability to motivate, manage and support a team.

If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager then we would love to hear from you.

The Original Factory Shop Benefits include; Competitive Salary, Colleague Discount, Onsite training, Alternate weekends off, 31 days holiday (Inc Bank Holidays), Birthday day off, Free life insurance, recognition scheme, long service awards, Contributory pension scheme, Employee Assistant program and more

Please click Apply to start your application.
For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com

The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.

Customer Service Officer, Coutts

Job description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

 

Join us as a Customer Service Officer in Coutts

 

  • If you have a passion for delivering excellent customer service coupled with strong communication skills, this could be your ideal role
  • You’ll be building rapport and trust with our private banking customers and providing them with a seamless and positive experience
  • In return, you’ll be working in a supportive environment with opportunities to advance your personal and career development
  • We’re always here for our customers so you’ll need to be flexible in working a rotating shift pattern
  • This is a hybrid role so after successful training , you’ll work mainly from home with an expectation for you to go into the Manchester office a minimum of 1 day per week to connect with your team
  • This job does not meet Skilled Worker visa sponsorship requirements

 

What you’ll do

 

We’re looking for someone who can put the customer at the heart of everything they do. This means you’ll be going the extra mile, helping our customers meet their financial arrangements and goals and educating them in the different ways they can do their banking. You’ll be their first point of contact, so it’s vital that you deliver outstanding service, every time.

 

Day-to-day, you’ll be:

 

  • Accurately completing processes and procedures, providing our customers with a seamless and positive experience
  • Taking the correct actions to deliver good customer outcomes, regularly reviewing their needs
  • Dealing with customer queries in full and on time, referring any to other teams and colleagues where necessary
  • Updating customer information to make sure accurate records are maintained

 

The skills you’ll need

 

You’ll bring your experience of delivering outstanding customer service and exceeding expectations in a private banking or financial services environment. With strong planning and organisational skills, you’ll be able to work well under pressure, prioritise your tasks and deliver to deadlines.

 

You’ll also need:

  • Good numerical and problem-solving skills and attention to detail
  • An awareness of data protection, money laundering and FCA regulations
  • Good knowledge of Microsoft Office, especially Microsoft Excel

 

You’ll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you’re ready and have mastered your current role, we’ll help take your career to the next level.

 

How we’ll reward you

 

Salary: £27,315 per year (pro rata for part time hours worked)

You’ll join on a competitive salary of £27,315 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme.

General Manager

As a General Manager, you’ll take charge of your restaurant, leading from the front and inspiring your team to deliver world-class food and unforgettable guest experiences.

What you’ll get as a General Manager:  

  • Flexible scheduling for real work-life balance
  • Private healthcare
  • Achievable bonus – up to 10% of your annual salary
  • Free meals on shift + discount when off
  • Employee perks & discounts platform
  • Career development and progression opportunities
  • Paid training and full support

What your day-to-day will look like: 

  • Full accountability for your restaurant’s performance
  • Lead, coach and motivate your team to be their best
  • Deliver on sales, budgets, stock and P&L targets
  • Ensure food safety, health & safety, and compliance standards are always met
  • Build strong development plans and schedule efficiently
  • Keep the energy high, the service smooth, and the culture positive
  • Communicate clearly with your team, line manager, and support departments

What you’ll bring to the table: 

  • Proven leadership and people management skills
  • A lead-from-the-front attitude and vibrant work ethic
  • Experience with financial controls, inventory, and reporting
  • A focus on guest experience and team engagement
  • The ability to adapt and thrive in a fast-paced environment

At Popeyes everyone counts, it’s one of our values and something that sits at the core of who we are.  We believe inclusivity and respect are at the heart of all we do and we strive to create a place where everyone can be their true self. This is why we assess each application on the aptitude to do the job and nothing else.

Store Supervisor

 

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

 

We’re looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in Gunwharf Quays, Portsmouth.

 

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

 

Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

 

Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades, we have been guided by a higher Purpose: to inspire and equip the world to step outside, work together and make it better.

 

Let’s talk about the role!    

 

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

 

As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

 

How you’ll make a difference   

 

In this entry level management position, you will assist the Store and Assistant Store Manager by:

  • Supporting the management team to drive sales and profitability
  • Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
  • Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
  • Ensuring operational policies and procedures are respected
  • Understanding your store’s KPIs and playing your part to ensure they are achieved

 

What makes you the perfect Store Supervisor?  

 

  • You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible
  • You have experience in opening and closing a store, taking responsibility and being in charge when necessary
  • Ideally you come from a retail background with some fashion or lifestyle experience
  • You have excellent written and verbal communication in both English (another language is a plus but not necessary)
  • You are proficient in the use of MS Office and different POS systems
  • You are flexible when it comes to working weekends, evenings, and holidays as necessary

 

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

 

What’s in it for you?  

 

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

 

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:

 

  • Career ownership, enabling you to build your knowledge and experience across different brands
  • A supportive feedback-based culture where respect and integrity guide us in what we do
  • Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

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Updated: December 24, 2025 — 10:06 am

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